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Locauto Group - Bergamo Aeroporto レビュー 

8,474
TrustScore 5段階評価の4.5

4.5

Via Aeroporto, 13, 24050 Bergamo, Bergamo / Lombardia, IT


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Вежливый персонал, быстрое оформление. Арендовали Škoda Fabia на 7 дней, авто новое в хорошем состоянии. Поездку по горной местности автомобиль выдержал без проблем. Страховка «Don't worry» дает возмо... もっと見る

企業が回答しました

5つ星のうち5の評価

La rapidità e la cortesia. Sono arrivato in anticipo rispetto all’apertura quotidiana eppure era già presente l’operatrice che mi ha accolto con cortesia e in pochissimi minuti ho potuto ritirare il... もっと見る

企業が回答しました

5つ星のうち5の評価

Expensive. But comfortable. And no extra papers with travel to Switzerland. Although - I dont understand why swiss vignette (which is valid for whole year) will be scratched off the windshield after... もっと見る

企業が回答しました

5つ星のうち5の評価

A fost o experiență plăcută, mașina bună, noi având asigurare full nu am avut parte de cheltuieli ascunse, accepta card de debit și personalul este foarte cum se cade. O mică problemă a fost ca în... もっと見る

企業が回答しました


企業情報

  1. レンタカー 代理店
  2. バン レンタル代理店

当該企業による記述

Presso l'ufficio Locauto Rent di Bergamo Aeroporto potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0243020415. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio.


連絡先

  • Via Aeroporto, 13, 24050, Bergamo, Bergamo / Lombardia, イタリア

  • +39 0243020415
Promotion box for Locauto Group - Bergamo Aeroporto

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Risparmia fino al 20% per sempre sul noleggio auto e furgoni

4.5

優良

TrustScore 5段階評価の4.5

8474件のレビュー

5つ星
4つ星
3つ星
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顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

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4.5

すべてのレビュー

(8,474)

過去12か月のレビュー数: 60,288

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5つ星のうち5の評価

Super sprawa z wynajęciem auta

Super sprawa z wynajęciem auta , sprawnie szybko , bez żadnych problemów , tak powinno być .

2026年8月21日
Locauto Group - Bergamo Aeroporto ロゴ

Locauto Group - Bergamo Aeroporto からの回答

We appreciate your kind comment, thanks a lot. We are glad that you enjoyed your trip with us. See you soon, Lorenzo

5つ星のうち5の評価

Parfait.

Parfait.
Très belle expérience.
Équipe au top!
Sympathique et très professionnelle.
Je recommande.

2026年8月28日
Locauto Group - Bergamo Aeroporto ロゴ

Locauto Group - Bergamo Aeroporto からの回答

Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra

5つ星のうち2の評価

Very interesting rules

Very interesting rules. I have booked car with automatic transmission but havent got because in this moment I havent back ticket. Its very strange for me.

2026年8月30日
Locauto Group - Bergamo Aeroporto ロゴ

Locauto Group - Bergamo Aeroporto からの回答

Hello Vladislav, thak you for sharing your experience and for bringing this situation to our attention. You can ask refund for the downgrade at the link https://portale.locautorent.com/websitecs/cs-home.aspx. We hope to have the possibility to assist you.
Sara

5つ星のうち3の評価

Diciamo giusta più che fantastica!

Diciamo giusta più che fantastica!! Un’auto Audi A3 prenotata e mi hanno dato una Ford Puma!

2026年8月30日
Locauto Group - Bergamo Aeroporto ロゴ

Locauto Group - Bergamo Aeroporto からの回答

Ciao Marco,grazie per la tua recensione.
Siamo dispiaciuti che la vettura non fosse all'altezza delle tue aspettative.
Ci taniamo a precisare che le prenotazioni si basano su categorie di auto e non è possibile riservare modelli specifici.
Per maggiori informazioni puoi contattare il nostro servizio clienti a questo link:https://portale.locautorent.com/websitecs/cs-home.aspx
Ti aspettiamo al prossimo noleggio per un'esperienza migliore.

Chiara

5つ星のうち5の評価

Szybko

Szybko, sprawnie i tanio.
Jestem mega zadowolony.
Pozdrawiam

2026年8月29日
Locauto Group - Bergamo Aeroporto ロゴ

Locauto Group - Bergamo Aeroporto からの回答

We're happy to hear you had a great time in Italy. See you soon, Ginevra

5つ星のうち5の評価

Excellent service with no hidden charges

Finally, a serious car rental company that doesn’t try to charge you for unnecessary extras.

I rented a Peugeot 3008 SUV-C with my family from Bergamo. We took a road trip through the Dolomites, Venice and Florence, and returned the car in Bologna without any delays or problems.

I highly recommend Locauto without hesitation!

2026年8月30日
Locauto Group - Bergamo Aeroporto ロゴ

Locauto Group - Bergamo Aeroporto からの回答

Hello, so glad you enjoyed the trip with us, Fabio

5つ星のうち5の評価

Excellent rental experience

Excellent rental experience! I really appreciated being able to rent a car using only a debit card, without a credit card or a deposit.
Before making the payment, I had a few questions, so I contacted the company through their online chat. The assistant answered everything clearly and in great detail, which gave me confidence to book the car. I paid for everything online before arriving in Italy, so everything was ready when I arrived.
The location is very convenient, close to the bus stop, and both pick-up and return were quick and easy. I’m very happy with the service and will definitely use this company again.

