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I appreciate very much the fact that I can speak and get answers, and it's very important for me the correction that you give. Speaking out loud is very helpful, especially for people like me who... もっと見る
企業が回答しました
This company is a fraud!! Whatever you do, don't sign up for a free 3 day trial. It is impossible to cancel. This company and its officers should be jailed.
企業が回答しました
Приложение не соответствует рекламе. Нет бота говорящего только письменно. Обман людей на деньги. Не рекомендую. Разговор с ботом не возможно так как там только то что они сами по тексту написали и вс... もっと見る
企業が回答しました
企業情報
当該企業による記述
Your personal English AI-Tutor. Leya AI is an innovative AI-powered language learning platform that helps you achieve fluent English proficiency through personalized lessons, interactive exercises. Join Leya.AI's vibrant community of learners and unlock the power of fluent English for personal growth, career opportunities, and cultural connections, all conveniently accessible on your mobile device or computer.
連絡先
2.4
期待以下
174件のレビュー
ネガティブなレビューの 100％に回答しています
通常1カ月以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
This app is not working at all
This app is not working at all, don't lose your energy and time.
2023年10月16日
自発的なレビュー
Leya AI からの回答
Hi,
We're genuinely sorry to hear that you had trouble with our app. We understand that using it can be harder for some users depending on their device as you have to make sure your microphone permissions are enabled.
Please be aware that if you face any issues, we offer refunds to users who encounter difficulties.
We genuinely appreciate your feedback. If you'd like you need further assistance, please don't hesitate to contact our support team.
The Leya Team
AI and learning english
I find practicing English with Leya to be a truly special and unique experience. Through our sessions, I've not only expanded my vocabulary but also enhanced my pronunciation. Most importantly, I've gained the confidence to speak fluently
2023年10月13日
自発的なレビュー
Leya AI からの回答
Hey,
Thank you so much for sharing your experience with Leya.
We are glad that you enhanced your pronunciation and expanded vocabulary and that gives us an extra boost to continue improving our app!
Sincerely,
The Leya Team
Leya AI からの回答
Hey,
thank you so much for sharing your experience.
We understand that Leya can seem a bit difficult at first but if there is anything that we could help with and give you more instructions on how to use Leya, don't hesitate to reach out to support@leyaai.com.
Respectfully,
The Leya Team
I love the idea but..
I love the idea. But it doesn’t work well. I find myself having to repeatedly reopen the application to continue my lessons. Despite this I remain committed to my education here because the concept is good and it helps to practice conversation skills and to expand the vocabulary.
2023年10月11日
自発的なレビュー
Leya AI からの回答
Hey,
thank you for writing us your sincere feedback.
We are committed to improving our app and we are continuously bringing new features so we hope that in the future it won't be difficult to visit Leya more frequently.
Thank you!
The Leya Team
It’s a scam do not purchase it
2023年10月4日
自発的なレビュー
Leya AI からの回答
Hi there,
Can you please explain to us why you think we are a scam?
We regularly refund all our users who are not satisfied with our service and our goal is not to deceive anyone.
If you have any complaint or question related to the product, you can contact our customer service at help@leyaai.com at any time.
Thank you for your time,
The Leya Team
Leya AI helped me to be more confidend
Leya AI helped me to be more confidend. I was always nervous about speaking English to people but I feel more confident now. Aftet using Leya for two months - I feel that I am ready to speak to others in English!
2023年9月19日
自発的なレビュー
Leya AI からの回答
Hi,
thank you for sharing your experience!
It's amazing to hear that you've not only improved your conversational skills but also gained confidence through using Leya.
Keep up the good work!
The Leya Team
leya is a great tool
I used Leya for 2 months and I really liked it. I learned a bunch of new vocabulary just by speaking. I really think this method works because you don't just hear your teacher saying the word. You have to use it many times over and over again and this helps in memorizing and feeling comfortable using it. After 2 months I decided that I wanted to cancel my subscription because my school year started. I contacted customer service and they helped me with this. It was very easy and simple. Sara is very friendly and she answered all my questions.
2023年9月19日
自発的なレビュー
Leya AI からの回答
Thank you for sharing your positive experience with Leya!
It's wonderful to hear that you found the platform effective in expanding your vocabulary through active conversation.
We're pleased to know that our customer service, represented by Sara, met your needs promptly and efficiently.
We appreciate your feedback and wish you success in your language journey.
Best,
The Leya Team
Helped to break through in my English speaking
I started taking lessons in May. Since then, I have been using Leya AI a few times a week, sometimes every day if I have enough time. I am feeling very happy when I finish the lesson and get my points. No name game is definitely my favorite. I think it's a perfect way to learn English.
2023年9月18日
自発的なレビュー
Leya AI からの回答
Hey,
we love to hear that you enjoyed your experience with Leya.
Thank you for sharing your experience with us!
Best,
The Leya Team
I've found Leya to be a great resource…
I've found Leya to be a great resource for learning. I can't recommend it enough. They cover vocabulary building, offer practice sessions and as well as fun games. It's been a really positive experience for me
2023年9月10日
自発的なレビュー
Leya AI からの回答
Hey,
glad to hear you are enjoying our fun games.
If you have any more insights or recommendations in the future, feel free to share them.
Happy learning!
Learning English trough Leya has been…
Learning English trough Leya has been quite the journey. Their inclusion of spoken English and pronunciation practice is really helpful. Although there are moments when unfamiliar words appear in the dialogues, causing a bit of confusion since they haven't been introduced earlier. Still, I've made solid progress and the lessons have been engaging.
2023年9月14日
自発的なレビュー
Leya AI からの回答
Thank you so much for sharing your opinion,
We are happy to see you enjoying it.
Keep up the good work!
