I ordered a month ago and still havenât received any order but had to pay upfront. Sent several emails but no response. Donât order here!! Worst shop experience ever and seems to commit fraud reading... ãã£ãšèŠã
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Niks kopen!!!!! Stelletje oplichters zijn het . Heb ze nog enkele mailtjes gestuurd met het verzoek mijn bestelling alsnog toe te zenden, maar helaas.
Still waiting for the earrings I bought in November or the refund I requested. Unfortunately zero response via E-mail or Instagram. And the two mails that were send to me - already months ago - did no... ãã£ãšèŠã
I ordered in january and never got my order sent,( its been half year since that). I wrote to them via mail atleast 6 times without direct answer. Wrote directrly to their website via reviews and also... ãã£ãšèŠã
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Jewelry for those who don't watch and wish
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- lillysamsterdam.com
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It's not good quality at all ...
2023幎4æ10æ¥
Lillys Amsterdam ããã®åç
Hi Anne-Sophie,
Thank you for leaving us a review and we are sorry to know that you receive an
dissatisfying jewelry. This might be a production issue.
I would like to check this and ask for more information. I have sent you an email to reach out to you and provide you with a fast solution to this. I'll keep an eye on your response.
Have a lovely day! - Team Lillys
The delivery never arrived
Update: in the meantime Lillys reached out to me and offered to reship. Communication was friedly, easy and helpful. My order arrived now and I am happy with the products. While to experience was tainted overall, the team at Lillys did their best to help, which is appreciated!
++++
The delivery never arrived. I am very disappointed. Lillys Amsterdam chose GLS for delivery and GLS does not offer help with finding the package, Lillys Amsterdam never contacted me (in case the delivery was returned to sender?).
2023幎4æ4æ¥
Lillys Amsterdam ããã®åç
Hi Sophie,
Thank you for reaching out and so sorry to know that you haven't received your parcel.
This is a courier issue and you have should have received the order within 3-5 days.
I have sent you an email to have this resolved as soon as possible. Please check it for us and we will wait for your response.
Have a lovely day!
- Team Lillys
Damaged ring, offered a replacement ring
I had trouble with my order as one of the rings had been delivered damaged. I emailed Lillys Amsterdam customer service explaining the situation. Junaise was quick with a response understanding what had happened and offered me a replacement ring.
Customer service was so great and there was no hassle throughout the whole process. Will definitely buy from them again!
2023幎4æ15æ¥
èªçºçãªã¬ãã¥ãŒ
Lillys Amsterdam ããã®åç
Hi Layla,
Thanks so much for sharing your experience with us and letting us know that Junaise was able to help you with your defective jewelry.
Just send us an email through info@lillysamsterdam.com if you need anything else. Have a lovely day!
- Team Lillys
Discoloration
They are so kind i had a problem , so I sent an email they answered so fast and we solved the problem thank for all you !
2023幎4æ10æ¥
èªçºçãªã¬ãã¥ãŒ
Lillys Amsterdam ããã®åç
Hi Sara,
Thanks so much for sharing your experience with us. We are pleased to know we are able to help you with your concern.
Just send us an email through info@lillysamsterdam.com if you need anything else. Have a lovely day!
- Team Lillys
Amazing ð€
The jewels are amazing!
The ring I received is so stylish and good quality, totally obsessed ð€
2023幎4æ6æ¥
èªçºçãªã¬ãã¥ãŒ
Lillys Amsterdam ããã®åç
Thanks so much for sharing your experience with us, Chiara.
Just send us an email through info@lillysamsterdam.com if you need anything else. Have a lovely day!
- Team Lillys
Great customer service
Great customer service. My package got lost during transport and I emailed customer service. I got an answer a few hours after I sent it and they sent me a new package asap. Received it within the times for Canadian shipping. Packaged beautifully, the earrings are beautiful.
2023幎3æ13æ¥
èªçºçãªã¬ãã¥ãŒ
Lillys Amsterdam ããã®åç
Hi Joanie,
Thanks so much for sharing your experience with us. We are pleased to know that you have received your replacement jewelries from us. :)
Just send us an email through info@lillysamsterdam.com if you need anything else. Have a lovely day!
- Team Lillys
Happy with my purchase
I am very happy with my purchase. The product arrived very well packaged and the bracelet corresponds perfectly to my expectations!
2023幎3æ22æ¥
èªçºçãªã¬ãã¥ãŒ
Lillys Amsterdam ããã®åç
Hi Sophie!
Thank you so much for your review and we are happy to know that you love your order and our service. :)
We will share this with the store team to let them know to keep up the amazing work. Have a lovely day!
- Team Lillys
Great service
Great service! Incredibly fast shipping and I love my new earrings! Thank you! I will order again!
2023幎3æ12æ¥
Lillys Amsterdam ããã®åç
Hi Katrin,
Thanks so much for sharing your experience with us and we appreciate your time for leaving us a recommendation.
Just send us an email through info@lillysamsterdam.com if you need anything else. Have a lovely day!
- Team Lillys
Megaaaa schöne Ohrringe
Megaaaa schöne Ohrringe! Ich liebe sie. Sie sind sehr leicht und angenehm zu tragen selbst Nachts.
