I ordered the Jacob cot in 2022 for my daughter, the cot is sturdy and converts into a cot bed so saw my daughter through until she was 3! Now pregnant with my second child and realised that I had los... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Without a doubt this company is great! The customer service they provide is rare to see these days. They are super quick to get back to you and help you. My cot bed base broke and they sent me a... もっと見る
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Ho recentemente acquistato il lettino per la mia bimba in arrivo. Tempi di spedizione nella media, qualità ed estetica dei materiali più che soddisfacente. A seguito di un piccolo problema di un pa... もっと見る
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I bought a cot bed from Facebook but it had some pegs missing to hold the bottom panel up, i couldn't figure out what they were called so I contacted Love for Sleep and they very kindly sent me the... もっと見る
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企業情報
当該企業による記述
Love For Sleep is a premium nursery furniture brand, born in London in 2015 and designed and manufactured in Europe to the highest standards. We specialise in high-quality nursery furniture and baby sleep products, including cot beds, baby cots, next-to-me cribs, toddler beds, cot mattresses, bedding sets, baby blankets and other essentials for babies and young children. Our products are designed with comfort, safety and everyday family life in mind. Many of our furniture pieces are crafted from FSC-certified solid wood and made to meet strict safety standards, giving parents confidence and peace of mind when choosing products for their child’s nursery. At Love For Sleep, we believe that outstanding quality should be accessible to every family. We focus on beautiful design, durable materials, practical functionality and excellent customer service, making it easier for parents to create a safe, stylish and cosy sleeping space for their little ones. Designed with love, because every child deserves a great night’s sleep.
連絡先
LOVE FOR SLEEP LTD, Unit 6 Stewartby Business Park, Broadmead Road, MK43 9ND, Bedford, 英国
- contact@loveforsleep.co.uk
- loveforsleep.co.uk
4.8
優良
280件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常1カ月以上経ってから回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent cot for our son from birth…
Excellent cot for our son from birth until present day (10 months). Company was also super helpful and responsive in sending a replacement part that broke when our son was jumping up and down on the bed. Highly recommend the product and service.
2025年4月25日
自発的なレビュー
Love For Sleep からの回答
Dear Kyle,
Thank you very much for your kind words and positive feedback!
We are delighted to hear that the cot has served your son so well from birth and that you are happy with both the product and our customer service. If you need any further assistance in the future, please do not hesitate to contact us.
Wishing you and your family all the best!
Warm Regards,
Team LFS
Amazing customer service
I got in contact about a purchace i made over 2 years ago saying ive misplaced some parts, they got back to me extremily quickly and resolved my problem with ease! 100% would recommend
2025年4月23日
自発的なレビュー
Love For Sleep からの回答
Dear Ryan,
Thank you so much for your kind words! We're absolutely delighted to hear that you had a positive experience with our customer service team — even after two years. It's always our goal to make things as easy and stress-free as possible for our customers and your feedback truly means a lot to us.
If there's ever anything else we can assist you with, please don't hesitate to reach out.
Warm regards,
Team LFS
Incredible customer service
What an incredible company! We bought one of their cots from a third party a few years ago which we used for our first child. On reassembling the cot for our second I found that I had lost some of the flat pack parts. I contacted love for sleep and they managed to reply, source the parts and have them out to me within two days, free of charge. Amazing customer service!
2025年4月13日
自発的なレビュー
Love For Sleep からの回答
Dear A,
Thank you so much for your kind words and wonderful feedback!
We’re absolutely delighted to hear that you were happy with our customer service. It means a great deal to us to know that we could help you get everything ready for your second little one — especially with such short notice!
We truly appreciate you taking the time to share your experience and we wish you and your growing family all the very best.
Warmest regards,
The Love For Sleep Team 💛
Fast delivery & good communication
2025年4月7日
Love For Sleep からの回答
Dear Jackie,
Thank you for your lovely feedback!
We’re so pleased to hear you were happy with the fast delivery and our communication. Providing a smooth and reliable experience is always our goal and it’s wonderful to know we got it right.
