Leyadoll レビュー 

this company is disgusting. BEWARE ALL CANADIANS. I ordered 2 dolls November 11, 2024.
I am still waiting for my order. There is no one you can actually speak with . Their email responses are so misleading and inadequate. I have asked for a tracking number since they state that my order has been shipped. THE TRACKING NUMBER IS FALSE.
DO NOT PURCHASE FROM THIS SITE

We have 8 grandsons with the oldest 18 and youngest 3. In June my dil had a girl! Yay the only granddaughter💜 so I ordered her Leya newborn Doll for Christmas. My first time purchasing a doll for a grandchild. I was so excited over it. I can’t wait for. Christmas to give it to her!

Doll is perfect for my granddaughter. I loved that I could personalize her. The doll came quickly and nicely packaged. Very cute, soft, and easy for the one year old to carry around.

So happy with purchase . The book is delightful with the doll interacting with the pages. Beautifully presented. My granddaughter will love it . Fast delivery to Australia and great customer service. The company contacted me before proceeding with order when I missed putting in my personalisation.I would happily recommend purchasing this delightful book

Beautiful doll, it comes in a very cute bag and the material is of a very good quality. It shows they put attention to every single detail.

I bought this doll for my one year old granddaughter. The doll received lots of comments about how adorable and well made it was. I would definitely ordered another type in the future.

I was so disappointed in this doll. The doll its self seems fine but the clothes were cheap and not soft. I wish I hadn’t chose to have it personalized it was an ugly gold glitter iron on name that too was stiff and didn’t look good at all. I was also not happy to find out it came straight from China, my fault for not doing better research. Do not recommend.

I ordered a leyla doll from an Australian website and it is being shipped from Hong Kong . Will return when received. This is false advertising.

I love the softness of this doll. Very well made. Definitely worth the $$. Received product in a timely matter. I was so happy with the quality of this doll that I purchased another for my grand niece. Thank you for creating such a beautiful doll.

I have ordered several dolls and few other items (blankets and stuffed animals) and every single purchase has not disappointed. Each item has been well crafted with amazing materials, colors, and details. I love gift-giving from this site for my friends' children because the items are of great quality, the children and babies love them, and a portion of proceeds is donated to help other children obtain a new "smile".

These are the sweetest dolls. They are soft and teething friendly. I bought this cutie for our 3 month old granddaughter. Just perfect for her.

I placed an order and didn’t receive a confirmation email or any updates about the order. The company were not very helpful at looking into it and I started to log the issue with my bank to get a charge back. My order then eventually appeared three weeks later. The item looks to be good quality and will make a nice gift for a child’s Christmas. Not sure it was worth the hassle though!

Beautiful doll. It is perfect for my 8-month-old for her Christmas present. The doll is great quality and the name personalisation is very well done

Beautiful dolls. I currently have 2. A slight manufacturing issue with the first doll but the customer service I received was great! They responded same day to help with my issue and resolved the problem. Would highly recommend. Cant wait for my baby girl to have them

Customer service resolved my issue

Great communication, I forgot to personalise the doll but they were straight onto it, quick delivery

I placed an order with this company for two books, however, I didn’t receive a confirmation email so on the same day I emailed them to ask why. They responded to say there was no trace of my order and could I contact my bank to obtain a transaction code. This would help them to investigate further. My bank provided me with this code which I duly forwarded to the company immediately. The company did not respond so I contacted them again. This time they requested the name of the person who had placed the order and his/her email address, which I provided. For a second time I didn’t receive a response from them so I was required to follow this up, only to receive a further email asking for the transaction code again. This was sent to them. The current situation is they are claiming the order still can’t be located and have now said nothing further can be done. I’ve checked with my bank and the money has been credited to this company. No refund has been given, therefore, the bank is going to have to raise a dispute to recover my money. I am very disappointed with the customer service I have received from this company to date. I would not recommend using them after my recent experience.

Lovely soft doll,
My 6 month granddaughter will love it Christmas Day, ordering was nice and easy. Delivered quicker than I expected.

So first impressions as my expensive 'story doll' book arrived from Hong Kong.  The outer packaging looked like a Shein/Temu package (just roughly packed with no effort to make it look presentable).  Now for the price I'd have expected it wrapped with dignity.

When opening,  the book was then surrounded by further plastic packaging.  When I finally got into the book I was again disappointed to see a squashed up story book in a squashed up further plastic holder, which once you take the book out of, impossible to fit in again.

I think this company deletes all the 4 and below ratings as they are all 5 star ratings for this item.  I have come across this before.  I will be interested to know if they take this review down.

I had ours personalised and I honestly wish I hadn't, the stitching is glittery and cheap looking.

Please save yourself money and shop elsewhere.

A Berry Special Day - Personalized Soft Book

Update - tracking info arrived after I'd actually received it

Further update - after Leyadoll asked me to reach out to them with my order number etc. I did this and after email after email no solution reached. Total stress and anxiety. So my score remains the same.

Further update - matter resolved, thank you

Fantastic doll beautifully made, fabulous service and delivery!! My 11 month old granddaughter will love it(them now got the book.) would and will recommend to everyone. Thank you!