Best,
The Leya AI team
Kudos to Leya for creating an English…
Kudos to Leya for creating an English learning platform that focuses on both practicality and progress. It's evident that the curriculum is tailored to boost business English vocabulary, which is a major plus for professionals like me. The platform's intuitive interface and interactive exercises make learning enjoyable.
2023年9月13日
自発的なレビュー
Leya AI からの回答
Hey,
thank you so much for sharing your experience with everyone.
We will bring a lot of new features so stay tuned for more!
Best,
The Leya AI team
Bad experience
Bad experience, I purchased yesterday and I don't understand anything, and based on my opinion this won't help me, please refund me.
2023年9月5日
自発的なレビュー
Leya AI からの回答
Hi there,
in case you don't know how to use our app feel free to write to our customer support, at help@leyaai.com.
Scam
Scam. Didn’t get the refund money which they promised, if not satisfied with the service. Don’t subscribe, you will not get your money back.
2023年9月4日
自発的なレビュー
Leya AI からの回答
Hello,
please contact our customer support through this email help@leyaai.com, We are refunding all of our users who find our method of learning unsatisfactory.
We understand that it might not be for everyone and that it can vary on the level and preference of the student.
Don't hesitate to reach out if you have any issues regarding our product.
Sincerely,
The Leya AI Team
Leya AI からの回答
Hi,
by contacting our customer service on the email help@leyaai.com You can cancel our service at any time, https://leyaai.com/contact-us/ .
I've enjoyed practicing English with…
I've enjoyed practicing English with Leya, at the beginning of using it I realized that it didn’t catch my voice right but than after a few attempts it started to work perfectly. So I guess you just need to be a little bit persistent in order to use it. I am practicing speaking on daily bases and I can see my improvement.
2023年8月1日
自発的なレビュー
Leya AI からの回答
Hey,
Thank you for your feedback!
We are glad you are enjoying our platform.
Keep up the good work and in case you need anything do not hesitate to reach out.
Cheers,
Leya AI team
Please don't ever subscribe this web
Please don't ever subscribe this web. So terrible. The web doesn't work at all and the customer service can't help to unsubscribe.
2023年8月14日
自発的なレビュー
Leya AI からの回答
Hi there, please could you reach out to our email help@leyaai.com.
Our customer service is handeling all the requests and you can ask for a cancellation at any moment.
Thank you,
Leya AI team
Great language app - recommended!
This is truly the best way of learning English. I can talk to Leya whenever I feel like it, it is nice and really fun! There are cool games and a super nice interface. Really enjoying it 👍🏻
P.s. can you also make this app for learning Spanish?
2023年8月16日
自発的なレビュー
Leya AI からの回答
Hey,
We appreciate your valuable feedback!
We are happy that you enjoy our platform.
Keep up the fantastic work!
If there's anything you need or any questions you have, feel free to get in touch.
P.S.We're currently not offering Spanish support, but we're continuously exploring ways to broaden our language options.
Best regards,
The Leya AI Team
It’s a scam
It’s a scam. Don’t purchase it. The app doesn’t work. The push to talk button doesn’t work to have conversations. (Of course I allowed access to microphone) When I reach out to support team their app is supposed to use on specific web browsers which I use Safari.
2023年8月3日
自発的なレビュー
Leya AI からの回答
Hey,
I'm truly sorry to hear that you encountered difficulties while trying to use our app, particularly with the push-to-talk feature. However, there can be various reasons why the push-to-talk feature feature might not work as expected in certain situations, such as permission settings, background noises, network issues and similar which we can not control.
We have already processed a full refund for your purchase. We genuinely value your feedback and your trust in our brand. If you ever decide to give our app another chance in the future, we will be more than happy to assist you every step of the way and ensure that you have a seamless and satisfactory experience.
Please do not hesitate to reach out if you have any further questions, concerns, or if there's anything else we can assist you with.
Best,
Leya Team
Is it a scam?
Is it a scam? there is no way to cancel your subscription there is no link or page to manage your account.
in general, it has powerful Conversational AI capabilities.
Yes, I received the refund, thank you.
2023年7月28日
自発的なレビュー
Leya AI からの回答
Dear Hamza,
I'm sorry to hear that you've had difficulties with canceling your subscription and managing your account. Our aim is to provide the best experience for our customers, and I apologize for any inconvenience you've faced.
Regarding your concern about refunds, I assure you that we are committed to fairness and transparency. On our website, we have clearly stated our refund policy, which allows anyone who purchased a subscription and used it to request a refund by contacting our customer support, https://leyaai.com/faq/ . I see that you have already been refunded as well, so that matter has been resolved.
Lastly, I'm glad to know that you find our Conversational AI capabilities powerful. If you have any further questions or concerns, please feel free to reach out to us directly, and we will be more than happy to assist you. Thank you for your understanding, and we hope to provide you with an improved experience in the future.
Best,
Leya Team
People can surely learn and practice their english here
Even though I used it just for a short time, I think people can surely learn and practice their english here in Leya AI. But sadly, I had to cancel my subscription due to lack of time, I cannot be able to use it regularly. And with that, customer service is great, they answered right away. Thanks to Antonela.
2023年7月19日
自発的なレビュー
Leya AI からの回答
Dear Oli,
You're welcome!
Thank you for your kind words and feedback. I'm glad to hear that you found value in using Leya AI for improving your English skills.
We understand that life can get busy, and sometimes, it's challenging to find the time for certain activities. Nevertheless, I'm glad to hear that your experience with our customer service, especially Antonela, was positive.
If you ever find the time in the future, we'll be here to assist you with your English learning journey. Until then, take care, and I hope to see you again soon! Keep practicing and best of luck with your language endeavors!
Best,
Leya Team
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