Wypożyczenie auta odbyło się szybko i bezproblemowo. Zasady były jasne i zrozumiałe. Jedyna uwaga dla osób dokonujących współpracy przez booking.com- nie kupujcie polisy przez booking tylko na m... もっと見る
企業が回答しました
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Quick and good service very flexible and thinking with the customer. In this case we could pick the car up at Bergamo airport and return it in Siena which was excellent for us. Nice brandnew car and v... もっと見る
企業が回答しました
Bon accueil à la remise de la voiture, au retour un peu suspicieux sur l'état de la voiture mais après avoir vu l'état des lieux de départ, pas de souci. Finalement clôture du dossier sympa.
企業が回答しました
Your team was very accommodating. Especially, when they took time to drop off the vehicle at the hotel in Siena. The only one issue, but we figured it out was returning the car. That was a dau... もっと見る
企業が回答しました
企業情報
当該企業による記述
Presso l'ufficio Locauto Rent di Viale Europa 23 a Siena potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0577288938. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio. Disponibile anche il servizio di noleggio furgoni a breve termine per lavoro e traslochi: un'ampia flotta di veicoli commerciali a tua disposizione.
連絡先
V.le Europa, 23, 53100, Siena, Siena / Toscana, イタリア
- +39 0577288938
Unisciti a MyLocauto Friends
4.7
優良
1011件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I'VE GOT A CAR THAT WAS RENTED BY OTHER…
I'VE GOT A CAR THAT WAS RENTED BY OTHER PEOPLE BEFORE ME AND WITHOUT CHECKING IT DAMAGES, IT WAS GIVE IT TO ME,
WITH DAMAGES AND NO PETROL.
WHEN I RETURNED IT I WAS CHARGED FOR DAMAGES AND PETROL THAT I WAS NOT DONE BY ME.
2026年8月25日
Locauto Group - Siena DT からの回答
Dear Jose,Thank you for sharing your feedback. We are sincerely sorry to hear that your rental experience was ruined at the end by the damage and fuel charges.
We would like to clarify our procedures to ensure maximum transparency. Every vehicle is thoroughly checked upon return before being handed over to the next customer. Furthermore, we always offer a joint vehicle inspection (check-out) before you leave the parking lot. This allows the driver to verify the fuel level and check for any discrepancies between our official damage report and the actual condition of the car, so we can update the rental agreement immediately.
If you have any doubts about the final bill, we invite you to contact our Customer Service team (https://portale.locautorent.com/websitecs/cs-home.aspx). They will be able to provide you with all the necessary documentation and information regarding your specific case.
We truly hope to have another opportunity in the future to provide you with a much better experience and regain your trust.
Elisa
Personale come sempre molto gentile e…
Personale come sempre molto gentile e disponibile, nuovissima macchina come prenotata.
2026年8月29日
Locauto Group - Siena DT からの回答
Grazie! Se tu sei felice, figurati noi! Grazie per aver speso del tempo per questa recensione. A presto, Lorenzo
Locauto Group - Siena DT からの回答
Thanks a lot for your comment! It has been a pleasure to receive you! See you soon, Ginevra
Locauto Group - Siena DT からの回答
Grazie per la bellissima recensione, siamo davvero felici di leggere le tue parole! Il nostro team è entusiasta. Non vediamo l'ora di rivederti, Davide
Cortesia e Competenza
Sono cliente perché il personale addetto è sempre molto cortese e soprattutto competente.
2026年8月25日
Locauto Group - Siena DT からの回答
Il tempo è prezioso, grazie per averci dedicato qualche minuto con questa splendida recensione. A presto, Angelo
Locauto Group - Siena DT からの回答
Thank you for your wonderful review, we're so happy you enjoyed the trip to Italy with us! See you at the next rental, Erika
Locauto Group - Siena DT からの回答
Grazie! Lavoreremo per confermare le cinque stelle. A presto, Lorenzo
Locauto Group - Siena DT からの回答
Thank you for your wonderful review, we're so happy you enjoyed the trip to Italy with us! See you at the next rental, Erika
Great Service! SUPER TEAM
Customer Service was accommodant and helpfull.
The car was almost new and very clean.
The overall experience was great.
Super service! SUPER TEAM!
WARMFULL THANKS
2026年8月11日
Locauto Group - Siena DT からの回答
Thank you for your wonderful review, we're so happy you enjoyed the trip to Italy with us! See you at the next rental, Erika
Good staff and services
The staff was very polite and attentive, explained all the details, and responded quickly. The company offers many convenient services, such as late-night returns.
2026年8月15日
Locauto Group - Siena DT からの回答
Hi! thank you for your wonderful feedback! See you at the next rental, Gaia
Marta at the Locauto office in Siena is…
Marta at the Locauto office in Siena is excellent! She was very helpful at all times.
Sheila Murray
2026年8月15日
Locauto Group - Siena DT からの回答
Hey, thank you so much for your kind words. we hope to see you soon! Erika
Locauto Group - Siena DT からの回答
Grazie! Contenti di saperti felice, a presto Roberta
Great service
When we picked up the car the service was professional. She showed us a sheet of paper with already damages to the car and all the information we would need. The pick-up and drop off was fast. We also got upgraded even though we had never rented a car from Locauto. Though, it was a bit expensive compared to other rental companies we have used on holiday in Europe.
2026年8月9日
Locauto Group - Siena DT からの回答
Dear Cecilie,thank you for your review.
We are glad that you enjoyed our service and we look forward to welcoming you back in the future.
Elisa
Locauto Group - Siena DT からの回答
Grazie per aver condiviso la tua esperienza di noleggio e averci dedicato qualche minuto per questa bella recensione. A presto, Ginevra
Excellent car and excellent friendly…
Excellent car and excellent friendly service both picking up the car and delivering it back. Very helpful. The best experience.
2026年7月30日
Locauto Group - Siena DT からの回答
Thanks for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon, Matteo
Very good expérience with Locauto…
Very good expérience with Locauto Siena! They don’t push to purchase extra guaranties, the lady was very nice and convinient and they upgraded us ! Thank you Locauto Siena!
2026年8月6日
Locauto Group - Siena DT からの回答
Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra
ECCEZIONALE
Abbiamo noleggiato un fantastico Fiat Ulysse 9 posti: eccezionale spazio a bordo ed assoluto confort nel viaggio.
Esperienza da ripetere!
2026年8月4日
Locauto Group - Siena DT からの回答
Grazie! Non vediamo l'ora di riaverti a bordo! A presto, Gaia
Charged me for an extra day when I…
Charged me for an extra day when I arrived within half an hour of my expected time.
2026年8月4日
Locauto Group - Siena DT からの回答
Dear Jody,thank you for your review and giving us the opportunity to explain.
We are happy to inform you that no extra day was charged for your rental, and your contract was closed without any issues or complications.
We hope to welcome you back for a much better experience next time.
Elisa
Locauto Group - Siena DT からの回答
Wow! Una delle recensioni più belle ricevute fino ad ora! Grazie, Stefano
Ok car but very expensive
Ok car (but pretty dusty on the outside), but for me way overpriced! 130 euros per day is extremely much!
2026年7月31日
Locauto Group - Siena DT からの回答
Hi Raz, thank you for your review and for renting with Locauto. We understand your thoughts on the pricing, though it is quite standard for rates to increase during the busy peak season in highly requested tourist areas. We are very glad we could offer you a complimentary upgrade at the desk, and we hope it made your journey even more enjoyable.
Anna
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