Warm regards,
Team LFS
Excellent Customer Service
Recently I lost the set of screws of the cotbed which I bought from them more than a year ago. I send them a mail asking if is there any way to only order the set of screws for that specific cot bed. To be honest I wasn’t expecting them to reply that quickly and to my surprise they offered to send me the set of screws free of charge to my current address. Excellent Customer service Love for Sleep UK 👏
2025年4月7日
自発的なレビュー
Love For Sleep からの回答
Hi,
Thank you so much for your kind feedback! We're delighted to hear that you were happy with the support you received.
Even though it had been some time since your original purchase, we always do our best to help wherever we can — and we're so pleased we could get the replacement screws out to you quickly and free of charge.
Your appreciation truly means a lot to us, and we’re always here if you need anything in the future.
Warmest regards,
Team LFS
Love For Sleep からの回答
Dear Karen,
Thank you for your lovely feedback! We're so happy to hear your order arrived quickly and that you’re pleased with how it looks.
Wishing you all the best,
Customer Care Team
Love for Sleep
Bought a cot off this company over a…
Bought a cot off this company over a year ago, which we have absolutely loved. The cot broke (totally our fault for not setting it up correctly) even though it was our mistake and our cot was no longer under warranty they sent us the new parts straight away. What a wonderful company.
2025年4月3日
自発的なレビュー
Love For Sleep からの回答
Dear Emma,
Thank you so much for your kind words! We're so glad to hear how much you've loved the cot and we're always happy to help — even outside the warranty.
Your appreciation means the world to us!
Best regards,
Team LFS
Great customer experience and amazing…
Great customer experience and amazing and prompt support. We bought the bed in 2021 from the Amazon. Our little one used the bed until recently, sturdy safe and comfortable. As he outgrew it and we needed to use it again as a cot but some screws and parts were missing, we tried online and couldn’t find the parts we needed and decided to contact Love for sleep customer service. They responded the same day and sent us the screws free of charge with a next day delivery, even though they couldn’t even locate our order as it’s been 4 years ago when we bought it and had no responsibility to provide anything. I was really impressed and grateful for such an amazing experience.
2025年4月2日
自発的なレビュー
Love For Sleep からの回答
Dear Irina,
Thank you so much for your lovely feedback! We're thrilled to hear that the cot served your little one well over the years and that we could support you when you needed parts.
Even after a few years, we're always happy to help where we can — and your kind words truly mean a lot to us.
Best regards,
Team LFS
Amazing Company!
We brought a cot bed 3 years ago. At the time we complained about marks and they refunded us 50% and now 3 years later we had broken a part and they have sent us a replacement again free of charge. What a lovely company. I will definitely be purchasing from them again.
2025年3月28日
自発的なレビュー
Love For Sleep からの回答
Dear Sam,
Thank you so much for your wonderful feedback! We're really glad we could support you both then and now. It's great to hear that your cot bed is still serving your family well after all this time. Your kind words mean a lot to us and we truly look forward to serving you again in the future!
Best regards,
Team LFS
Great Company!!!!!
This was my second purchase from the company after a few years, this time for my second baby. Once again, great quality product and speedy delivery. Thank you!
2025年3月24日
自発的なレビュー
Love For Sleep からの回答
Dear Tomasz,
Thank you so much for your kind words and continued trust in us! We're truly honoured to be part of your journey with both of your little ones. It's wonderful to hear that you're happy with the quality and delivery once again. Wishing you and your growing family all the best! 💛
Best regards,
Team LFS
Just great.
2025年3月4日
Love For Sleep からの回答
Dear Aps,
Thank you so much for your kind words — we’re thrilled to hear that you had a great experience!
If there's anything else we can do for you, we're always here to help.
Warm regards,
Team Love For Sleep
Good experience overall
I had a great experience buying a baby cot from love for sleep. Easy to assemble. Quick delivery. The only disappointment was the drawer as it doesn’t attach to the cot it sits underneath it which is OK but not ideal.
2025年3月9日
Love For Sleep からの回答
Dear Diana,
Thank you so much for your kind feedback – we're really glad to hear you had a great experience with your purchase and found the assembly and delivery process smooth!
