Quick response from this drainage company. Team was sent out the next morning to assess/diagnose the drainage issue. Following morning another team came to resolve the drain blockage. Work was carri... もっと見る
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James ended up coming early which was great as he called to say he on way …. He was so nice polite efficient and obviously knew what he was doing … in the process he ended up clearing a blockage furth... もっと見る
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The representative was very professional and knew exactly how to resolve the block in the drain. Explained what and why the blockage was happening and what the long term solution was to fix it. Very... もっと見る
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Kitchen sink was blocked, called Local Services Drainage Corby Area, 2 engineers came out wanted £149.00 just to put the camera up drain see what was problem, reluctantly flushed out drain couldn’... もっと見る
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企業情報
当該企業による記述
Local Services Drainage is a professional UK drainage company specialising in domestic and commercial drainage solutions, including blocked drains, CCTV surveys, drain repairs, relining, and emergency call-outs. We are committed to providing a clear, honest, and transparent service from first contact through to completion. Every job is assessed carefully, customers are informed of findings and options, and all costs are explained before work proceeds. Where issues cannot be resolved or works cannot go ahead, we aim to act fairly and responsibly. Drainage problems are often urgent and stressful, which is why we focus on prompt attendance, professional conduct, and clear communication, even in complex or time-critical situations. Our engineers use specialist equipment and proven methods to deliver long-term solutions, not short-term fixes. Customer feedback is taken seriously and used to improve our service. We welcome reviews-positive or negative—as part of our commitment to accountability, continuous improvement, and maintaining high standards of customer care. We operate as a regional drainage service provider. Engineers attend from available locations and are dispatched based on availability and urgency.
連絡先
Discovery Court, 551 Wallisdown Road , BH12 5AG, Poole, 英国
- 0333 772 4207
- Hi@localservicesdrainage.co.uk
- localservicesdrainage.co.uk
4.1
ほぼ満足
222件のレビュー
最近のレビュー依頼の記録はありません
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Gert came out to unblock drains
Gert came out, unblocked my drains. Very satisfied with his work and service
2025年4月22日
自発的なレビュー
Local Services Drainage からの回答
Thank you for your kind feedback.
Very disappointed with the service.
The technician didn’t show up at the agreed time and rescheduled for the "morning," which turned out to be 1 PM. After the visit, the pipe he worked on started leaking so badly that we can’t use the kitchen tap at all. He promised to come back on Monday but never showed up and is now ignoring our calls. I paid £90 expecting quality work — not more problems and constant chasing. Would not recommend.
2025年4月22日
自発的なレビュー
Local Services Drainage からの回答
Thank you for your feedback. We’re sorry to hear that you were disappointed with your experience, but we would like to offer some clarification.
Our engineer attended to carry out drainage works, specifically to clear a blockage as requested. This was completed during the visit. Following the visit, the customer raised concerns regarding a leak under the kitchen sink. Upon inspection, it was explained that this was a separate plumbing issue unrelated to the drainage clearance, and that a qualified plumber would be required to resolve it.
While we always aim to be as helpful as possible, we are a specialist drainage company and not equipped to carry out general plumbing repairs. This was communicated to the customer at the time.
We do apologise for any inconvenience caused by the delay in our technician’s arrival. While our schedule can sometimes shift due to the unpredictable nature of drainage work, we understand the importance of punctuality and are always working to improve this aspect of our service.
We’re sorry to hear that this has led to dissatisfaction and appreciate the opportunity to clarify the situation. If you have any further concerns or require documentation from our visit, please don’t hesitate to contact our office directly.
Local Services Drainage からの回答
Thank you for your kind feedback.
Joel sorted a blocked gully from…
Joel sorted a blocked gully from kitchen to mains. Took half an hour to sort. Recommend the service.
2025年4月16日
自発的なレビュー
Local Services Drainage からの回答
Thank you for your kind feedback.
Local Services Drainage からの回答
Thank you for your kind feedback.
The service we received was fantastic…
The service we received was fantastic they came within 24hours to unblock our drain. They knew exactly what was needed and potential work that might be needed in the future.
2025年4月11日
自発的なレビュー
Local Services Drainage からの回答
Thank you for your kind feedback.
Overpriced poor quality work
My 90 year old mum had blocked drain and I called this company to do the work. I couldn’t be there to supervise as I usually do as live some way from my mum. I was delighted that they could come on a Saturday at no extra cost. However was shocked to receive a bill for £596 and to learn from my mum that 2 people came used 2 sets of same equipment and then they spent some time sitting in their van. Even more shocked when the drain continued to leak and I called another company that I had used in past who informed me that the drain was only partially cleared and that the source of the problem had not been unblocked.
I also felt pressured into accepting an extortionate quote of over £3000 to put in a drain liner. They did agree to bring this price down but had I accepted it they still would not have dealt with a leaking pipe as they hadn’t looked! So my poor mum paid for 2 men with 2 sets of equipment for 1 hours work which it took one man less than 1/2 hour to do properly. The message sent showing videos of work were extremely poor quality so no way I could see if done what they said. I have sent 3 emails regarding this to customer services and have had no acknowledgment. Prices online look reasonable but they make there money by using double the equipment, manpower and time needed to do the job. Avoid at all cost!
