The parcel arrived promptly but inside, the light fittings I ordered which were described as ceramic turned out to have ceramic inner bits (invisible once in use) with a plastic surround. The more ac... ãã£ãšèŠã
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Excellent products and service. Stewart in After Sales is brilliant. I've reordered more lamps. As an electrician it is really good to find such a good supplier. Well done Stewart at LEDSONE. NCC... ãã£ãšèŠã
Went above and beyond to let me add a v small item to my online order. Excellent customer service that I really wasn't expecting nowadays.
These lights have surpassed our expectations. They are substantial and well made. The company were prompt in dispatching our order they have very good communication, letting us know how and where our... ãã£ãšèŠã
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Located in the heart of Coventry, UK, LEDSone Ltd stands as a beacon for top-quality LED Drivers and Vintage lighting products. Since our inception in 2009, we've transitioned from an interior décor supplier to becoming the UK's leading provider of Vintage lighting and its accessories. Our journey, marked by dedication and passion, has positioned us at the forefront of the lighting industry in both the UK and Europe. Why choose LEDSone? Our vast inventory is not only competitively priced but also ready for next-day dispatch, ensuring that our customers get their products promptly. We take pride in offering products that come with strong guarantees and the necessary certifications, reinforcing our commitment to quality and safety. But our offerings don't stop at products alone. We understand the importance of seamless customer experience. That's why we've established a dedicated online web-based customer service platform. Here, our trained representatives are always ready to assist with any queries, ensuring that your shopping experience with LEDSone is nothing short of exceptional. For those in search of the best in Vintage lighting, LEDSone Ltd is your trusted partner.
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Ledsone LTD,Unit 18, Lythal Lane Industrial Estate,Lythal Lane, Coventry., CV6 6FL, Coventry, è±åœ
- 02477220687
- admin@ledsone.co.uk
- ledsone.co.uk
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Hereâs aSubject: Urgent: Order Not Received â Immediate Resolution Required professional and firm responseâŠ
Hereâs a professional and firm response to their email:
---
Subject: Urgent: Order Not Received â Request for Resolution
Dear [Ledsone Team],
First of all, I haven't received the item. I previously contacted both your delivery partner and your company regarding this issue, but I have yet to receive the item, a refund, or a replacement.
This matter remains unresolved, and I need it sorted out as soon as possible. Please provide an update on the status of my order and let me know the next steps to resolve this issue promptly.
Additionally, I want to highlight that my experience will be shared on Trustpilot to help other customers make informed decisions. I hope you can address this matter swiftly to ensure a fair resolution.
I look forward to your prompt response.
Best regards,
Yeshak fantu
82 hornesy Road
N7 7NN
2025幎1æ26æ¥
Ledsone ããã®åç
We sincerely apologize for the inconvenience. We are looking into your issue and will provide an update as soon as possible.
Thank you for your patience.
good quick service
2024幎12æ29æ¥
Received very promptly and was exactlyâŠ
Received very promptly and was exactly as described so canât fault their service or product.Well done
2024幎12æ27æ¥
Excellent!
Excellent company and fast delivery time.
Very competitive prices and Iâm very pleased with the bulbs I ordered and the realistic postage costs.
First time Iâve ordered from them and Iâll definitely be using them again.
2025幎1æ3æ¥
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Sorted thanks
Full refund given.
I had a problem with a return eventually found out it was down to the courier between Ledsone and I we resolved the issue and was given a full refund many thanks
2024幎12æ18æ¥
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Fab service
Fab service. Love my wall lights. Wasnât expecting the bulbs to be included, totally impressed me. Hassle free shopping with a super fast shipping time even to Northern Ireland.
2024幎12æ13æ¥
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Have made several orders with Ledsone
Have made several orders with Ledsone, service is great (when I have had a problem) Good quality and competitively priced, plus delivery is well packed and very quick.
2024幎11æ24æ¥
Lovely Quality
Site was easy to navigate, pricing good. Notifications prompt, shipping quick.Products arrived and are great, just as described. Would definitely order again!
2024幎11æ24æ¥
Ledsone ããã®åç
Nous nous excusons pour le désagrément que vous avez subi. Nous sommes toujours attentifs à nos emballages, mais il arrive que des problÚmes surviennent avec les services de messagerie. Veuillez nous communiquer les détails de votre commande et nous résoudrons ce problÚme rapidement. Encore une fois, nous vous prions de nous excuser pour ce désagrément.
Cheap looking products
Cheap looking products, and one came broken and it has been a pain to get it replaced. Weeks later I still do not have a replacement part.
2024幎12æ2æ¥
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For the price ok.
For the price ok.
One of shades did not fit the circumference was oval instead of round should have sent them back used a round file to sort problem out
2024幎11æ24æ¥
Excellent
Excellent. Absolutely brilliant. I ordered 10 corn led bulbs. Delivery was super fast. Product was brilliant. However due to circumstances they werenât suitable for our needs. I returned the bulbs and the same day they received delivery I was refunded. Highly recommended company. Great products. Great price. Great communication. Great service. 100% HIGHLY RECOMMENDED!
2024幎11æ25æ¥
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It was posted quickly
It was posted quickly, however had to contact evri as it was in their depot for four days not moving. When it did arrive it was what I wanted, pleased to find bulb in tact, happy with purchase
2024幎10æ28æ¥
Really good company to buy from.
Really good company to buy from.
Had a problem with a delivery that was wrong. This was quickly resolved, and correct items delivered.
2024幎10æ4æ¥
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