I ordered a month ago and still havenât received any order but had to pay upfront. Sent several emails but no response. Donât order here!! Worst shop experience ever and seems to commit fraud reading... ãã£ãšèŠã
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Niks kopen!!!!! Stelletje oplichters zijn het . Heb ze nog enkele mailtjes gestuurd met het verzoek mijn bestelling alsnog toe te zenden, maar helaas.
Still waiting for the earrings I bought in November or the refund I requested. Unfortunately zero response via E-mail or Instagram. And the two mails that were send to me - already months ago - did no... ãã£ãšèŠã
I ordered in january and never got my order sent,( its been half year since that). I wrote to them via mail atleast 6 times without direct answer. Wrote directrly to their website via reviews and also... ãã£ãšèŠã
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Jewelry for those who don't watch and wish
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- info@lillysamsterdam.com
- lillysamsterdam.com
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mama en vriendin blij!
Had hier een aantal maanden terug en ring gekocht voor mn vriendin en afgelopen week een ketting voor mn moeder. Beide zijn ze mega tevreden en de levering verliep vlekkeloos. Dankjewel!
2023幎3æ3æ¥
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Lillys Amsterdam ããã®åç
Hello Enzo,
Thanks so much for sharing your purchasing experience with us.
We are happy to know that your mother and friend loved your gifts. I will pass this feedback to our store team too!
Just send us an email through info@lillysamsterdam.com if you need anything else. Have a lovely day!
- Team Lillys
Lillys Amsterdam ããã®åç
Hi Patricia,
Thanks so much for sharing your experience with us and we are pleased to know that you loved our ring and delivery experience.
Just send us an email through info@lillysamsterdam.com if you need anything else. Have a lovely day!
- Team Lillys
Great product,great customer service â€ïž
2023幎3æ4æ¥
èªçºçãªã¬ãã¥ãŒ
Lillys Amsterdam ããã®åç
Hi Linn,
Thank you so much for taking the time to leave an excellent rating. We really appreciate it.
Please send us an email through info@lillysamsterdam.com if you need help. Have a lovely day!
- Team Lillys
Tiny and bad quality
2023幎2æ2æ¥
Lillys Amsterdam ããã®åç
Hi Carola,
Thank you for leaving us a review and we are sorry to know that you receive an
dissatisfying. This might be a production issue.
I would like to check this and ask for more information. I have sent you an email to reach out to you and provide you with a fast solution to this. I'll keep an eye on your response.
Have a lovely day! - Team Lillys
Bonne qualité je recommande
2023幎2æ1æ¥
Lillys Amsterdam ããã®åç
Hi Maurice!
Thanks so much for sharing your experience with us. We really appreciate it.
Just send us an email through info@lillysamsterdam.com if you need anything else. Have a lovely day!
- Team Lillys
I orderd New earings from this site
I ordered New earings from this site. I thougt, oh cool from Amsterdam. But my jewelery comes directly from China. ð with a shipment 3weeks or so
Next time i will order from aliexpress and Pay 2 euro's instead of 30euros with the same quality. And it could even be the same companyð
2023幎1æ26æ¥
Lillys Amsterdam ããã®åç
Hi Hanne,
Thank you for dropping by and leaving us a review.
I would like to shed a light for the shipping timeframe. The shipping timeframe is indeed 1-2 days, however, when certain items become out of stock from our Dutch warehouse, the shipping timeframe will change to 5-20 days because it will be processed from our main warehouse.
We have been transparent with the real shipping timeframe at the end of checkout. If it does not change to 5-20 days on the checkout page and still shows 1-2 days, then our Dutch warehouse have the items in stock and will process the order.
For a detailed explaination for our new skool way, here is the link: https://lillysamsterdam.com/pages/how-it-works
I can assure you that we are not working with AliExpress in any form or way.
If there is any problem with your product whatsoever, please contact us through info@lillysamsterdam.com and our team will have a look at it.
Have a lovely day!
- Team Lillys
Great experience
Great experience with the customer service, they replied very quickly and with kindness.
I love the earrings that I bought. Can only recommend
2023幎1æ25æ¥
èªçºçãªã¬ãã¥ãŒ
Lillys Amsterdam ããã®åç
Thanks so much for sharing your experience with us and giving us a recommendation, Melanie!
Just send us an email through info@lillysamsterdam.com if you need anything else. Have a lovely day!
- Team Lillys
Beautiful design of jelwery
Beautiful design of jelwery, good quality, very fast delivery speed, extremely satisfied.
2023幎1æ19æ¥
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Veilig verpakt
De levering was volgens geplande datum, veilig verpakt en verrassend mooi
2023幎1æ12æ¥
Lillys Amsterdam ããã®åç
Hello Greet!
