Legal Uk Services レビュー 

488
•
TrustScore 5段階評価の3

2.8

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5つ星のうち5の評価

Absolutely brilliant from start to finish , no hassle with paper work and these guys do it all , they keep you updated via email through every step . 1 of 4 claims sorted by these guys and I would hig... もっと見る

企業が回答しました

5つ星のうち1の評価

Company has gone into administration. Ive not been paid from a recent successful case. Ive now been advised that UK Legal Services failed to submit a document to the courts, and now my case likely... もっと見る

5つ星のうち1の評価

Absolutely awful, will never use them again! And would never recommend then either! Promised compensation told 14 days, then a further 21 days been waiting a further 14 days, Absolutely ridiculous! Qu... もっと見る

企業が回答しました

5つ星のうち5の評価

Am Speechless and Shirt of Words. Really Don't Know what to say or write about Legal UK Services. Legal UK Services have given me hope no other company can take My Money Unlawfully. Just Want to... もっと見る

企業情報

  1. 法律サービス

当該企業による記述

Legal UK Services Ltd are a dedicated team of experts fighting for the rights of consumers, when they have been mis-sold a financial product or treated unfairly by their bank(s). We only undertake this type of work, allowing us to be technical professionals at investigating and negotiating financial mis-selling complaints. We operate on a no win, no fee basis, which allows our clients to bring justice with no upfront costs.


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2.8

まあまあ

TrustScore 5段階評価の3

488件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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2.8

すべてのレビュー

(488)

過去12か月のレビュー数: 1件

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5つ星のうち1の評価

Company has gone into administration

Company has gone into administration. Ive not been paid from a recent successful case. Ive now been advised that UK Legal Services failed to submit a document to the courts, and now my case likely been thrown out and money lost.

Just another example of Broken Britain. Rogue operators, running dodgy companies. Which close and then reopen under other names. Whilst doing a runner with any profits. Leaving the consumer out in the cold.

2024年3月4日
自発的なレビュー
5つ星のうち1の評価

Insolvency Imminent

Have just received an email from them to say they are about to appoint Administrators as the business is involvent.

No mention of this on their website though!

I had an awful experience and complained to the Legal Ombudsman. I was awarded compensation.

I feel sorry for all those who will be impacted and end up with nothing.

2023年2月15日
自発的なレビュー
5つ星のうち1の評価

4 months after being asked for payment…

4 months after being asked for payment details for them to send me the money I was awarded - nothing except 1 email saying they had delays in processing payments, despite sending them details and emailing several times they are no longer responding to my mails - so guess they are just keeping money for their office party. Further action will be taken

2023年10月4日
自発的なレビュー
5つ星のうち1の評価

HMRC refund not passed onto me

HMRC send me a litter that they had paid Legal Ventures weeks ago. I have been trying to call them for my payment but they don’t answer their phone. I’ve called about twenty times and spent 30 minutes waiting as I’m first in the queue as the machine keeps telling me but no reply. I’ve had no correspondence either.

2023年11月29日
自発的なレビュー
5つ星のうち1の評価

Avoid like the plague.

Received a letter out of the blue from these people under the guise of Claims Advisory Services. The letter was headed 'It's not too late to claim for your marriage tax allowance'. Page two of their letter has a redress recovered table....
Claims Advisory Service Charge @40% plus VAT
£15 Plus VAT Admin Fee
This equates to nearly 50% of the claim going in their pockets. If you make your claim through HMRC web site it is completely free of charge, a great example of preying on peoples vulnerabilities.

An earlier review about this company reads
'Reply from Legal Uk Services
15 Sept 2023
We don't do HMRC claims so this review has been added on here in error.'
shows their incompetence & contempt for people. Disgusting

2023年10月26日
自発的なレビュー
Legal Uk Services ロゴ

Legal Uk Services からの回答

Thank you for your review, but you have mistaken us for another company. We are NOT Claims Advisory Services, and we do not deal with marriage tax claims or any claims via the HMRC.

We kindly request you to remove your review, as it does not reflect our business or our customer service. We appreciate your cooperation and understanding.

5つ星のうち1の評価

Scammers

Scammers, pure and simple. You can claim this free of charge on the HMRC website. Avoid like the plague.

2023年10月26日
自発的なレビュー
Legal Uk Services ロゴ

Legal Uk Services からの回答

Thank you for your review, but you have mistaken us for another company. We do not deal with tax claims or any claims via the HMRC.

We kindly request you to remove your review, as it does not reflect our business or our customer service. We appreciate your cooperation and understanding.

5つ星のうち2の評価

Case took ages to finish

Case took ages to finish. Correspondence was appalling. Gad to email and phone office on several occasions before I got a reply,then the icing on the cake. They took more of the claim than I did. 48% fee along with court costs and insurance. Total rip off merchants in my opinion....stay clear.

