Outstanding service from start to finish customer service amazing service and staff a cut above the rest :) Dealership had some issues but luv cars team went above and beyond to help me. They kept... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Very quick and unitrusive process,a special shout out to Sep for sourcing exactly what I needed at a budget that was cheaper than I anticipated 👍, and to Louise from the handover team, lovely people... もっと見る
企業が回答しました
How they listened to my situation and still found a way to help me so for that thank you the member of staff listened to me and helped in every way possible her name was Emma so thank you
Very straightforward and easy experience. I dealt with Kate and she made the experience so easy. After a discussion on the phone, mostly everything else was done via text and email and was really st... もっと見る
企業が回答しました
企業情報
当該企業による記述
At Luv Cars we are a leading car finance broker dedicated to providing our customers with the best and most convenient financing solutions for purchasing their dream cars. With our extensive network of lenders and dealer network, we are committed to helping you secure affordable and tailored financing options. We make your car buying experience stress free! We take away the pain and stress of buying a car on finance and replace it with a friendly and extremely efficient service that will leave you feeling the Luv you deserve from buying a car!
当該企業による記述
- We make your car buying experience stress free! We take away the pain and stress of buying a car on finance and replace it with a friendly and extremely efficient service that will leave you feeling the Luv you deserve from buying a car!
連絡先
The Blue Tower, MediaCityUK, M50 2ST , Salford, 英国
- 0161 667 8000
- Info@luvcars.com
- luvcarloans.co.uk
4.7
優良
1619件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 96％に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Fantastic service
Fantastic service, They helped me purchase the right vehicle at a great price.
Very easy, Quick and hassle free
2026年7月20日
Luv Cars からの回答
Hi, thank you for taking the time to leave us a review. We are happy to hear that you had such a positive experience with our service. We hope you enjoy your new vehicle.
Luv Cars からの回答
Hi, thank you for your kind feedback on Ahad. We are proud to hear that he made your experience with us such a positive one, and we will ensure he are commended for his excellent service. We hope you think of us again if you or anyone you know needs a new car in future.
Luv Cars great experience 🌟🌟🌟🌟🌟
I have had a great experience with Luv Cars from beginning to end!
They have been patient with me when I was choosing a car at my budget and type of car i was looking for.
Rosie was always polite and helpful and patient and supportive with me.
I also had help and support from Reece and Ali.
Thank you Luv Cars, i have a wonderful and beautiful car! 🥰
My experience with you, has exceeded my expectations beyond anything i could have imagined!!
I am so happy with my car xx 💕💯
2026年7月18日
Luv Cars からの回答
Hi, thank you for your kind feedback on Rosie, Reece and Ali. We are proud to hear that they made your experience with us such a positive one, and we will ensure they are commended for their excellent service. We hope you think of us again if you or anyone you know needs a new car in future.
I recently used Love Cars for my…
I recently used Love Cars for my vehicle financing, and the process was absolutely seamless. The team was incredibly helpful, explaining every step clearly and securing a fantastic rate for me. I highly recommend their services for anyone looking to finance a car without the usual hassle.
2026年7月17日
Luv Cars からの回答
Hi Laura, thank you for taking the time to leave us a review. We are happy to hear that you had such a positive experience with our customer service team. We hope you enjoy your new vehicle.
All the bull about taking pic with car…
All the bull about taking pic with car before realising funds I work Mon to Fri had to take time off just for a pic
2026年7月17日
Luv Cars からの回答
Hi David, thank you for taking the time to share your feedback.
We’re truly sorry to hear about the experience not meeting expectations. This isn’t the level of service we aim to provide, and we understand how frustrating this must have been for you.
Please know that your comments have been taken seriously, and we’ll be addressing this with the team to ensure improvements are made. We would really appreciate the opportunity to discuss this further and work towards a resolution. Please contact our customer service department at your earliest convenience so
we can assist you directly.
Customerserice@luv-group.co.uk
Thank you again for bringing this to our attention.
Easy to deal with
Easy to deal with, everything sorted via phone and e-mail. very helpful. Especially Becca, who found me the car I now have. Thank you
2026年7月17日
Luv Cars からの回答
Hi, thank you for your kind feedback on Becca. We are proud to hear that she made your experience with us such a positive one, and we will ensure she is commended for her excellent service. We hope you think of us again if you or anyone you know needs a new car in future.
Luv Cars からの回答
Hi Tina, thank you for your kind feedback on Megan. We are proud to hear that she made your experience with us such a positive one, and we will ensure she is commended for her excellent service. We hope you think of us again if you or anyone you know needs a new car in future.