We appreciate your comment about the drawer. You're right – it is designed to sit underneath the cot rather than being attached, which allows for easier cleaning and flexibility but we understand it may not be ideal for everyone. Your feedback is truly valuable and will be taken into account as we continue improving our products.
Wishing you and your little one all the best!
The Love For Sleep Team
This lovely cot was delivered promptly…
This lovely cot was delivered promptly as promised. It is made well and the mattress is perfect for my baby granddaughter Ella, who sleeps better in it than her previous smaller cot.
2025年2月28日
自発的なレビュー
Love For Sleep からの回答
Hi Maria,
Thank you so much for your kind words! 😊 We're delighted to hear that the cot arrived promptly and that you're happy with its quality. It’s wonderful to know that little Ella is sleeping so well in it – that means the world to us! Wishing you and your granddaughter many peaceful nights. 💕
Best regards,
Team LFS
Love For Sleep からの回答
Dear Damien,
Thank you so much for your kind words! We're delighted to hear that Naia loves her bed and that you're happy with its quality and design. Your satisfaction means the world to us! 😊 If you ever need anything, feel free to reach out.
Best regards,
Team LFS
Amazing
cot bed with mattress are fantastic, really happy with the purchase. The most important is my baby, she is sleeping very well in it since day one, now I don't need to rock my baby to sleep, she goes straight and fell asleep in her bed.
2025年2月26日
Love For Sleep からの回答
Dear Maria,
Thank you so much for your wonderful review! 😊 We're thrilled to hear that you're happy with the cot bed and mattress and even more delighted that your little one is sleeping so well in it from day one. That truly means a lot! Wishing you and your baby many restful nights. 💕
Best regards,
Team LFS
Great customer service…
I made an enquiry regarding some replacement bits needed and they sorted this for me the next day free of charge. Great customer service!
2025年3月4日
自発的なレビュー
Love For Sleep からの回答
Dear Sam,
Thank you for your kind words! 😊 We're so pleased to hear that you had a great experience with our customer service. We always strive to go the extra mile for our customers and it’s wonderful to know we could help. If you ever need anything else, we’re always here for you!
Best regards,
Team LFS
Love For Sleep からの回答
Dear Lina,
Thank you so much for your kind words! We're delighted to hear that you love the mattress and had a great experience with our customer service. Your recommendation means a lot to us! If you ever need anything, feel free to reach out. 😊
Best regards,
Team LFS
Exceptional customer service
Contacted Love For Sleep through their website when we bought one of their cots second hand and it didn’t come with all the fastenings. Within 48hrs we have the parts we need fitted and the cot fully put together! Incredible customer service and the cot is super cute and very sturdy too! Will definitely buy from them in the future.
2025年2月26日
自発的なレビュー
Love For Sleep からの回答
Dear Emily,
Thank you so much for your wonderful review! We're delighted that we could assist you quickly and that your cot is now fully assembled. It’s great to hear that you love both the design and sturdiness of the cot. We truly appreciate your support and look forward to serving you again in the future! 😊
Kind regards,
Team LFS
Love For Sleep からの回答
Dear Alan,
Thank you for your feedback! We're glad to hear that you found the ordering process easy and that your delivery was fast. We appreciate your support and hope you enjoy your purchase! 😊
Kind regards,
Team LFS
Poor quality & Customer Service uninterested!
Poor quality bed frame (Levi with Drawer) - very flimsy!
Customer service unhelpful and simply pointed to policy rather than coming up with a solution for a very poor cot bed. Avoid!!
2025年2月19日
Love For Sleep からの回答
Dear Shyrene,
Thank you for sharing your feedback — we will pass your comments on to our design and innovation team.
We always strive to offer both, quality products and helpful support, so it’s unfortunate to hear that the cot bed did not meet your expectations. We understand how frustrating that can be.
Regarding your return request, unfortunately, we’re unable to accept returns on assembled and used products. Additionally, items without their original packaging or equivalent alternative packaging cannot be collected by courier companies — which was the issue in your case. We recognise that this may not have been the outcome you were hoping for and we’re genuinely sorry for any inconvenience caused.
Please don’t hesitate to reach out again if there’s anything else we can assist you with.
Kind regards,
Team LFS
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