The woman with the headscarf greeted me warmly and made me feel right at home, eagerly helping me choose and recommending cupcakes. However, my experience with the manager was quite different. I order... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Day in London, so arranged to collect 2 cakes in Covent Garden, fresh berries cake and chocolate fudge cake, both were absolutely amazing, both fresh,moist and both tasted delicious, package was bri... もっと見る
Ordered for our 90th celebration at recent exhibition. Wanted an impressive cake that was easy to serve and this was just perfect. Large scale,with bite service mini cupcakes that looked great... もっと見る
Another brilliant cake (Victoria sponge) for my daughter's 8th birthday! I've been getting Lola's birthday cake for my daughter for the last few years which she absolutely loves. The cakes are always... もっと見る
企業情報
Lola's - Lola's Covent Garden について
当該企業による記述
Shop Cakes
Shop Cupcakes
Shop Brownies
Nationwide Delivery
Contact Us
Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London!
Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today.
We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem!
Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.
Lola's - Let's Celebrate !
当該企業による記述
- Hand baking delicious cupcakes & cakes since 2006
- Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you
Our Promise
Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's, so please get in touch if you have any concerns or recommendations.
連絡先
14-18 Neal Street, WC2H 9LY, Covent Garden, 英国
- +44207 240 4249
4.7
優良
300件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
the actual store to pick it up was a…
the actual store to pick it up was a little awkward, as they don't have an inside bit. It is literally on the street and it was super busy!
2025年11月29日
Product experience very good
Product experience very good, but more Merchandise should be available (Tote bag etc.)
2025年11月27日
Lovely Service!
Pleasant service, and the cake selection was varied. Helpful and easy, and a great team member for a Sunday morning!
2025年11月30日
Absolutely delicious
Absolutely delicious, personalisation was perfect. A big hit in the office.
2025年10月31日
Look of cake was great and by ordering…
Look of cake was great and by ordering at convent garden store all the wording could be added as on line it was not possible
Email for arrival and pick up from locker in the spires Barnet was very efficient
2025年10月19日
Ordered the fudge chocolate cake for a…
Ordered the fudge chocolate cake for a birthday party, the cake was delicious !
2025年10月13日
Cake was absolutely amazing
Cake was absolutely amazing. Raspberry and lemon, full of flavour, moist and very pretty. Wording was easy, cake ready for pick up and kept cool. Strong bag to carry it too. 70th birthday girl loved it!
2025年10月18日
Lola’s never disappoints
Lola’s never disappoints. Their cakes are always fresh and there is a wide variety of flavours.
2025年10月7日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Never judge a book by its cover..
Never judge a book by its cover... hmmm something opposite here I would say. The cake decoration was beautiful with fresh fruits. yes, the cake look was beautiful - and I wish I could same the same for the content - sadly not - the sponge was dry, cream very 'buttery' and to be honest with you - nothing for me to say hmm even nice. I did not finish the slice. So no, sorry Lola's - I won't be buying again.
2025年9月20日
Lola's - Lola's Covent Garden からの回答
Hello Monica,
Thank you for taking the time to leave this review.
I am sorry to hear that you were not happy with your recent purchase. All of our cakes are baked fresh for delivery but we do advise to leave them at room temperature for 3 hours before serving, otherwise they can appear a little dry.
Please get in touch on hello@lolascupcakes.com if you would like to discuss this further.
Kind regards,
Chris
Delicious cupcakes that looked impressive at out event.
Ordered for our 90th celebration at recent exhibition.
Wanted an impressive cake that was easy to serve and this was just perfect.
Large scale,with bite service mini cupcakes that looked great and tasted delicious.
Was pretty pricey at £150, but was the best option I could find at short notice, with lots of options to Collect in London right up until 8pm at night.
2025年9月16日
自発的なレビュー
Ordered the fresh berry cake for…
Ordered the fresh berry cake for collection. Collection process was smooth and the attendant was lovely. Cake was so beautiful as always.
2025年9月18日
The cake was amazing
The cake was amazing, the person that gave us the cake was nice and friendly. She event wrote a little message on the cake
2025年9月15日
Visited London for my daughter’s…
Visited London for my daughter’s birthday and ordered the red velvet for her birthday. Let’s say there wasn’t much left!
2025年8月13日
Beautiful and delicious birthday cake
Easy to order online and cake presentation was very pretty and tasted delicious. Great service overall.
2025年8月9日
Eton Mess Cake
Love the cake it was amazing! So soft and the taste is so good. I highly recommend it.
2025年8月16日
Yummy anniversary cake
Our gluten free & vegan lemon and raspberry cake was gorgeous! Simple but devine, and with a personalised iced message too it was perfect for celebrating my aunt and uncle’s 25th wedding anniversary 💛❤️🩶
2025年8月9日
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