Purchased a banana dessert pot which was delicious. Fresh bananas, soft sponge and sweet caramel all presented in a decent size pot. Will definitely be buying this again!!!
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レビュアーのコメントを見てみましょう
Excellent service of Brent cross shopping centre , always. I had to do the collection of birthday cake and it was a confusion abou H.B message, and the H.B message was missing, but the very polite an... もっと見る
Super easy to order online. And We’re very pleased with the cake, deco, size & taste was so yummy. Overall, everyone enjoyed & complimented. Also delivered outstanding customer service. I was able to... もっと見る
Delicious cupcakes and made up for last time I bought them as they weren't nice. I really enjoyed the details on the Toy Story theme. My daughter loved it for her birthday, prefer the cupcake idea tha... もっと見る
企業情報
Lola's - Lola's Brent Cross について
当該企業による記述
Shop Cakes
Shop Cupcakes
Shop Brownies
Nationwide Delivery
Contact Us
Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London!
Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today.
We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem!
Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.
Lola's - Let's Celebrate !
当該企業による記述
- Hand baking delicious cupcakes & cakes since 2006
- Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you
Our Promise
Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's Cupcakes, so please get in touch if you have any concerns or recommendations.
連絡先
Shopping Centre, Upper Mall, NW4 3FP, Hendon, 英国
- +44203 318 6453
4.6
優良
812件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The Carrot cake was a 40 th Birthday…
The Carrot cake was a 40 th Birthday present. It was very delicious and got same feedback from a few relatives too. Thanks
2026年3月6日
Excellent cake in taste
Excellent cake in taste. Slight issue regarding the side of the cake but was quickly and effectively resolved. Excellent customer services
2026年3月1日
By far the best
This is our favourite cake shop for birthday cakes.
Easy to order, cakes are fresh, and collection is easy.
2026年2月27日
Delicious cake!
The cake was loved by both children and adults. Best chocolate cake. Moist and delicious. The decorations on top were great to look at and eat! Would order again.
2026年2月22日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
I felt it wasn't tasty enough this time
2026年2月22日
Lola's - Lola's Brent Cross からの回答
Hello Maria,
Thank you for taking he time to let us know about your order.
I am sorry you felt it wasn't tasty compared to the past.
So we can review and log your feedback I will email you shortly so we can discuss this further.
I hope to hear from you soon.
Best wishes,
Alice
It was a lovely experience
It was a lovely experience. The cake was moist could taste the cherries and the mascarpone cheese was just the right amount to give that kick to the gateau .
My boys really enjoyed their birthday cake. Now they are much older ! When they were little they used big words like SCRUMPTIOUS ! It was🍰
2026年2月17日
Couldn’t be more delicious if it tried
Couldn’t be more delicious if it tried!
One of the tastier cakes I’ve ever eaten
2026年1月28日
I am very unhappy with this cake
I am very unhappy with this cake. It was vanilla flavour, and the taste was really bad. The texture and flavour were not right at all — it tasted disgusting. My kids refused to eat it, and everyone who tried it said it was “yucky.” I even tried it myself just to check, and I ended up throwing everything away.
I bought the chocolate one before and it wasn’t very good, but this time was the worst. Something is definitely wrong with this product. I do not recommend this cake at all.
2026年1月24日
Lola's - Lola's Brent Cross からの回答
Hello,
Thank you for taking the time to give us your feedback.
I am very sorry you have been disappointed on this occasion.
I can assure you that all orders are freshly baked and prepared for the date of collection/delivery.
I can see you ordered the Football cake with the vanilla sponge option which was collected on 24/01. We don't seem to have received any communication from you regarding this issue.
We would like to understand more about why you found the cake to be not as per your expectations. I will be in touch via email soon to discuss the matter further.
Kind regards,
Absolutely incredible cake from Lola’s
Absolutely incredible cake from Lola’s. The Stitch design was perfect and the cake itself was unreal – so fresh, light and delicious. Every single person loved it and we had so many comments on how amazing it was. Could not fault it at all. Thank you Lola’s for the most perfect birthday cake!
2026年1月10日
As per usual
As per usual, Lola’s never let us down , cake was so yummy 😋 I love the new packaging, easy to get the cake out and store for later, Thankyou!!
2026年1月9日
I have purchased two small birthday…
I have purchased two small birthday cakes from Lolas Bakery and honestly they are the best ever. I've ordered much more expensive ones before and nowhere near as good. It's so clear and quick to order and the pick up service and staff in Brent Cross are phenomenal. I just so recommend doing this for a Birthday party. I would say one of their smallest one easily cuts into 30 / 35 finger sized portions it's really big. The Elsa one you can eat the ice sculpture, my daughter so was excited!
2026年1月10日
自発的なレビュー
Lola's - Lola's Brent Cross からの回答
Hello,
Thank you for taking the time to leave us a review.
I am sorry to hear about your experience in store and would like to look into this for you.
I be in touch via email to get a little more information.
Kind regards,
Chrissy
Brilliant service and delicious…
Brilliant service and delicious cupcakes.
I decided on a last minute birthday party for my son. By Tuesday I ordered the number 9 mini rainbow cupcakes and by Friday they were ready to be collected. The staff member in collection was ever so helpful and patient, she advised me on how to store etc. Definitely will purchase from Lola’s cakes again.
2026年1月4日
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