Thanks so much for sharing your experience with us and taking your time to leave us a recommendation.
Just send us an email through info@lillysamsterdam.com if you need anything else. Have a lovely day!
- Team Lillys
mooie kwalitatieve juweeltjes
2023幎1æ17æ¥
Lillys Amsterdam ããã®åç
Hello Sofie,
We are incredibly grateful that you took the time out to leave us a 5-Star review. Please send us an email through info@lillysamsterdam.com if you need help. Have a lovely day!
- Team Lillys
Lillys Amsterdam ããã®åç
Thanks so much, Sarah!
We really appreciate you taking the time to share your rating with us.
Just send us an email at info@lillysamsterdam.com if you need anything else. Have a lovely day!
- Team Lillys
Lillys Amsterdam ããã®åç
Hello Katrin,
Thanks so much for sharing your experience with us, we are happy to know that you are happy with our product and service.
Just send us an email at info@lillysamsterdam.com if you need anything else. Have a lovely day!
- Team Lillys
Lillys Amsterdam ããã®åç
Hello Stephanie,
Thank you for sharing your shopping experience with us.
We will share this with the store team to let them know to keep up the amazing work.
We look forward to your next purchase. Have a lovely day!
- Team Lillys
Good quality and price
The delivery was fast. I like the design, material and reasonable price.
2022幎12æ29æ¥
Lillys Amsterdam ããã®åç
Hello Mine,
Thank you so much for taking the time to leave us a 5 Star Rating.
We really appreciate it. Just send us an email at info@lillysamsterdam.com if you need help. Have a lovely day!
- Team Lillys
Zeer snelle leveringðð»
2022幎12æ18æ¥
Lillys Amsterdam ããã®åç
Thank you for your review, Gabry. We are pleased to know that you are happy with our speedy delivery!
Please send us an email anytime if you have issues with your order. We will be happy to help!
Have a lovely day!
- Team Lillys
Schnelle Lieferung und Top Ware!
2022幎12æ20æ¥
Lillys Amsterdam ããã®åç
Thanks so much for sharing your experience with us. Just send us an email at info@lillysamsterdam.com if you need anything else. Have a lovely day!
- Team Lillys
Zeer slechte service en product van slechte kwaliteit
Ik geloof dat de reviews hier niet kloppen want mijn producten waren scheef en krom, slechte kwaliteit. Contact opgenomen en ze hadden me beloofd om een nieuwe set toe te sturen maar hier wacht ik al maanden op, heb ook niks meer gehoord van ze. Ze reageren ineens niet meer op de mail. Zeer slechte service en een zeer slecht product.
2022幎12æ15æ¥
Lillys Amsterdam ããã®åç
Hi Janneke,
Thank you for leaving a review with us. We already have spoken through email and we are waiting for your response to assist you with the replacement that you already have requested. However, we haven't received a response yet
I'll keep an eye on your response. Have a lovely day!
- Team Lillys
Ich habe zuerst eine Bewertung mitâŠ
Ich habe zuerst eine Bewertung mit einem Stern gegeben, nachdem ein Ohrring gleich beim ersten öffnen kaputt geworden ist. Nachdem ich meine Bewertung hier hinterlassen habe, hat mich der Kundenservice kontaktiert und mir angeboten, mir die Ohrringe nochmal zu senden mit 10% Preisnachlass. Nachdem die Ohrringe jetzt bei mir angekommen sind, gibt es von mir 4 Sterne fÌr den tollen Kundenservice.
2022幎11æ27æ¥
èªçºçãªã¬ãã¥ãŒ
Lillys Amsterdam ããã®åç
Hello Sarah!
We are grateful that you took the time to leave us a review. Your feedback helps us to improve service for everyone.
If you need anything help, please let us know via info@lillyamsterdam.com. Have a lovely day!
- Team Lillys
Leuke oorbellen maar zijn (ook) gewoonâŠ
Leuke oorbellen maar zijn (ook) gewoon te koop op Ali Express.
2022幎12æ14æ¥
Lillys Amsterdam ããã®åç
Hi Loes,
Thank you for leaving a review. We have reached out to you to find out if you have an existing order with us, however, we haven't heard anything from you.
Also, I can assure you that we are not working with AliExpress in any form or way. We work with a factory specialized in 925 Sterling silver and zirconia stones. You can see for yourself by experiencing the quality of our product.
I hope this clarifies everything. Have a lovely day!
- Team Lillys
Perfect âš
Perfect ! Shipping was super fast and the delivery very secure ; it was my second time buying and the jewellery is beautiful!
2022幎12æ8æ¥
Lillys Amsterdam ããã®åç
Hi Leslie,
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! Have a lovely day!
- Team Lillys
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