Letang Auto Electrical LTD レビュヌ 

604
•
TrustScore 5段階評䟡の4

3.9

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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

Great prices and excellent customer service. I bought a water tank which was, for exactly the same product, the cheapest price on the internet and also the cheapest delivery cost. The delivery was... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

WOW - what a great team at Letang. Following a discussion with the Technical and Sales team I ordered my Thule Residence G3 Awning Room yesterday lunchtime and it arrived at 08:30 this morning. T... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

From the first phone call with Dan to the Retro fitting of the Horrex Fly Screen and the Memo Van Swing Arm was an absolute pleasure.Informative helpful and knowledgeable team.All I can say is that th... もっず芋る

䌁業が回答したした

5぀星のうち1の評䟡

After waiting 2 weeks for an item (Thule roof tensioner) which was advertised as 3 - 5 working days the item arrived with a broken fixing. Phoned LETANG and was told to email picture of broken fixing... もっず芋る

䌁業情報

  1. 自動車郚品垂堎
  2. ・
  3. 自動車修理・敎備店
  4. 自動車敎備工堎
  5. 自動車電装業

圓該䌁業による蚘述

We are the new electrical generation who have been born into an age where vehicles and Transportation has been greatly advanced in mechanical and technological improvements, also in that same space of time vehicles incorporating electrical technology has had a phenomenal improvement in the industry and most vehicle on UK roads have an important electrical aspect to them. We cover a large area of southwest such as: Bath and District Area Bristol and District Area Wales


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3.9

ほが満足

TrustScore 5段階評䟡の4

604件のレビュヌ

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この䌁業のTrustpilot 利甚方法

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3.9

すべおのレビュヌ

(604)

過去12か月のレビュヌ数: 111ä»¶

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Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち5の評䟡

Van awning

I had a small problem was delt with quick and efficiently excellent customer care service product is excellent and arrived on time

2025幎9月1日
Letang Auto Electrical LTD ロゎ

Letang Auto Electrical LTD からの回答

Great hope to see you shop with us again soon. Many thanks

5぀星のうち1の評䟡

Bought on website. Company rang and said price had gone up. Pay additional £40.

Last Monday I purchased a replacement electric step for my motorhome from Letang Auto Electric Vehicle Parts. On the website at the time of purchase it stated that they had 6 in stock at £328.68 - 5% discount = £312.25 .

Today (Wednesday) I had a call from the company stating that the price on their website was incorrect and had gone up by £40, so I had to pay an additional £40 before they would ship the goods. The only option they gave me was to cancel the order or pay the additional £40. Surely they were contracted to sell me their product at the advertised price. Trading Standards informed.

2025幎9月10日
自発的なレビュヌ
Letang Auto Electrical LTD ロゎ

Letang Auto Electrical LTD からの回答

Customer did not wish to accept that we were in the process of updating our prices when their order had been placed, we could not honour this as the cost price was almost the selling price, please see the links below to compare our prices which are still the cheapest

https://laevp.co.uk/products/electronic-step-with-seesaw-motion-550mm?
variant=40597253521497&currency=GBP&gad_source=1&gad_campaignid=22500303105&gbraid=0A

https://shop.chastheboat.co.uk/products/electronic-step-with-seesaw-motion-550mm-nl-27744?variant=32047782920250&country=GB&currency=GBP&utm_medium=product_s

Customer also knew our price was still the cheapest but became so rude then requested a refund from us so we just complied.

5぀星のうち5の評䟡

GOOD SERVICE,

GOOD SERVICE,BUT THE DELIVERY COMPANY IS SLOW.

2025幎8月29日
Letang Auto Electrical LTD ロゎ

Letang Auto Electrical LTD からの回答

Many thanks, apologies for the delivery issues which does sometimes happen but usually if delayed once we know we work with the delivery company to have the issue resolved quickly and keep our customer updated.

5぀星のうち5の評䟡

I have used this company twice

I have used this company twice. The first time I purchased a Thule SmartClamp System via the website and received it promptly and well packaged. The second time I booked the fitting of a Thule VeloSwing Towbar at their premises. Very satisfied with the products and customer service was excellent.

2025幎8月27日
自発的なレビュヌ
5぀星のうち5の評䟡

Excellent service

Excellent service. We ordered a bike rack for our camper which was out of
Stock. We were kept up to date on the progress of the order and when the part was available it was fitted immediately. The fitting turned out to be quite complicated but Dan worked late to complete the job. He is a very helpful and knowledgeable electrician and we would not hesitate to recommend his company.

2025幎8月12日
自発的なレビュヌ
Letang Auto Electrical LTD ロゎ

Letang Auto Electrical LTD からの回答

Many thanks and we hope you are enjoying your new purchase, all the very best.

