Leaders Warrington staff are amazing. It started with Chris which passed my files onto Lorena which she did an outstanding job. Lucky to have an employee like her. Communication is 100%, response time... もっと見る
企業が回答しました
所在地
所在地を変更80 Sankey Street, WA1 1SG Warrington, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I recently moved from London to Warrington, and I've gotta say, the Leaders team made it a perfect experience. Massive jumbo shoutout to Becky – she's an absolute rock star and made sure everythin... もっと見る
Leaders were acting as the estate agent in our house purchase and couldn't recommend them enough, especially Ben! Ben was so great and honestly I don't think this house sale/purchase would have gone t... もっと見る
From beginning to end of the whole experience it was great. Rebecca's personality was especially great! The only suggestion we have is that possibly when other team members are involved by sendin... もっと見る
企業情報
Leaders - Warrington について
当該企業による記述
Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.
Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!
We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.
For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.
Your local property experts
当該企業による記述
- Whether you are looking to sell or let your home, our teams are on hand to help.
連絡先
80 Sankey Street, WA1 1SG, Warrington, 英国
4.1
ほぼ満足
81件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 95％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
been trying to make contact with the…
been trying to make contact with the director @ great sankey for weeks now
2026年7月30日
自発的なレビュー
Leaders - Warrington からの回答
Dear Trevor,
We truly appreciate your feedback and thank you for sharing your experience with us. Providing excellent service is our top priority, and we take customer concerns very seriously. We apologise for not meeting your expectations on this occasion. If you’d like to reach out to us at 01925 474747 we would be happy to look into this for you.
Best regards, Customer Care Team
Mikey who works at Warrington branch is…
Mikey who works at Warrington branch is extremely helpful and knowledgeable.
2025年11月7日
自発的なレビュー
Leaders - Warrington からの回答
Hi there,
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Leaders - Warrington からの回答
Dear Ayo,
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Was really helpful and gave great advice
Was really helpful and gave great advice throughout the process, definitely recommend leaders warrington
2026年8月15日
自発的なレビュー
Leaders - Warrington からの回答
Dear Liam,
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Don't use this letting agency, especially if you are a tenant!
I had a very bad experience with this letting agency in Great Sankey, Warrington. As a tenant, I would never recommend them to anyone looking to rent in the Warrington area. I strongly suggest considering other letting agencies instead.
Be cautious about any additional products or services they try to sell you, and make sure you understand your tenancy agreement and deposit arrangements before signing anything.
Most importantly, take detailed photos and videos of the property's condition when you move in. Without clear evidence, you could end up being held responsible for damage or issues that were already there and have to pay for repairs at the end of your tenancy.
This was my personal experience, and I would not use this letting agency again.
2025年7月1日
自発的なレビュー
Leaders - Warrington からの回答
Dear Usman Usman,
We value your feedback and sincerely appreciate you taking the time to share your experience with us. Our goal is to provide exceptional service, and we take any concerns from our customers very seriously. We apologise for falling short of your expectations on this occasion and truly appreciate you bringing this to our attention.
Best regards, Customer Care Team
Good and caring
2026年4月1日
自発的なレビュー
Leaders - Warrington からの回答
Dear Jay Singh
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
How helpful and professional Leaders…
How helpful and professional Leaders dealt with me especially Charlotte in the Warrington branch, extremely knowledgeable and helpful. Thank you!
2026年3月21日
自発的なレビュー
Leaders - Warrington からの回答
Hi there,
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Managed finding change of tenenat
Managed finding a 1st tenant, there leaving and a new tenant moving in seamlessly, quick to respond and helpful. Latest dealings with Lorena have made the process easy and stress fee - well worth the small increase in fess for full management
2026年3月17日
自発的なレビュー
Leaders - Warrington からの回答
Dear Dave Hutchinson
We greatly appreciate your 5-star review and the time you took to share your experience with Lorena. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Smooth Letting Process Thanks to Leaders
I’ve had a very positive experience with Lorena Enamu at Leaders. She is consistently helpful, attentive, and quick to respond. Whenever I have a request or question, she handles it professionally and always according to my needs and expectations. Her communication is clear, and she follows up to ensure everything is resolved properly. Thanks to her support, the letting process has been much smoother and less stressful. I’m very grateful for her assistance and would highly recommend her.
