Wypożyczenie auta odbyło się szybko i bezproblemowo. Zasady były jasne i zrozumiałe. Jedyna uwaga dla osób dokonujących współpracy przez booking.com- nie kupujcie polisy przez booking tylko na m... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Quick and good service very flexible and thinking with the customer. In this case we could pick the car up at Bergamo airport and return it in Siena which was excellent for us. Nice brandnew car and v... もっと見る
企業が回答しました
Bon accueil à la remise de la voiture, au retour un peu suspicieux sur l'état de la voiture mais après avoir vu l'état des lieux de départ, pas de souci. Finalement clôture du dossier sympa.
企業が回答しました
Your team was very accommodating. Especially, when they took time to drop off the vehicle at the hotel in Siena. The only one issue, but we figured it out was returning the car. That was a dau... もっと見る
企業が回答しました
企業情報
当該企業による記述
Presso l'ufficio Locauto Rent di Viale Europa 23 a Siena potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0577288938. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio. Disponibile anche il servizio di noleggio furgoni a breve termine per lavoro e traslochi: un'ampia flotta di veicoli commerciali a tua disposizione.
連絡先
V.le Europa, 23, 53100, Siena, Siena / Toscana, イタリア
- +39 0577288938
Unisciti a MyLocauto Friends
4.7
優良
1011件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Simple and easy car rental
Helpful and courteous staff, high quality car at a great price. Recommend.
2026年10月1日
Locauto Group - Siena DT からの回答
We appreciate your kind comment, thanks a lot. We are glad that you enjoyed your trip with us. See you soon, Lorenzo
Everything as expected.
2026年10月3日
Locauto Group - Siena DT からの回答
We're happy to hear you had a great time in Italy. See you soon, Ginevra
Locauto Group - Siena DT からの回答
We're happy to hear you had a great time in Italy. See you soon, Ginevra
Bon accueil à la remise de la voiture
Bon accueil à la remise de la voiture, au retour un peu suspicieux sur l'état de la voiture mais après avoir vu l'état des lieux de départ, pas de souci. Finalement clôture du dossier sympa.
2026年9月30日
Locauto Group - Siena DT からの回答
Dear Apesteguy,Thank you for sharing your feedback with us! We are glad to hear that you had a warm welcome at pickup and that closing your file was a pleasant experience overall.
We apologize if the return inspection felt a bit over-cautious at first. Thoroughly checking the vehicle against the initial pickup record is our standard procedure to ensure complete fairness and accuracy for both sides. We appreciate your patience during that step and are happy that everything was resolved smoothly.
Thank you again for choosing us, and we hope to welcome you back on your next trip!
Chiara
Locauto Group - Siena DT からの回答
Grazie! Faremo di tutto per rimanere la tua prima scelta. Al prossimo noleggio, Davide
Locauto Group - Siena DT からの回答
Thank you for taking the time to leave us a positive review. See you soon, Enrico
The vehicle was clean and ready upon…
The vehicle was clean and ready upon our arrival and paperwork quick and efficient
2026年9月20日
Locauto Group - Siena DT からの回答
Thank you for taking the time to leave us a positive review. See you soon, Enrico
Fast and courteous service
Everyone was cordial during pick up and drop off. It was easy and fast.
Thank you for a job well done
2026年9月25日
Locauto Group - Siena DT からの回答
Thank you so much for your positive feedback and for taking the time to post this review. Gaia
Personale super gentile
Personale super gentile, attento e propositivo. Davvero ocnsigliato.
2026年8月30日
Locauto Group - Siena DT からの回答
Grazie, facciamo del nostro meglio per offrirvi ogni giorno un servizio sicuro, rapido e impeccabile. Al prossimo noleggio, Gaia
Locauto Group - Siena DT からの回答
Grazie, ci portiamo a casa i tuoi complimenti! Al prossimo noleggio, Antonella
Everything was fantastic
Everything was fantastic. Very friendly staff with fast pickup and return.
2026年9月18日
Locauto Group - Siena DT からの回答
Thank you for your feedback! Fausto
The service was quick and hassle-free
The service was quick and hassle-free. We took the vehicle with comprehensive insurance.
2026年9月10日
Locauto Group - Siena DT からの回答
Hey, thank you so much for your kind words. we hope to see you soon! Erika
The back door sensor light was not…
The back door sensor light was not working and constantly bipping for the entire journey
2026年9月17日
Locauto Group - Siena DT からの回答
Dear Christopher,thank you for your review.
We are deeply sorry for the issues you experienced during your trip.
We have taken your comments to heart to improve our vehicle inspection procedures, and we hope to welcome you back for a much better experience next time!
Chiara
Everything all great, except…
Everything all great and we thank Locauto for that. But to ensure a fantastic experience, the company should explain how ZTL zones work with Waze (it simply does not work properly in these areas and you might take a long time to arrive at destination). It happened to us in downtown Florence. And another thing we did not know is that auto service at gas stations require a credit card pin to work. I do have a PIN for my credit card. The result is that I could not fuel the car and had to pay the extra fee to the car rental company afterwards. Besides these things, car was clean and new, worked pretty well. Maybe these instructions should be given to the client at pickup point.
2026年9月8日
Locauto Group - Siena DT からの回答
Dear Luigi,Thank you so much for taking the time to share your feedback! We are thrilled to hear that you were pleased with the clean, new vehicle and that overall you had a great experience with Locauto.
We are truly sorry for the issues you encountered regarding the ZTL (Limited Traffic Zones) navigation and the fuel station payment process.
We take your suggestions very seriously and will use your notes to improve the information and tips we provide to our guests at the pickup counter.
Thank you once again for your constructive advice, and we look forward to welcoming you back for another fantastic journey in the future!
Elisa
Quick and good service very flexible…
Quick and good service very flexible and thinking with the customer. In this case we could pick the car up at Bergamo airport and return it in Siena which was excellent for us. Nice brandnew car and very friendly staff. Locauto is very easy to work with, I recommend them, for me the best carrent company in Italy.
2026年9月7日
Locauto Group - Siena DT からの回答
Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra
Wypożyczenie auta odbyło się szybko i…
Wypożyczenie auta odbyło się szybko i bezproblemowo.
Zasady były jasne i zrozumiałe.
Jedyna uwaga dla osób dokonujących współpracy przez booking.com- nie kupujcie polisy przez booking tylko na miejscu u operatora, jeśli chcecie mieć 100% polisę.
2026年9月5日
Locauto Group - Siena DT からの回答
Thank you for your feedback! Fausto
Locauto Group - Siena DT からの回答
Thanks for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon, Matteo
Locauto Group - Siena DT からの回答
Thanks a lot for your comment! It has been a pleasure to receive you! See you soon, Ginevra
Locauto Group - Siena DT からの回答
Super feedback, thank you very much! See you soon onboard again with us. Fabio
Excellent experience all round
Excellent customer service, very straightforward process and very accommodating for last minute requests. Highly recommend!
2026年9月2日
Locauto Group - Siena DT からの回答
Thank you for leaving us a positive review! See you soon, Enrico
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