2026年8月29日
Locauto Group - Bergamo Aeroporto ロゴ

Locauto Group - Bergamo Aeroporto からの回答

Super feedback, thank you very much! See you soon onboard again with us. Fabio

5つ星のうち5の評価

quickly

quickly, conveniently, for a good price

2026年8月24日
Locauto Group - Bergamo Aeroporto ロゴ

Locauto Group - Bergamo Aeroporto からの回答

Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra

5つ星のうち5の評価

The car was clean and well maintained

The car was clean and well maintained. We received the keys quickly and everything went smoothly. This was our second experience renting from this company, and once again everything was excellent! Highly recommended!

2026年8月26日
Locauto Group - Bergamo Aeroporto ロゴ

Locauto Group - Bergamo Aeroporto からの回答

Hello, so glad you enjoyed the trip with us, Fabio

5つ星のうち5の評価

Perfect, recomended

Perfect, check-in/out fast, minim deposit.

2026年8月29日
Locauto Group - Bergamo Aeroporto ロゴ

Locauto Group - Bergamo Aeroporto からの回答

Thanks a lot for your comment! It has been a pleasure to receive you! See you soon, Ginevra

5つ星のうち5の評価

Great.

Everything smooth.

2026年8月29日
Locauto Group - Bergamo Aeroporto ロゴ

Locauto Group - Bergamo Aeroporto からの回答

Thank you for leaving us a positive review! See you soon, Enrico

5つ星のうち5の評価

The car was spotless and perfect we…

The car was spotless and perfect we didnt wait at all at the counter neither to collect car

2026年8月22日
Locauto Group - Bergamo Aeroporto ロゴ

Locauto Group - Bergamo Aeroporto からの回答

Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika

5つ星のうち4の評価

Bergamo real good

Desk booking, car and on site experience all very easy and no waiting. Only reason it loses a star is the pre arrival support is awful. The "go straight to car" app experience simply doesn't work. The phone number has limited hours and the WhatsApp and chat on the website also doesn't get responses. Thankfully everything was fine in the end but the only reason I booked was to use the app. They need to fix it. But as I say, otherwise great experience

2026年8月29日
Locauto Group - Bergamo Aeroporto ロゴ

Locauto Group - Bergamo Aeroporto からの回答

Dear David,thank you for taking the time to leave your review. We are delighted to hear that you enjoyed the car and our desk service without any waiting time!
However, we sincerely apologize for the inconvenience and frustration caused by the malfunction of our Smart Check-in app service, as well as the difficulties you experienced when trying to reach our pre-arrival support via phone, WhatsApp, and chat. We understand how disappointing this must have been, especially since using the app was the main reason for your booking.Please rest assured that we take your comments very seriously. We have shared your feedback directly with our IT and Customer Support teams so they can investigate the app's issues and work on improving the efficiency of our communication channels.

We truly appreciate your constructive feedback and hope to have the opportunity to welcome you back in the future, providing you with the seamless, 5-star experience you deserve!

Elisa

5つ星のうち5の評価

We had a great experience renting a car…

We had a great experience renting a car here. Everything was smooth and easy from start to finish. The car was clean, in great condition, and exactly as expected. The staff was friendly, professional, and helpful throughout the whole process.

We were very satisfied with the service and would definitely recommend this car rental company. Thank you for a great experience!

2026年8月22日
Locauto Group - Bergamo Aeroporto ロゴ

Locauto Group - Bergamo Aeroporto からの回答

Thanks for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon, Matteo

5つ星のうち5の評価

Good

Bonne prestation.
Simple et efficace.

2026年8月29日
Locauto Group - Bergamo Aeroporto ロゴ

Locauto Group - Bergamo Aeroporto からの回答

Hello, so glad you enjoyed the trip with us, Fabio

5つ星のうち5の評価

Szybko i sprawnie

Szybka i bezproblemowa obsługa z transferem na parking i lotnisko.

2026年8月27日
Locauto Group - Bergamo Aeroporto ロゴ

Locauto Group - Bergamo Aeroporto からの回答

Hello, so glad you enjoyed the trip with us, Fabio

5つ星のうち5の評価

All went well

All went well, the car was clean and quite new, staff both at pickup and dropoff communicative and helpful. We could also take it to Switzerland and France (unlike many other cars of rental companies).

2026年8月15日
Locauto Group - Bergamo Aeroporto ロゴ

Locauto Group - Bergamo Aeroporto からの回答

Thank you for taking the time to leave us a positive review. See you soon, Enrico

5つ星のうち5の評価

Friendliness of staff and seamless…

Friendliness of staff and seamless service from start to finish. I have been using Locauto for years and will continue to use them. Highly recommended and the customer service is second to none!.

2026年8月26日
Locauto Group - Bergamo Aeroporto ロゴ

Locauto Group - Bergamo Aeroporto からの回答

Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra

5つ星のうち4の評価

Fantastic service and they don't take a…

Fantastic service and they don't take a HUGE security deposit like most of the other rental companies.

2026年8月28日
Locauto Group - Bergamo Aeroporto ロゴ

Locauto Group - Bergamo Aeroporto からの回答

Dear Adam,thank you for taking the time to write this review.
We are glad that you enjoyed our smooth procedures and we hope to welcome you back for an even better experience next time.
Elisa

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