2023幎3æ15æ¥
Lillys Amsterdam ããã®åç
Hi Patrizia!
Thanks so much for sharing your experience with us and we are incredibly grateful that you took the time out to leave us a 5-Star review.
Just send us an email through info@lillysamsterdam.com if you need anything else. Have a lovely day!
- Team Lillys
Wat een mooie sieraden âŠ
Wat een mooie sieraden âŠ. All meerdere malen gekocht en bevalt super bij elk kledingstuk wat wils⊠ook al wat cadeautjes gegeven! Leuke verpakking en goede snelle verzending
2023幎3æ15æ¥
èªçºçãªã¬ãã¥ãŒ
Lillys Amsterdam ããã®åç
Hi Cilia,
Thanks so much for sharing your experience with us and taking your time to leave a recommendation. We are pleased to know that you loved our jewelries too!
Just send us an email through info@lillysamsterdam.com if you need anything else. Have a lovely day!
- Team Lillys
Very happy with my purchase
Very happy with my purchase. the earrings are very beautiful and of good quality. order delivered quickly. thank you !
2023幎3æ10æ¥
Lillys Amsterdam ããã®åç
Hi Victoria,
Thank you so much for your 5-star review! We are very grateful and we will share this with the store team to let them know to keep up the amazing work. Have a lovely day!
- Team Lillys
Lillys Amsterdam ããã®åç
Hi Danielle,
Thanks so much for taking your time and sharing your experience with us! We really appreciate it. :)
Just send us an email through info@lillysamsterdam.com if you need anything else. Have a lovely day!
- Team Lillys
Love it!
Mooie oorbellen en ringen gekocht! Snelle levering en enorm tevreden met de kwaliteit!
2023幎3æ8æ¥
èªçºçãªã¬ãã¥ãŒ
Lillys Amsterdam ããã®åç
Thanks for dropping by and leaving us a review, Soraya!
We are so grateful. Please send us an email through info@lillysamsterdam.com if you need help. Have a lovely day!
- Team Lillys
Lillys Amsterdam ããã®åç
We really appreciate you taking the time to share your shopping experience with us, Jasmin. We look forward to your next purchase. Have a lovely day!
- Team Lillys
I love Lillys Amsterdam
I love Lillys Amsterdam, the quality of the jewelery is fantastic as well as the design.
Customer service is good.
2023幎3æ10æ¥
èªçºçãªã¬ãã¥ãŒ
Lillys Amsterdam ããã®åç
Hi Fatima,
Thank you so much for your feedback! We are pleased to know that you are happy with your purchase and our customer service assistance. :)
Please send us an email anytime if you need help from us. Have a lovely day!
- Team Lillys
Ordered the Ruby hoops with noâŠ
Ordered the Ruby hoops with no expectations and I actually love them!! I will not taking these off anymore. Thanks!
2023幎3æ6æ¥
èªçºçãªã¬ãã¥ãŒ
Lillys Amsterdam ããã®åç
Hi Caitlin,
Thank you so much for your feedback! We are happy to know that you loved our Ruby Hoops.
We appreciate your time to leave us a review here.
Just send us an email through info@lillysamsterdam.com if you need help. Have a lovely day!
- Team Lillys
Twist earring
I recently ordered the twist earring and it looks so nice! Exactly as advertised on the website
2023幎3æ1æ¥
èªçºçãªã¬ãã¥ãŒ
Lillys Amsterdam ããã®åç
Hi Sara,
We are incredibly grateful that you took the time out to leave us a 5-Star review. Please send us an email through info@lillysamsterdam.com if you need help. Have a lovely day!
- Team Lillys
Twee maanden geleden de snake earcufâŠ
Twee maanden geleden de snake earcuf gekocht en nog steeds super blij mee! Naast dat het binnen 1 dag geleverd was, draag ik de earcuf elke dag en is de kleur van het goud nogsteeds top. Ik krijg mega veel complimenten erover dus ik ga binnenkort zeker nog meer bestellen!
2023幎3æ9æ¥
èªçºçãªã¬ãã¥ãŒ
Lillys Amsterdam ããã®åç
Hi Caitlin,
We are happy to know that you loved our snake cuff that you have purchased months ago. â€ïžâð¥
We look forward to your next purchase with us. Please send us an email through info@lillysamsterdam.com if you need help. Have a lovely day!
- Team Lillys
Heel blij met wat ik ontvangen heb
Heel blij met wat ik ontvangen heb
Ik ga hier zeker nog een keer bestellen
2023幎2æ23æ¥
èªçºçãªã¬ãã¥ãŒ
Lillys Amsterdam ããã®åç
Hello Toetie!
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! Have a lovely day!
- Team Lillys
Groots in eenvoud
Prachtige sfeervolle site die mij uitnodigt om verder te shoppen ð
2023幎3æ9æ¥
èªçºçãªã¬ãã¥ãŒ
Lillys Amsterdam ããã®åç
Hello Corona,
Thank you so much for taking the time to leave us a review. We really appreciate it.
Just send us an email through info@lillysamsterdam.com if you need any assistance. Have a lovely day!
- Team Lillys
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