Use another Shipper, I will return. USPS is incompetent at best. I am very very RURAL Oklahoma, they sit on MAIL until Truck is full then deliver to Crescent, Dover, Marshall, Covington some with 1... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I appreciate the $10 discount on my two items, just wish the regular price was lower (Amazon gives me a better deal on subscriptions, but your products are higher quality). Luma Customer Service was... もっと見る
企業が回答しました
Customer service is everything to me and this company has the best. I love that they have reached out to me to check in on my experience with the products I have. I shared with them that I have done... もっと見る
企業が回答しました
Easily navigated website with amazing products run by very professional, friendly people who get back to you in a very timely manner. A really well run, tidy business.
企業が回答しました
企業情報
当該企業による記述
Luma Nutrition is a veteran-owned supplement company. We make targeted protocols for heart, gut, joint, and longevity health. Proudly made in the USA. Everything is made in a GMP-certified U.S. facility and third-party tested. What's on the label is what's in the bottle. Our guarantee: 90 days, if you aren't happy, get a full refund. Even if you used the bottles. If something goes wrong, email help@lumanutrition.com and our team will get back to you quickly. Over 1,000,000 orders shipped.
連絡先
4.8
優良
143件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 100％に回答しています
通常1カ月以上経ってから回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
You listened to me.
2026年8月25日
自発的なレビュー
lumanutrition.com からの回答
Thank you for sharing! We're glad you felt heard and supported. We truly appreciate your trust and support!
MY PROBLEM SOLVED
I hope we got my problem solved. I was getting 2 orders delivered for the same product at very close times. My supply of CoQ10 was growing and I was running out of space for it !
Thanks to Luma Nutrition
2026年8月21日
自発的なレビュー
lumanutrition.com からの回答
Thank you for your feedback! We're glad we could respond quickly, and we appreciate you sharing your experience. We understand how those subscription emails can be confusing, and we'll pass your feedback along to our team. Thank you for your continued support!
I was happy that I got a quick response…
I was happy that I got a quick response to my inquiry. I have gotten several emails suggesting that I subscribe to the product. I have already subscribed to the product, I am old so when I get an email suggesting I subscribe to something that I think I’ve already done so it’s very confusing. It would be nice if before those emails were sent out they check to be sure that you’re not sending to a person that is already subscribed. Thank you.
2026年8月26日
自発的なレビュー
lumanutrition.com からの回答
Thank you for your feedback! We're glad we could respond quickly, and we appreciate you sharing your experience. We understand how those subscription emails can be confusing, and we'll pass your feedback along to our team. Thank you for your continued support!
I have questions regarding the science…
I have questions regarding the science behind the product. Love that Luma supplements are manufactured in the US and are third-party tested. Jake was very informative and answered all my questions in a timely manner.
2026年8月22日
自発的なレビュー
lumanutrition.com からの回答
Thank you for your thoughtful feedback! We're glad Jake could answer your questions and provide the information you needed. We truly appreciate your trust in Luma and your support!
Respuestas rápidas y de gran precisión…
Respuestas rápidas y de gran precisión y contención. Sitio confiable. Amabilidad y asesoramiento de sus agentes. Muchas gracias.
2026年8月24日
自発的なレビュー
lumanutrition.com からの回答
¡Muchas gracias por compartir tu experiencia! Nos alegra saber que recibiste respuestas rápidas y precisas, junto con un servicio amable y confiable. ¡Agradecemos mucho tu confianza y apoyo!
Clean supplements that are 3rd party…
Clean supplements that are 3rd party tested.
Excellent, personalized customer service
2026年8月20日
自発的なレビュー
lumanutrition.com からの回答
Thank you for your kind words! We're glad you're happy with the quality of our supplements and the personalized service from our team. We truly appreciate your trust and support!
lumanutrition.com からの回答
Thank you so much! We're glad you had a great experience with our team and appreciated the quick responses. We truly appreciate your support!
lumanutrition.com からの回答
Thank you for your feedback! We're glad our team is responsive and gets back to you promptly when you reach out. We truly appreciate your support!
