LEKKER Bikes レビュー 1,677

TrustScore 5段階評価の4.5

4.3

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5つ星のうち5の評価

I absolutely love my new Amsterdam Urban ebike from Lekker! The staff were so helpful when I first went to investigate their bike range and I very quickly determined that the Urban was the right fit f... もっと見る

5つ星のうち5の評価

We discovered Lekker Bikes during our sabbatical in Australia and decided to get a Jordaan GTS eBike. Even there is no store or direct delivery service to Switzerland we were able to coordinate the pu... もっと見る

5つ星のうち4の評価

Solides Bike, simple Endmontage und gutes Fahrgefühl mit ausreichend elektrischer Leistung. Kontakt per EMail und Unterstützung vom Shop immer zügig und kompetent. Lieferzeiten etwas lang, aber auch d... もっと見る

企業が回答しました

5つ星のうち3の評価

I really like my leeker bike and I enjoy the rides, but literally within 2 weeks bits were falling off. I was told usually this is part usage wear and tear but since its new that they will fix it, but... もっと見る

企業情報

  1. 自転車屋

当該企業による記述

The Way We Ride. At LEKKER, we believe in fostering a community of cyclists who embrace the joy of riding and cherish the freedom it brings. Our commitment extends beyond providing premium bikes; it's about cultivating a lifestyle centered around exploration, connection, and wellbeing. Join us in celebrating the beauty of everyday adventures and the simple pleasures found on two wheels. Together, let's ride towards a brighter, more sustainable future, one pedal stroke at a time. Dutch-style bikes born in Australia and raised in Amsterdam that are adapted for international needs and conditions. Perfect for exploring the city streets around the world and heading out further afield, in a way that just makes sense. Since our launch in Australia, 2009, we grew into a market leading eBike brand in Australia with a brand store in Melbourne. Meanwhile we also launched LEKKER in Europe, and currently operating from our hubs in Amsterdam and Berlin. Why, because we love the diversity of markets and get a real kick in finding the ultimate eBike range that excited riders around the globe.


連絡先

  • Tweede Kostverlorenkade 68, 1053 SB, Amsterdam, オランダ

  • lekkerbikes.com

4.3

優良

TrustScore 5段階評価の4.5

1677件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューの 70%に回答しています

通常1週間以内に回答

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5つ星のうち5の評価

The Amsterdam Urban is a winner!

I absolutely love my new Amsterdam Urban ebike from Lekker! The staff were so helpful when I first went to investigate their bike range and I very quickly determined that the Urban was the right fit for me. I'd done a lot of research into e-bikes that were both comfortable but most specifically not too heavy following major shoulder surgery and the Amsterdam Urban gave me everything I was looking for. It's so comfortable and smooth to ride and also looks fantastic! And when I had a small issue with the assistance level button it was very quickly addressed by Jared and his team. I love getting out and about on on my bike now and recommend anyone looking for an e-bike to investigate the Lekker range.

2026年4月20日
5つ星のうち1の評価

The delivery and after sales are huge…

The delivery and after sales are huge disappointment.

2026年2月17日
LEKKER Bikes ロゴ

LEKKER Bikes からの回答

Hi Alexander,

Thank you for taking the time to leave a review.

We understand that the delay was frustrating. Throughout the process, we did our best to keep you informed at each step, but we recognize that the overall experience may still not have met your expectations. Including the leasing process of your order.

I've sent an email to receive some feedback to see how we could improve this service.

Best regards,

5つ星のうち5の評価

Lekker great bikes, company & people

We discovered Lekker Bikes during our sabbatical in Australia and decided to get a Jordaan GTS eBike. Even there is no store or direct delivery service to Switzerland we were able to coordinate the purchase to a German parcel service located near the Swiss border. Gabriel was also very helpful with the organisation of VAT-refund. Also the ordering and delivery process was excellent. The bike performs beautifully and we have truly enjoyed it every day since we got it! thx again to the whole Lekker-team!