Luv Cars からの回答
Hi Tracy, thank you for taking the time to leave us a review. We are happy to hear that our team were very helpful. Enjoy your new vehicle.
They were friendly positive and…
They were friendly positive and helpful. They helped me source a great car. Then they put me in touch with a great lender. They supported me as I uploaded documents and liased with the lender. They informed me when I had the finance.
2026年7月18日
Luv Cars からの回答
Hi Peter, thank you for taking the time to leave us a review. We are happy to hear that you had such a positive experience with our customer service team. We hope you enjoy your new vehicle.
Awaful if i could i would have give…
Awaful if i could i would have give them negotive rating none of them have clue what they doing what they are saying they arrange the collection for me i told them i am going from cornwall but when i reached the dealership in london they refised to hand over the vehicle as they said the finance company did not pay them yet so i lose £400 on taxi and plus the train ticket back to cornwall plus train ticket back also the hasel plus dealership refused to refund the deposit avoid them its scam donot fall in to there trap
2026年7月18日
自発的なレビュー
Luv Cars からの回答
Hi Muhammad, thank you for taking the time to share your feedback. We’re truly sorry to hear about the experience not meeting expectations. This isn’t the level of service we aim to provide, and we understand how frustrating this must have been for you.
Please know that your comments have been taken seriously, and we’ll be addressing this with the team to ensure improvements are made. We would really appreciate the opportunity to discuss this further and work towards a resolution. Please contact our customer service department at your earliest convenience so
we can assist you directly.
Customerserice@luv-group.co.uk
Thank you again for bringing this to our attention.
From start to finish everyone very…
From start to finish everyone very helpful there was no messing about an very professional
2026年7月18日
Luv Cars からの回答
Hi Dave, thank you for taking the time to leave us a review. We are happy to hear that you had such a positive experience with our customer service team. We hope you enjoy your new vehicle.
very easy to deal with very helpful and…
very easy to deal with very helpful and nothing was to much trouble
2026年7月17日
Luv Cars からの回答
Hi James, thank you for taking the time to leave us a review. We are happy to hear that you found our processes easy and that our staff were helpful. We hope you enjoy your new vehicle.
Excellent efficient quick service from…
Excellent efficient quick service from start to finish
2026年7月17日
Luv Cars からの回答
Hi, thank you for taking the time to leave us a review. We are happy to hear that you had such a positive experience with our service. We hope you enjoy your new vehicle.
Great service
Everything done super fast and a great range of cars to choose from. Got the car i wanted and everything handled professionally and fast
2026年7月17日
Luv Cars からの回答
Hi Gordon, thank you for taking the time to leave us a review. We are happy to hear that you had such a positive experience and that everything was done quickly. Enjoy your new vehicle.
Luv Cars からの回答
Hi Sunny, thank you for taking the time to leave us a review. We are happy to hear that you had such a positive experience with our customer service team. We hope you enjoy your new vehicle.
Luv Cars からの回答
Hi Russel, thank you for taking the time to leave us a review. We are happy to hear that you found our processes smooth. We hope you enjoy your new vehicle.
Great company no hassle
2026年7月13日
Luv Cars からの回答
Hi Mark, thank you for taking the time to leave us a review. We are happy to hear that you had such a positive experience with our customer service team. We hope you enjoy your new vehicle.
Very easy process!
Very easy process from applying online, to discussing on the phone what we needed to going and collecting the car! Thank you
2026年7月15日
Luv Cars からの回答
Hi Kevin, thank you for taking the time to leave us a review. We are happy to hear that you found the application process easy. We hope you enjoy your new vehicle.
Extremely hard work some staff r…
Extremely hard work some staff r helpful but most time felt exnored would not recommend 2 anyone
2026年7月15日
Luv Cars からの回答
Hi Stephen, thank you for taking the time to share your feedback.
We’re truly sorry to hear about the experience not meeting expectations. This isn’t the level of service we aim to provide, and we understand how frustrating this must have been for you.
Please know that your comments have been taken seriously, and we’ll be addressing this with the team to ensure improvements are made.
We would really appreciate the opportunity to discuss this further and work towards a resolution. Please contact our customer service department at your earliest convenience so
we can assist you directly.
Customerserice@luv-group.co.uk
Thank you again for bringing this to our attention.
Luv Cars からの回答
Hi Julian, thank you for taking the time to leave us a review. We are happy to hear that you had such a positive experience with our customer service team. We hope you enjoy your new vehicle.
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