2023年9月19日
自発的なレビュー
Legal Uk Services ロゴ

Legal Uk Services からの回答

I'm sorry to hear that you had a negative experience with our law firm. We appreciate your feedback and we would like to address some of the issues that you raised in your review.

First of all, we would like to explain that the claim type we successfully won for you , is a specialist area that requires solicitors and fee earners to deal with the claim. It is a very complex matter that needs the level of experience and expertise that we provide. We also have to represent you in court and handle all the legal procedures and paperwork involved. Therefore, the fee charges that we applied are in line with other specialist law firms dealing with this claim type. We work hard to get you the best possible outcome for your case.

Secondly, we would like to clarify that all the fees that we charge are clearly stated in our welcome pack and terms and conditions, which are available for you to view before you sign up to our service. You also have a cooling off period if you decide not to proceed with us. We do not charge any hidden or extra fees.

Thirdly, we would like to apologise for the lack of communication and correspondence that you experienced. We will look into this issue internally and see what areas we can improve on to ensure that we provide the best possible service to all our clients.

Thank you for choosing our law firm and for sharing your honest feedback with us.

5つ星のうち1の評価

Is this legal?

I got a letter in the post today that I didn’t ask for and don’t want.
It’s an invitation to claim married tax allowance.
But how do they know my address. They got it from Lloyd James Media Ltd.

First you have to submit all your personal details including you National Insurance number.

If the claim is for £500 you received £242..

If you claim directly from HMRC, you get to keep £500

2023年7月7日
自発的なレビュー
Legal Uk Services ロゴ

Legal Uk Services からの回答

We don't do HMRC claims so this review has been added on here in error.

5つ星のうち1の評価

Total waste of time

Signed up with them, kept getting text messages saying my claim had been submitted and that the company had 90 days to respond, this continued for almost a year, then I get an email saying they haven’t received the info they requested so they will close my case , I emailed them back explaining I didn’t receive an email, only to be sent a response the day after saying you did not respond within the 14 day deadline so the case is closed. If I want to pursue I need to do it myself.
Rubbish service, appalling communication, stay clear and find another company

2023年2月10日
自発的なレビュー
5つ星のうち1の評価

I think they are part of moneybarn…

I think they are part of moneybarn finance all on the take stay clear do not entertain this company SCAM!!!

2023年1月31日
自発的なレビュー
Legal Uk Services ロゴ

Legal Uk Services からの回答

I would like to make it absolutely clear, we are NOT part of Moneybarn or any other lender.
We have claimed back over £6 million pounds for our clients from lenders such as Moneybarn so we are definitely on the other side, supporting and fighting for our clients against these lenders.
I would like to help resolve your issues and request you contact our customer support team who we will be happy to look into any issues you have with our service.

5つ星のうち1の評価

Car claims department sinking

I really don't know what's going on in your car pcp claim department but it's dier.
Had a email in April 2022 to say they had recieverd documents from car provider to continue with the case, since then iv been told IT issues, staff shortages are delaying going forward. Every time I ring I get a phone operator who tries to put me through to the car department you can never get through...they will ring you back they never do. They have stopped replaying to emails.
I get the car stuff takes abit longer but we are talking well over a year to submit a claim get the relevant paper work back and I can only assume they are sitting on this for nearly a year.
I wouldn't recommend anyone take a car finance claim to them at the moment as they are clearly struggling with the customers they have but continue to accept new customers. Get through the back log you have already guys. This is a really poor service for car claims at the moment.

Edit

 LUS06/1594480/11/01/01

I "feel the need" to say my emails are bit getting replys because they aren't.

2023年1月29日
自発的なレビュー
Legal Uk Services ロゴ

Legal Uk Services からの回答

Please provide us with your details as I cannot check your account from the details left on here. I can assure you we strive to respond to emails and requests from clients promptly and our emails are worked daily, so really at a loss as to why you have felt your emails and messages haven't been replied to. Your complaint is regarding a car finance claim, please email that department directly at carfinance@legalukservices.com and we will be happy to go through your case.

5つ星のうち1の評価

Your fees should have been taken from…

Your fees should have been taken from my settlement before I received them

2022年1月4日
Legal Uk Services ロゴ

Legal Uk Services からの回答

Dear Mr Corner - Our fees were taken inline with the terms and conditions you signed up to , agreeing to have read and understood before we commenced work on your behalf. You were charged for work done to reclaim back money owed to you by your bank, so unsure why you have felt need to leave this 1 star review. I would also like to point out that any abuse sent to our staff will not be tolerated and will be forwarded on to the relevant authorities if it continues. If you have anything to discuss with us about your claim or any concerns or doubts, you can call our customer care team or email us and we will be happy to address any concerns you may have.

5つ星のうち4の評価

Kept me informed through the process

Kept me informed through the process. Right up until they were successful in my claim.

2022年12月16日
Legal Uk Services ロゴ

Legal Uk Services からの回答

Hi Eric- Thank you very much for your great review. We really appreciate your kind words and will surely pass them on to the team.

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