Picked up my birthday cake! Jade in the Bromley store is amazing! Always so friendly & helpful - offering exceptional customer service every time! We always go to Lola’s for the yummy delish cakes and... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Great service! The cake was delicious, moist, and everyone enjoyed it. I’d love to see Lola’s Cupcakes offer more occasion cakes, such as graduation cakes. This one did the job perfectly, although the... もっと見る
We ordered the chocolate heaven cake for my son’s bday. It was a fresh, good quality and delicious cake. Nicely done with our personalised message and safely packaged in this hot weather. We always en... もっと見る
Have been a fan of Lola cupcake for a while now.. so when we were celebrating people birthdays ordering larger cakes from Lola’s was an obvious choice, and they did not disappoint. Great vegan option,... もっと見る
企業情報
Lola's - Lola's Bromley について
当該企業による記述
Shop Cakes
Shop Cupcakes
Shop Brownies
Nationwide Delivery
Contact Us
Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London!
Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today.
We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem!
Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.
Lola's - Let's Celebrate !
当該企業による記述
- Hand baking delicious cupcakes & cakes since 2006
- Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you
Our Promise
Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's Cupcakes, so please get in touch if you have any concerns or recommendations.
連絡先
Mall Kiosk LM12, Intu Bromley, High St Bromley, BR1 1DN, Bromley, 英国
- +44208 464 2732
4.7
優良
644件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Exceptional service by Jade@bromley!
Picked up my birthday cake! Jade in the Bromley store is amazing! Always so friendly & helpful - offering exceptional customer service every time! We always go to Lola’s for the yummy delish cakes and to see Jade who always provides the best customer experience every time! She is a real credit to Lola’s. Thank you Jade!
2026年6月25日
It was beautifully presented in the box…
It was beautifully presented in the box felt really like a kirthday gift it was truly truly scrumptious
2026年6月26日
Really lovely cake just as expected my…
Really lovely cake just as expected my third time purchasing.
2026年6月23日
Best cakes always
Best cakes always! We had a red velvet this time, very moist very delicious just as expected! We had the chocolate and raspberry on other occasions and that is just spectacular as well! Always choose Lola
2026年6月10日
The cake was lovely and very special to…
The cake was lovely and very special to me as it was for my one-year-old’s birthday. I was really happy and excited to collect it, but I felt a bit disappointed by the service. The lady who served me didn’t smile or greet me, and the interaction felt unfriendly. As someone who works in customer service, I couldn’t help but feel slightly judged, which took away from what should have been a joyful moment.
2026年5月14日
From ordering to pick up staff were…
From ordering to pick up staff were friendly and efficient.
Red velvet cake was amazing!!!
2026年5月6日
The taste of Lola cake is superb
The taste of Lola cake is superb. I always enjoyed Lola's cake for couple of years now and is still not change.
2026年5月11日
This is the second time I’m ordering a…
This is the second time I’m ordering a chocolate brownie vegan cake from Lola’s cake and it’s delicious. We always get our orders in time for my daughter’s birthday parties since she was 1 year old.
2026年5月11日
We love Lolas cakes
We love Lolas cakes! I always get for my birthday and my daughters birthday. Highly recommended!
2026年5月11日
Got the white ribbon cake for my…
Got the white ribbon cake for my granddaughter’s baptism. We decorated it ourselves and it looked and tasted really good.
Order and pick up service were very quick and smooth.
2026年5月3日
Birthday Cake
I got the Carmel biscuit cake. The cake was absolutely delicious. Very moist. I just expected it to be bigger since it said serves 8. Maybe my family are just big backs. Hardly fed 2 adults and child.
2026年4月28日
The cake was perfect for my dino lover…
The cake was perfect for my dino lover and so tasty!
2026年4月20日
The numbered mini cup cakes were…
The numbered mini cup cakes were amazing we loved them when I needed to change something no one answered the phone and when I called head office and left a message no one returned my call but the cakes were fabulous
2026年4月19日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
confirmation email…
Nowadays I dont get confirmation email when it's ready for collection. However cakes or cupcakes are amazing as usual.
2026年4月19日
Lola's - Lola's Bromley からの回答
Hi Rinu,
Thank you for your feedback.
It is great to hear that your order was amazing as usual, and we are sorry for any confusions caused as a result of not receiving the email/text stating your order is ready for collection.
The collection email/text is no longer automatic and so you would only receive this, if the store has marked this as received on their end. I will pass this feedback onto the store directly to be reviewed with the team to ensure this process is followed through so we can provide better communication as to when your order is ready to be collected.
Please be assured that you can still collect your order within the times stated on your order confirmation email, in the instance that the 'ready to collect' email/text has not been received.
I hope this helps.
Best wishes,
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