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Lola's - Lola's Bromley レビュー 

644
•
TrustScore 5段階評価の4.5

4.7

ケーキ屋
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所在地

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Mall Kiosk LM12, Intu Bromley, High St Bromley, BR1 1DN Bromley, GB

•
+44208 464 2732

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Picked up my birthday cake! Jade in the Bromley store is amazing! Always so friendly & helpful - offering exceptional customer service every time! We always go to Lola’s for the yummy delish cakes and... もっと見る

5つ星のうち4の評価

Great service! The cake was delicious, moist, and everyone enjoyed it. I’d love to see Lola’s Cupcakes offer more occasion cakes, such as graduation cakes. This one did the job perfectly, although the... もっと見る

5つ星のうち5の評価

We ordered the chocolate heaven cake for my son’s bday. It was a fresh, good quality and delicious cake. Nicely done with our personalised message and safely packaged in this hot weather. We always en... もっと見る

5つ星のうち5の評価

Have been a fan of Lola cupcake for a while now.. so when we were celebrating people birthdays ordering larger cakes from Lola’s was an obvious choice, and they did not disappoint. Great vegan option,... もっと見る

企業情報

  1. ケーキ屋
  2. パン屋
  3. カップケーキ店
  4. オンライン食品注文サービス
  5. 持ち帰りサービス
  6. ウェディング ケーキ屋

Lola's - Lola's Bromley について

当該企業による記述

Shop Cakes Shop Cupcakes Shop Brownies Nationwide Delivery Contact Us Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London! Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today. We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem! Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.

Lola's - Let's Celebrate !

当該企業による記述

Hand baking delicious cupcakes & cakes since 2006
Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you

Our Promise

Finest ingredients, passionate bakers, handcrafted cupcakes.

Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's Cupcakes, so please get in touch if you have any concerns or recommendations.

連絡先

  • Mall Kiosk LM12, Intu Bromley, High St Bromley, BR1 1DN, Bromley, 英国

  • +44208 464 2732

4.7

優良

TrustScore 5段階評価の4.5

644件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.7

すべてのレビュー

(644)

過去12か月のレビュー数: 5,676件

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5つ星のうち5の評価

Scrumptious!!

Cake was a lot smaller than I expected but nevertheless the taste was amazingly good. So moist and the cake wasn't sweet but icing was just the right amount of sugar. Delicious!!
The jam inside top the cake off.

2026年3月31日
5つ星のうち5の評価

Great place to buy cupcakes!!!

Great place to buy cupcakes!!!

Jade at Lola’s Cupcake Bromley is an outstanding member of staff, her customer service is second to none!
She understood what I asked and explained fully to me about the cakes, brownies, etc. which met my needs offering exactly what I asked for!
Highly recommend this place, food is awesome and yummy.

2026年3月19日
5つ星のうち5の評価

Delicious

Ordering and collection process was simple and quick. I ordered a carrot cake for my son’s birthday and it was the best carrot cake I have tasted. He loved it too.

2026年3月18日
5つ星のうち3の評価

Red velvet cake for teens birthday

Good communication and cake was well packaged and easy to pick up. However, the cake was tiny so underwhelming and I wouldn't consider it value fir money.
I would rate the taste 6 -7 / 10 as was too sweet. The frosting unfortunately looked just like the cream cheese which was much nicer.

2026年2月22日
Lola's - Lola's Bromley ロゴ

Lola's - Lola's Bromley からの回答

Hello Rut,

Thank you for taking the time to leave your review.

I am very sorry that the cakes were smaller than expected, we do list dimensions for all items we make on our website as we want customers to be able to visualise their orders.

In your order I can see all three cakes were buttercream iced cakes, sadly this option is a lot sweeter as it requires more sugar. The buttercream is used over cream cheese for the designs as it can be dyed as well as hold intricate piping required for the cakes.

In the future as you mention I would recommend more cream cheese iced items such as Red Velvet, Pistachio & Chocolate or the Fresh Berry.

Have a good evening.

Best wishes,

Alice

5つ星のうち3の評価

Lemon cake .Poor in flavour

I have had cakes from Lolas in the past year and have been satisfied with the ordering process, the delivery and the quality of the sponge.
However we received a Lemon cake this weekend.Minus the Lemon.
No citrus flavour at all.
Quite disappointed.
Sweetness of the icing over powered the whole thing.
Such a shame.

2026年2月22日
自発的なレビュー
Lola's - Lola's Bromley ロゴ

Lola's - Lola's Bromley からの回答

Hi Zandra,

Thanks for taking the time to leave your review.

I am very sorry to hear you didn't enjoy your recent cake with us.

So we can log this feedback by our team please can you send an email over to hello@lolascupcakes.com confirming your order number or if this was an instore purchase.

We hope to hear from you soon.

Kind regards,
Shona

5つ星のうち3の評価

Amazing taste as always

Amazing taste as always. Just that this occassion the cake was overmoist to the point the cake was almost soggy.

2026年2月15日
Lola's - Lola's Bromley ロゴ

Lola's - Lola's Bromley からの回答

Hello Adesola,

Thank you for taking your time to share your feedback with us about your most recent order.

We are glad to hear that your cake lived up to the same delicious taste but we are sorry that the texure fell short on this occasion.

We will be sure to log this feedback with our bakery team to investigate further to understand any issues that could have occurred and how we can improve on tihs for the future.

If you would like to discuss this with us further, please contact our team at hello@lolascupcakes.com

Kind regards,

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