2026年4月16日
自発的なレビュー
5つ星のうち3の評価

Great but not odd

I really like my leeker bike and I enjoy the rides, but literally within 2 weeks bits were falling off. I was told usually this is part usage wear and tear but since its new that they will fix it, but for a bike at this price that should not happen. Beyond that love it.

2026年3月18日
自発的なレビュー
5つ星のうち4の評価

Solides Bike

Solides Bike, simple Endmontage und gutes Fahrgefühl mit ausreichend elektrischer Leistung. Kontakt per EMail und Unterstützung vom Shop immer zügig und kompetent. Lieferzeiten etwas lang, aber auch dafür wurde eine kulante Lösung gefunden.

2026年1月18日
自発的なレビュー
LEKKER Bikes ロゴ

LEKKER Bikes からの回答

Hi,

Vielen Dank für Ihre ausführliche Bewertung! Es freut uns sehr zu hören, dass Sie mit dem Fahrrad zufrieden sind – von der einfachen Endmontage bis hin zum Fahrgefühl und der elektrischen Unterstützung.

Ebenso freut es uns, dass Sie unseren Kontakt und Support als schnell und kompetent erlebt haben. Wir schätzen Ihre Geduld bezüglich der Lieferzeit sehr und sind froh, dass wir gemeinsam eine faire Lösung finden konnten.

Wir wünschen Ihnen weiterhin viele schöne Fahrten und stehen Ihnen jederzeit gerne zur Verfügung, wenn Sie etwas benötigen!

Mit freundlichen Grüßen

5つ星のうち5の評価

Lieblingsrad

Ich bin sehr glücklich mit meinem Lekker-Bike. Es ist ein echter Hingucker. Ein bisschen skeptisch war ich schon, ein Rad im Internet zu bestellen, aber alles lief reibungslos und der Service ist sehr schnell und gut.

2026年4月6日
自発的なレビュー
LEKKER Bikes ロゴ

LEKKER Bikes からの回答

Hi,

Vielen Dank für Ihre Bewertung! Es freut mich sehr, dass wir Ihr Vertrauen gewinnen konnten, indem wir unser Versprechen eingehalten haben.

Ich wünsche Ihnen viel Freude mit Ihrem neuen Lekker Bike und viele schöne Fahrten!

Mit freundlichen Grüßen

5つ星のうち5の評価

Great bike with very good technical…

Great bike with very good technical features such as the automatic 3-speed gear, fair pricing and Dutch craftmanship.

2026年2月1日
LEKKER Bikes ロゴ

LEKKER Bikes からの回答

H iRohalt,

Thank you so much for taking the time to leave us a review we really appreciate it! It’s great to hear that you’re enjoying your Amsterdam Urban, especially with the automatic 3-speed gear.

We hope you continue to have many smooth and enjoyable rides ahead, and we’re always here if you need anything!

Kind regards,

5つ星のうち5の評価

Top fiets, aanrader

Als ex-cowboy rijder sta ik versteld van hoe de service is. De fiets werd binnen een week geleverd, volledig gemonteerd en hij gaat als een zonnetje.
Is wel een flinke fiets, dat is wel even wennen maar zou geen andere meer willen hebben.
Ook bij een klein mankement dat me op een zondag opviel had ik binnen 2 uurtjes (op zondag dus) een oplossing en werd het onderdeel opgestuurd.

2026年2月1日
自発的なレビュー
LEKKER Bikes ロゴ

LEKKER Bikes からの回答

Hi Mark,

Thank you so much for your review! I’m really glad to hear the delivery went as promised and that you’ve been enjoying your ride so far.

It was our pleasure to help get that minor issue sorted for you even on a Sunday 😉 Wishing you many more smooth and enjoyable rides ahead!

Kind regards,

5つ星のうち5の評価

Great service

Great service. Timely. Friendly. Professional. Lovely people.

2026年1月28日
LEKKER Bikes ロゴ

LEKKER Bikes からの回答

Hi William,

Thank you for your review! If ever needed again, you know where/how to find to find us. ;)

Take care!