5぀星のうち5の評䟡

Great supplier

Great supplier of parts for my Motorhome. Wide range of parts and comprehensive web site to find the correct parts. Thank you :)

2025幎8月4日
Letang Auto Electrical LTD ロゎ

Letang Auto Electrical LTD からの回答

Many thanks hope to see you again soon

5぀星のうち5の評䟡

Thule G2 Rafter

Good company to deal with. They originally sent the incorrect part but they sorted this without any problems and refunded my return postage. Would definitely use them again in the future.

2025幎6月30日
Letang Auto Electrical LTD ロゎ

Letang Auto Electrical LTD からの回答

Many thanks hope to see you again soon

5぀星のうち1の評䟡

Good price, challenging phone support


This would have been a 4 star review if I hadn’t called to follow up on an issue and spoke with a technician called Daniel who had the rudest attitude; I’ve never experienced anything close to this!
Sharon from support was lovely and resolved our issue of the wrong product shipped by their drop ship distributor.
Our Order was shown in the shop app but I did not receive any tracking info for initial order.
Great price and easy to use web site.

2025幎7月31日
Letang Auto Electrical LTD ロゎ

Letang Auto Electrical LTD からの回答

Apologies for any misunderstandings, and great to hear that the issue was resolved for you and as our prices were great we hope to see you shop with us again

5぀星のうち5の評䟡

Delivered on time

Delivered on time, very good condition and good quality, well wrapped and accurate with the information provided.

2025幎7月31日
Letang Auto Electrical LTD ロゎ

Letang Auto Electrical LTD からの回答

Many thanks we hope to see you shop with us again

5぀星のうち3の評䟡

Day after ordering and paying £7.50


Day after ordering and paying £7.50 postage (apparently express) notified that shipment was on its way
great I thought should arrive well before we leave on holiday. Actually 7 days after ordering it arrived, according to the postage label, shipment was posted 4 days after ordering and cost just over £3.

2025幎7月31日
Letang Auto Electrical LTD ロゎ

Letang Auto Electrical LTD からの回答

Apologies for this as with most small parcels we charge between £4.99- £7.99 all depending on size and weight, if only you had made us aware of this we would have happily issued you with a refund for the price difference.
We normally use DX Services but can only apologise on this occasion

5぀星のうち1の評䟡

Items purchased were missing

2025幎7月8日
Letang Auto Electrical LTD ロゎ

Letang Auto Electrical LTD からの回答

Human error as our warehouse team did not enclose 2 tubes of sealant in the order, we have offered to send them out for a next day delivery and apologised for this.

5぀星のうち1の評䟡

AVOID THIS COMPANY!!

AVOID! I'd give them 0 stars if possible!
Ordered fitted tentbox sheets 2nd July.

Nobody responding to emails, calls, online chat, office or mobile (no response or answer)

No way to cancel on their website,
Had to contact my bank to see if they can get me my money back!

I think this website is a SCAM

AVOID AT ALL COSTS!!

Update, NOBODY has rang me and i tried Saturday and Sunday to call but emails were sent during the week so dont talk make me out to be a lier and i also text with my order numberso the no caller i.d is rubbish my number is shownas i didn'tring on a withheld, you have only just sent an email because i have went through my bank to get the money returned.

2025幎7月13日
自発的なレビュヌ
Letang Auto Electrical LTD ロゎ

Letang Auto Electrical LTD からの回答

This is complete lie it's a SUNDAY we operate Monday to Friday
Pertaining to your delivery as explained via email astaff member has missed there process informing the customer of delivery issues via phone and email, we answer all calls and emails, we operate a physical and online sales business this is a necessity, we just DONT answer calls on a SUNDAY this was fully explained via email and apologies with a gesture of the item for free, we yet to hear a response from you via email ?
copy of email below

Hi ......
***Sincere Apologies no one didn’t answer your first email
We answer all calls Monday to Friday 9-6pm we answer all calls we don’t have any caller identification, various customers call daily.
We don’t answer calls on Sundays but as you can see we respond via email , immediately.
I have spoken with sales team and they say have tried to contact you via telephone regarding a product return date as the item you ordered had malfunction (The supplier) will release new item on 30 july 2025.
I have spoken to team as normal procedures are to call follow up with voicemail, email and text message, non of these protocols was followed. So I fully understand your frustration
I will cancel your order now and as a goodwill gesture once they are rereleased 30 July we can send you a free set of the of (items ordered) or another accessory of similar value
Kind regards
Eugene smith (sales managing director)**


Email received 12:50pm
Email responded @ 1:13pm
Sunday 13th July

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