The first D3 unit I purchased showed up with a damaged power supply. After trying to replace it myself, I reached out to the company directly. Kath was extraordinarily helpful in resolving my issue.... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
My little countertop garden was doing great for just over 1 year then stopped working. With no expectations I submitted an enquiry though the app. They had me send some videos and pictures, figured ou... もっと見る
I've been using my Air for a few months now with great success .. I love the flexibility of the system and the connection to my wireless so I can monitor and maintain the schedule on my phone app. A... もっと見る
When we received our LetPot we were very excited to get it and start growing. But like a lot of products sometimes things happen unexpectedly and our system stopped working. I immediately contact cust... もっと見る
企業情報
当該企業による記述
LetPot® provides advanced indoor hydroponic systems, plant watering solutions, and other smart indoor gardening products. Seamlessly integrated with the LetPot App, you can achieve optimal plant care through self-management, automatic supply, and real-time monitoring. Enjoy year-round freshness effortlessly.
連絡先
hong kong, 中国
- service@letpot.com
- letpot.com
4.4
優良
108件のレビュー
ネガティブなレビューの 100％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Still have not got my package yet
Still have not got my package yet. Been almost a month. Hopefully it’s here before x mas.
2024年11月4日
letpot.com からの回答
Sorry about that. Due to the strike in Canada, shipments have been at a standstill since 15th November, except for commercial express deliveries. This is an unforeseen circumstance. You can contact customer service to request a full refund or upgrade to commercial express shipping. service@letpot.com
Less reliable with wireless than the…
Less reliable with wireless than the previous version, if you have the previous not worth the upgrade.
2024年11月22日
letpot.com からの回答
Sorry about that. We currently only provide regular updates for the app, which have been reviewed and approved on Google and Apple Stores. If you need any customer support, please feel free to contact us at service@letpot.com or reach out to the app’s technical support team.
Some plants grow well, some don't. Still love it.
I received this as a wedding gift.
Cilantro doesn't grow well in just water even if you follow the instructions. I've tried 3 times. However, basil grows very well with this system and I loved having fresh basil.
Although I love my fresh basil, I’ve had issues with the technological side of it. The app won't auto refill and even after following directions, I still get errors - I'm assuming due to a faulty system / device. Customer service doesn’t seem to know how to fix it other than what is suggested which to this day has nt fixed the error notifications. Still waiting on customer services's support within the app (which is also faulty) but I'm still able to grow things like spinach, basil, and herbs. Cilantro never works for me (tried 4 times) but I'm curious to know if it works for anyone else. Started planting July 1st.
Overall, it’s a great way to grow certain herbs.
update: customer service replied and said to send a video - hopefully I'll have good news soon with their 1 year warranty because these technical issues make me sad.
2024年6月30日
自発的なレビュー
letpot.com からの回答
Sorry about that, while I can’t assist with technical issues, I’d be happy to share some planting tips. Since seeds have a germination rate, you can replace any that haven’t sprouted and consider trying a new batch or variety of coriander. If you’re dealing with “leggy” plants, I’d recommend increasing light exposure and nutrients or switching to a different plant. Not every planting attempt will be successful, but I hope you enjoy the process of growing!
Great support
I had an issue with one defective device and the support team gave a promptly solution and follow up, in the next few weeks I got a new device straight to my home.
2024年10月28日
letpot.com からの回答
Thank you for your support of LetPot, and happy planting!~ :）
Ordered parts to fix a broken Letpot
Ordered parts to fix a broken Letpot. Reasonable price and quick shipping
2024年11月4日
Great trellis for the Senior
Products arrived in a timely fashion, items were as advertised. The trellis is great.
2024年11月4日
I had the order expedited and still…
I had the order expedited and still haven’t received part of my order
2024年11月1日
letpot.com からの回答
Sorry about that. I’ve checked and found that your parcel was delivered on 9th November, and it seems you haven’t contacted the customer service email. If you need assistance in contacting the courier to locate your parcel, please reach out to LetPot customer service at Service@letpot.com.
Didn’t received the order
2024年10月28日
letpot.com からの回答
We apologise for the inconvenience. Due to stock shortages in our Czech warehouse, we are shipping from our main location, which is estimated to take around 10-25 days. You can track your package in real-time at [https://letpot.com/tools/track](https://letpot.com/tools/track).
I just finished setting it up today - and it’s over the top!
I just finished setting it up today. I was so impressed with the iOS app for controlling it. It’s over the top.
Automatic reservoir filling and adding nutrients will make it a set and forget hydroponic system. With AeroGarden going out of business LetPot will pave the way of the future and home hydroponics.
I am so impressed that I will be releasing a LetPot YouTube on the unboxing and set up and my opinion soon!
2024年11月6日
letpot.com からの回答
Thank you for your support and enthusiasm! We hope LetPot brings you even more exciting surprises in your growing journey.
Customer service was great and helpful…
Customer service was great and helpful towards a very efficient international delivery.
2024年8月30日
Just got it will update review as…
Just got it will update review as needed but so far it is great and if you haven't had a chance I suggest you join the Facebook group letpot
2024年8月29日
I know their products work well.
Easy to order. Useful delivery tracking. I will only order letpot products because from my experience using their products with my first letpot hydroponics unit, I know their products work, and so I have confidence and trust in them. The refills are reasonably priced and since I know they work I will be buying again in future.
2024年8月7日
arrived quickly
arrived quickly. non-return valves did nat work at all. Mobile App UI is clumsy. I'll make it work
2024年7月5日
letpot.com からの回答
Your product comes with a one-year warranty. Please contact our customer service team at service@letpot.com, and we will assist you until your issue is fully resolved.
Malísima experiencia
Malísima experiencia, estos HDP creen que es primera vez que uno compa en internet. Compre un producto similar en AliExpress al día siguiente que compre aquí y el paquete ya llegó a mi país. Ahora 15/07/2024 me llega un email con otro número de seguimiento que indica que recién recién van a enviar mi compra!!!! Son literalmente una caca de empresa y jamás volveré a pensar en comprar algo nuevamente con ellos y tampoco los recomendaré.
2024年7月8日
letpot.com からの回答
We do not sell our products on AliExpress, so please make sure to purchase through official channels.
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