2026年2月20日
自発的なレビュー
Leaders - Warrington からの回答
Dear Nelson, Thank you for your 4-star review! We're delighted to hear that you had a positive experience with Lorena. If there's anything specific we can do to make your next visit even better, please let us know. Your feedback is invaluable as we strive for excellence. Kind regards, Customer Care Team
Leaders - Warrington からの回答
Dear Alexandra Drug We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Very nice approach and management
2026年1月9日
自発的なレビュー
Leaders - Warrington からの回答
Dear Arya, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
Michael was brilliant did everything in…
Michael was brilliant did everything in his power to get the property to us as quick as possible, He couldn't do enough for us. Great service would 100% use leaders again.
-Ethan
2025年12月19日
自発的なレビュー
Leaders - Warrington からの回答
Dear F4l1 Sn1p3r We greatly appreciate your 5-star review and the time you took to share your experience with Michael. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Friendly service
We recently rented a properly through Leaders. Loerna was our agent and brilliant. Very patient and informative. Thank you for all of your help and patience.
2025年11月25日
自発的なレビュー
Leaders - Warrington からの回答
Dear Samantha Dutton We greatly appreciate your 5-star review and the time you took to share your experience with Loerna. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
What an utter waste of time and effort
What an utter waste of time and effort
This company has no concept of dealing with customers or understanding there needs
I would strongly recommend you try somewhere else as the staff are not capable of carrying out there routine duties
2025年9月6日
自発的なレビュー
Leaders - Warrington からの回答
Dear Mohammad, We truly appreciate your feedback and thank you for sharing your experience with us. Providing excellent service is our top priority, and we take customer concerns very seriously. We apologise for not meeting your expectations on this occasion. If you’d like to reach out to us at customercare@lrg.co.uk we would be happy to look into this for you. Best regards, Customer Care Team
Being a first time renter after a…
Being a first time renter after a relationship breakdown I found myself homeless and trying to hold down a demanding job at the same time. I found myself completely unsure whether I would ever be able to get through the mess I was in and rent my own property.
Lorena has been an absolute diamond in helping me through the process and providing me with reassurance along the way. I have a young son who will now have his own room and space for things when he comes to stay which I know will make him very happy as it will myself having my own place and somewhere to wind down and relax properly after a 12 hour shift. Easily one of the best experiences ive had. The Staff at Leaders are the most polite and helpful people I have ever had the pleasure of dealing with.
Thanks you so much.
Tom
2025年7月14日
自発的なレビュー
Leaders - Warrington からの回答
Good Afternoon
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks
Customer Care Team
Great communication and professional…
Great communication and professional service it was a pleasure working with this company.
2025年7月3日
自発的なレビュー
Leaders - Warrington からの回答
Dear Mr Jeff
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks
Customer Care Team
Ben Stevenson - Sales
We would like to thank Ben and the rest of the team at Leaders.
Ben has been ver supportive and friendly from the beginning. He helped massively on our first house purchase. He even chased up solicitors and responded quickly to our messages, guiding us through the process. We would not have been able to do it without him.
2025年6月4日
自発的なレビュー
Leaders - Warrington からの回答
Dear Katrina Dobson
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks
Customer Care Team
First time using Leaders to rent out…
First time using Leaders to rent out one of our properties and the service and how professional they all are was an absolute dream. We can’t recommend them enough, the whole process from start to finish was amazing!!
2025年5月10日
自発的なレビュー
Leaders - Warrington からの回答
Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
Natalie at Leaders was excellent…
Natalie at Leaders was excellent throughout when I recently purchased two properties to let in Warrington. In-depth local market knowledge, really experienced in her field, and always prompt in replying to queries. Came up with helpful solutions and key contractors to resolve works quickly post-sale to enable properties to be let asap. Both houses were let agreed within 1 week of being placed on the market. Definitely recommend Natalie for expertise and professionalism throughout the process.
2025年4月21日
自発的なレビュー
Leaders - Warrington からの回答
Dear Ben
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Natalie a 5 star rating!
Many thanks
Customer Service is amazing
Ben from Leaders is just so helpful, supporting, cheerful and nothing was ever to much. Helped with absolutely anything even paperwork for the solicitors. Any questions Ben was always at the other end of the phone. Rob and Mike also were there to answer any queries, such a good team of staff. My property purchase went on for some time (this was down to the mortgage side of things and not to mention the solicitors) even though it was quite a while Ben was still supporting me and nothing was ever to much for him.
Thank you for all your help and support, it was very much needed.
2025年2月14日
自発的なレビュー
Leaders - Warrington からの回答
Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。