Customer service was very prompt and…
Customer service was very prompt and helpful. Thank you!
2026年8月22日
自発的なレビュー
lumanutrition.com からの回答
Thank you so much! We're glad you had a great experience with our team and appreciated the quick responses. We truly appreciate your support!
Cares about you and very knowledgeable…
Cares about you and very knowledgeable about the products
2026年8月22日
自発的なレビュー
lumanutrition.com からの回答
Thank you for your kind words! We're glad our team could provide caring and knowledgeable support. We truly appreciate your trust and support!
I got the help I needed
I got the help I needed. Very complete and very professional. Charles did everything I needed immediately. Excellent Customer Service when they became aware of AI going rogue. I didn’t know that originally as she was called Sandra and had messed up all of my subscriptions. Instead of being upset I went to laughing. Thank goodness for Charles help. I’m in my 80’s and a caregiver for my roommate so overloaded as I am appreciated the help immensely. Thank you for helping me Charles I feel so much better. Luma is an excellent Company that I have trusted for years for good supplements. Very excellent company.
2026年8月22日
自発的なレビュー
lumanutrition.com からの回答
Thank you so much for sharing this! We're happy Charles was able to step in and get everything sorted out quickly. We're especially happy to hear you’re feeling better and that you’ve trusted Luma for so many years. We truly appreciate your continued support!
lumanutrition.com からの回答
We're so glad you had a positive ordering experience. We truly appreciate your support!
good solid experience
I wish I could have augemented my subscription by a one-time purchase of 1 or 2 bottles at my subscription price per bottles.
The customer service agent was very pleasant and easy to deal with
2026年8月21日
自発的なレビュー
lumanutrition.com からの回答
Thank you for your feedback! We're glad you had such a positive experience with our customer service team. We also appreciate your suggestion and will be sure to pass it along to our team. Thanks for your support!
My products ordered came very quickly
My products ordered came very quickly! I like the delivery service too.
2026年8月22日
自発的なレビュー
lumanutrition.com からの回答
Thank you! We're glad your order arrived quickly and that you're happy with the delivery service. We really appreciate your support!
I’ve always had great service with Luma…
I’ve always had great service with Luma nutrition. Their products are flawless.
2026年8月1日
自発的なレビュー
lumanutrition.com からの回答
Thank you so much, Judith! We're thrilled to hear you've consistently had a great experience with Luma Nutrition and are happy with our products. We truly appreciate your continued trust and support!
My capsules arrived melted together and…
My capsules arrived melted together and they are shipping out a replacement. Very fast courteous service! Contacted them on Wednesday and my replacement should arrive on Monday
2026年8月19日
自発的なレビュー
lumanutrition.com からの回答
Thank you for your kind feedback! We're glad we could get a replacement on the way quickly and make the process easy. We appreciate your patience and are happy we could help!
I contacted Luma Nutrition and received…
I contacted Luma Nutrition and received a response within a few minutes. My issue was promptly resolved and I am extremely happy. I love the Citrus Bergamot that I get from this company. Highly recommend!!!
2026年8月19日
自発的なレビュー
lumanutrition.com からの回答
Thank you so much for your kind words, Dana! We're glad we could resolve your issue so quickly, and it's wonderful to hear you're enjoying the Citrus Bergamot. We truly appreciate your recommendation and support!
lumanutrition.com からの回答
Thank you for your kind words! We're so happy to hear that you love both our product and our customer service. Your support means a lot to us, and we truly appreciate you taking the time to share your experience. We look forward to serving you again!
lumanutrition.com からの回答
You're very welcome! 😊 Thank you for your support and for taking the time to leave us a review. We're glad we could help, and if you ever need anything else, we're always here for you. Have a wonderful day!
Contact through emails was like talking…
Contact through emails was like talking to someone in person. Very professional and concerned.
2026年8月18日
自発的なレビュー
lumanutrition.com からの回答
Thank you for your kind words! We're so glad our team could provide a personal and professional experience. We truly appreciate your support!
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。