2025年3月15日
自発的なレビュー
Local Services Drainage からの回答
Dear Jane,
Thank you for taking the time to leave your feedback. We’re genuinely sorry to hear that you’re unhappy with your experience and we’d like to address the points raised.
Firstly, we want to reassure you that all fees were clearly explained prior to our visit over the phone, as is standard practice for all our bookings. We pride ourselves on being transparent with our pricing and ensuring customers are fully informed before any work begins.
In this case, the visit was attended by two engineers due to the complexity of the reported issue and to ensure the job could be completed efficiently and safely. The equipment used was necessary for the work required, and our engineers carried out the service to the best of their professional judgment.
We are sorry to hear that you later experienced a recurring issue and chose to use another provider. Drainage problems can sometimes be more extensive than initially visible, and while we provided a quote for further repair work, there was no obligation to proceed. We’re also disappointed to hear you felt pressured — that is never our intention, and we take that feedback seriously.
Regarding your attempts to contact us: we sincerely apologise if your emails were not acknowledged in a timely manner. This is not reflective of our usual standards, and we’d like to investigate this further. Please feel free to reach out again or call us directly, and we will ensure your concerns are dealt with promptly.
We’re committed to resolving any genuine misunderstandings and maintaining a high standard of service for all our customers — including elderly or vulnerable individuals, who we treat with the utmost care and respect.
Kind regards,
Local Services Drainage
hi@localservicesdrainage.co.uk
0800 246 5188
Had a badly blocked toilet
Had a badly blocked toilet, same day service given after trying numerous companies. Fixed the problem, friendly team, well priced. Happy customer
2025年4月2日
自発的なレビュー
Local Services Drainage からの回答
Thank you for your kind feedback!
Local Services Drainage からの回答
Thank you for your kind feedback!
Absolutely fantastic services
Absolutely fantastic services , would happily recommend to anyone who’s needing work done lovely customer service will happily call again
2025年4月2日
自発的なレビュー
Local Services Drainage からの回答
Thank you for your kind feedback!
“Mark was absolutely brilliant from…
“Mark was absolutely brilliant from start to finish. Couldn’t ask for better or more from a person and a company”
2025年4月3日
自発的なレビュー
Local Services Drainage からの回答
Thank you for your kind feedback!
Fast and great rates I would definitely…
Fast and great rates I would definitely use again. Thanks guys.
2025年4月3日
自発的なレビュー
Local Services Drainage からの回答
Thank you for your kind feedback!
had some issues with my drains
had some issues with my drains ,called up and withiin a couple of hours they had arrived assessed and cleared the blockage with minimum fuss, price quoted was fair and i was very happy from start to finish. would highly recommend
2025年4月1日
自発的なレビュー
Local Services Drainage からの回答
Thank you for your kind feedback!
Rory was amazing
Rory was amazing! He did everything necessary and more to clear my drains. Couldn’t recommend enough.
2025年3月28日
自発的なレビュー
Local Services Drainage からの回答
Thank you for your kind feedback!
I had a major blockage in the outdoor sewage pipe
I had a major blockage in the outdoor sewage pipe - my engineer arrived within the hour - and got it sorted.
excellent service, very friendly staff and they go beyond the call of duty to make sure everything is sorted to your satisfaction. Brilliant service and I would not hesitate to recommend them
2025年4月2日
自発的なレビュー
Local Services Drainage からの回答
Thank you for your kind feedback!
100% recommend
Amazing team, great service
Jack was on time he went through the method in a way I understood.
I was very happy with the work ethic and I recommend and I certainly will use again when necessary.
2025年4月2日
自発的なレビュー
Local Services Drainage からの回答
Thank you for your kind feedback!
After having a worry with something…
After having a worry with something going on with my drainage and Google not answering my query. I googled a local drainage company for some help. These guys were just amazing, helped me from the get go and got the problem sorted quickly and reliably. Have recommended to friends, family and neighbours!
2025年4月1日
自発的なレビュー
Local Services Drainage からの回答
Thank you for your kind feedback!
Good service and price 😊
Customer service and engineer polite and know their jobs. Good price and turned up on time. 😊
2025年3月20日
自発的なレビュー
Local Services Drainage からの回答
Thank you for your kind feedback!
Very professional and amazing service…
Very professional and amazing service also extremely reliable
2025年4月2日
自発的なレビュー
Local Services Drainage からの回答
Thank you for your kind feedback!
They guys came really quickly and were…
They guys came really quickly and were a great help. Job done with in an hour. They have come to my rescue twice now and I know I will be calling them if anything ever happens again. Thanks guys.
2025年4月2日
自発的なレビュー
Local Services Drainage からの回答
Thank you for your kind feedback!
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