Have been a fan of Lola cupcake for a while now.. so when we were celebrating people birthdays ordering larger cakes from Lola’s was an obvious choice, and they did not disappoint. Great vegan option,... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
It was a real delight to order a Red Velvet cake at Lola’s. The salesperson was very efficient and courteous. She also took her time to send me reminders and kept me posted about the status. The ca... もっと見る
Lovely cake. Ordered raspberry and blueberry medium sponge for a 60th surprise party. Was delicious and looked beautiful.
Love Lola's cakes! They are absolutely delish! Excellent customer service from Shakira at the Bromley store! always very welcoming, friendly and always has a smile. Thank you Shakira!!
企業情報
Lola's - Lola's Bromley について
当該企業による記述
Shop Cakes
Shop Cupcakes
Shop Brownies
Nationwide Delivery
Contact Us
Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London!
Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today.
We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem!
Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.
Lola's - Let's Celebrate !
当該企業による記述
- Hand baking delicious cupcakes & cakes since 2006
- Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you
Our Promise
Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's, so please get in touch if you have any concerns or recommendations.
連絡先
Mall Kiosk LM12, Intu Bromley, High St Bromley, BR1 1DN, Bromley, 英国
- +44208 464 2732
4.7
優良
662件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
There were a great range of cakes to…
There were a great range of cakes to choose from, which was the hardest part! Our cake was delicious and everyone who has a slice loved it!
2026年3月13日
Delicious
Ordering and collection process was simple and quick. I ordered a carrot cake for my son’s birthday and it was the best carrot cake I have tasted. He loved it too.
2026年3月18日
The tutti frutti cake was exceptional…
The tutti frutti cake was exceptional will definitely give it 5 stars but the service lacks perfection, the lady at the kiosk was acting like she was not interested to be there or sell.
2026年3月18日
Consistently good cakes
I've ordered 3 cakes from Lola's, all different for different people's birthdays. They've all been delicious, beautiful and well packaged. Definitely my go-to cake company now.
2026年2月23日
Delicious summery flavours in Eaton…
Delicious summery flavours in Eaton Mess cake, looked beautiful and everyone loved the fruity strawberry taste complemented with the fresh cream filling.
2026年3月2日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Red velvet cake for teens birthday
Good communication and cake was well packaged and easy to pick up. However, the cake was tiny so underwhelming and I wouldn't consider it value fir money.
I would rate the taste 6 -7 / 10 as was too sweet. The frosting unfortunately looked just like the cream cheese which was much nicer.
2026年2月22日
Lola's - Lola's Bromley からの回答
Hello Rut,
Thank you for taking the time to leave your review.
I am very sorry that the cakes were smaller than expected, we do list dimensions for all items we make on our website as we want customers to be able to visualise their orders.
In your order I can see all three cakes were buttercream iced cakes, sadly this option is a lot sweeter as it requires more sugar. The buttercream is used over cream cheese for the designs as it can be dyed as well as hold intricate piping required for the cakes.
In the future as you mention I would recommend more cream cheese iced items such as Red Velvet, Pistachio & Chocolate or the Fresh Berry.
Have a good evening.
Best wishes,
Alice
Rainbow layer cake very soft and moist
2026年2月17日
Lemon cake .Poor in flavour
I have had cakes from Lolas in the past year and have been satisfied with the ordering process, the delivery and the quality of the sponge.
However we received a Lemon cake this weekend.Minus the Lemon.
No citrus flavour at all.
Quite disappointed.
Sweetness of the icing over powered the whole thing.
Such a shame.
2026年2月22日
自発的なレビュー
Lola's - Lola's Bromley からの回答
Hi Zandra,
Thanks for taking the time to leave your review.
I am very sorry to hear you didn't enjoy your recent cake with us.
So we can log this feedback by our team please can you send an email over to hello@lolascupcakes.com confirming your order number or if this was an instore purchase.
We hope to hear from you soon.
Kind regards,
Shona
Very good value and tasty too!
The sales assistant was friendly and approachable, and the environment well-kept and tempting 😋.
We throughly enjoyed the limited edition cinnamon bun cake. 👍🏽
2026年2月18日
Amazing taste as always
Amazing taste as always. Just that this occassion the cake was overmoist to the point the cake was almost soggy.
2026年2月15日
Lola's - Lola's Bromley からの回答
Hello Adesola,
Thank you for taking your time to share your feedback with us about your most recent order.
We are glad to hear that your cake lived up to the same delicious taste but we are sorry that the texure fell short on this occasion.
We will be sure to log this feedback with our bakery team to investigate further to understand any issues that could have occurred and how we can improve on tihs for the future.
If you would like to discuss this with us further, please contact our team at hello@lolascupcakes.com
Kind regards,
Beautiful cake and tasted delicious
Beautiful cake and tasted delicious! Stayed fresh for days.
2026年2月2日
The cake is always amazing
The cake is always amazing, just wished there was more flexibility in terms of designs
2026年2月6日
The cake looked beautiful and was fresh…
The cake looked beautiful and was fresh and delicious. All the guests enjoyed it and no left overs. Just how we expected to be! Thankyou so much and will highly recommend this cake 😍😍
2026年2月4日
Website easy to use
Website easy to use, collection was easy, cake was delicious and good value for money
2026年1月30日
Delicious cakes always
Easy to order online. Aesthetically pleasing. Cake was delicious. The fruit was fresh and a perfect size so nothing went to waste.
2026年1月11日
The cake was delicious
The cake was easy to order, next day collection and delicious- everyone was super impressed with how light and moist it was!
Thank you
2026年1月3日
I usually buy off the shelf cakes but…
I usually buy off the shelf cakes but my daughter wanted a blue cake to go with her party colour scheme, the cake was lovely and tasted so nice, will definitely use them again 🤩
2026年1月4日
cake tasted good decoration also was…
cake tasted good decoration also was well done def recommend
2026年1月5日
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。