5つ星のうち5の評価

Helpfull and expedient service

Being able to discuss what I was after over the phone.
The goods were delivered quickly and a follow up email was sent.

2026年1月22日
LEKKER Bikes ロゴ

LEKKER Bikes からの回答

Hi Louise,

Thank you so much for your review! We’re really glad to hear that everything was handled efficiently and that we could help you get the part you needed.

Enjoy your Lekker Bike, and if you ever need anything else, we’re always here to help!

Kind regards,

5つ星のうち5の評価

I am very content with my LekkerBike…

I am very content with my LekkerBike Amsterdam GT. The crew working in the shop are always friendly and willing to help. The take customer service to an hight level. When my warranty of two years expired just over a month and there was a problem with my bike, they were willing to repair my bike within the warranty. Now that's what I call, good customer service!

2026年3月19日
自発的なレビュー
LEKKER Bikes ロゴ

LEKKER Bikes からの回答

Hi Floris,

Thank you so much for your kind review! It was a real pleasure helping you, and we truly believe great service is just as much about understanding and care as it is about finding the right solution.

We’re so glad we could get you back on the road, and we hope you continue to enjoy your Lekker bike for many rides ahead. Don’t hesitate to reach out if you ever need anything we’re always here to help!

Kind regards,

5つ星のうち4の評価

Amazing bike and easy to put together

Amazing bike and easy to put together. Looks great and rides well. When the bike was delivered, the front tire had a puncture, but Lekker arranged to have it replaced at no charge to me.

2026年1月21日
LEKKER Bikes ロゴ

LEKKER Bikes からの回答

Hi James,

Thank you so much for your review! I’m sorry to hear about the flat front tire, but I’m really glad we were able to quickly sort that out for you with a replacement.

Wishing you many smooth and enjoyable rides ahead, and if anything else comes up, please don’t hesitate to reach out we’re always here to help!

Kind regards,

5つ星のうち5の評価

Didn’t miss a beat in two years.

Didn’t miss a beat in two years.
Maintenance once every year at 10k.
Inexpensive and reliable. Great every day bike.

2026年1月23日
LEKKER Bikes ロゴ

LEKKER Bikes からの回答

Hi Dieter,

Thank you so much for your review! It’s great to hear that your bike is serving you well we hope it continues to do so for many rides to come.

Enjoy your Lekker Bike, and if you ever need anything, we’re always here to help!

Kind regards,

5つ星のうち5の評価

I had a great experience!!

I had a great experience!!

2026年1月21日
LEKKER Bikes ロゴ

LEKKER Bikes からの回答

Hi Anmol,

Great to hear! Thank you for your review and we look forward to you enjoying your ride!

Kind regards,

5つ星のうち5の評価

Well built, reliable eBikes with great service

I’ve had my Lekker e-bike for about 5 years now and it’s still going strong and working well. Whenever I’ve had to get customer service, it has been fantastic - quick and friendly. They also now have a service bike shop in Adelaide (the Treadly Bike Shop), and they were excellent as well. Highly recommended.

2026年1月21日
LEKKER Bikes ロゴ

LEKKER Bikes からの回答

Hi Michael,

Thank you so much for your review! We’re really happy to hear that your bike has been going strong for 5 years that’s fantastic. We look forward to many more years.

It’s also great to know you’ve been able to experience our service in Adelaide. We’re always here whenever you need us, and we hope you continue to enjoy many more rides ahead!

Kind regards,

5つ星のうち2の評価

Too highly powered so battery runs out…

Too highly powered so battery runs out quickly. Can only do about 50km on the lowest power setting. Hardly need to use the peddles even up hill

2026年1月21日
LEKKER Bikes ロゴ

LEKKER Bikes からの回答

Dear Fiona,

Nice to meet you! I am Bart, CEO of Lekker Bikes.

We are sorry to hear your experience was not the best. I think my colleague Valerio reached out to you with a solution. Can you maybe check your email and have a look?

Customer service is our top priority, so we always try to act swiftly.

Hopefully it will be solved soon!

Warm regards,

Bart

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