Outstanding service from start to finish customer service amazing service and staff a cut above the rest :) Dealership had some issues but luv cars team went above and beyond to help me. They kept... ãã£ãšèŠã
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Very quick and unitrusive process,a special shout out to Sep for sourcing exactly what I needed at a budget that was cheaper than I anticipated ð, and to Louise from the handover team, lovely people... ãã£ãšèŠã
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How they listened to my situation and still found a way to help me so for that thank you the member of staff listened to me and helped in every way possible her name was Emma so thank you
Very straightforward and easy experience. I dealt with Kate and she made the experience so easy. After a discussion on the phone, mostly everything else was done via text and email and was really st... ãã£ãšèŠã
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At Luv Cars we are a leading car finance broker dedicated to providing our customers with the best and most convenient financing solutions for purchasing their dream cars. With our extensive network of lenders and dealer network, we are committed to helping you secure affordable and tailored financing options. We make your car buying experience stress free! We take away the pain and stress of buying a car on finance and replace it with a friendly and extremely efficient service that will leave you feeling the Luv you deserve from buying a car!
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- We make your car buying experience stress free! We take away the pain and stress of buying a car on finance and replace it with a friendly and extremely efficient service that will leave you feeling the Luv you deserve from buying a car!
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The Blue Tower, MediaCityUK, M50 2ST , Salford, è±åœ
- 0161 667 8000
- Info@luvcars.com
- luvcarloans.co.uk
4.7
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My car expert was lovely and patientâŠ
My car expert was lovely and patient when choosing a car however Iâm not a big fan of the admin side of the company who didnât pay the dealership the correct amount and then it took them a day and half to sort after calling them a dozen times
2026幎6æ9æ¥
Luv Cars ããã®åç
Hi Lisa, thank you for taking the time to leave a review. We are glad to hear that your experience with our car expert was positive, however we are sorry to hear about the issue you encountered with our team completing the purchase of your vehicle. This is not the level of service that we aim to provide. Your feedback has now been passed back to the relevant teams to look into. Once again, we apologise for your negative experience and wish you all the best moving forward with your new car.
ð¡ð¡....
The sales team can't go enough for you but the after purchase customer services are absolutely shocking!! No direct contact number just endless emailing..... infuriating isn't the word.!
2026幎4æ17æ¥
Luv Cars ããã®åç
Hi, thank you for taking the time to share your feedback.
Weâre truly sorry to hear about your dissatisfaction with our after purchase customer service. This isnât the level of service we aim to provide, and we understand how frustrating this must have been for you. Please know that your comments have been taken seriously, and weâll be addressing this with the team to ensure improvements are made.
We would really appreciate the opportunity to discuss this further and work towards a resolution. Please contact our customer service department at your earliest convenience so we can assist you directly.
Customerservice@luv-group.co.uk
Thank you again for bringing this to our attention.
Had a really smooth no hassleâŠ
Had a really smooth no hassle application, Iâm really happy with Ali talked me through it and got me a beautiful bmw 4 series, couldnât be more happy and everything was so easy well chuffed
2026幎6æ9æ¥
èªçºçãªã¬ãã¥ãŒ
Luv Cars ããã®åç
Hi Mr. Greenwood, thank you for taking the time to leave a kind review for Ali. We are glad to hear that you found the process smooth and are happy with your car. We wish you all the best moving forward with your new car.
Very helpful from start to finish couldâŠ
Very helpful from start to finish could not fault Danielle and who ever else was involved with me getting my car and well in press with my car thanks very much ð.
2026幎6æ6æ¥
Luv Cars ããã®åç
Hi Ewan, thank you for the positive feedback for Danielle and the team. We are happy to have been able to help and hope you enjoy your car.
They made everything easier withâŠ
They made everything easier with explaining everything helping when needed. Absolutely brilliant thank you
2026幎6æ8æ¥
Luv Cars ããã®åç
Hi Patricia, thank you for taking the time to leave a positive review. We are glad to know that we were able to make everything easier for you and we appreciate your feedback.
Amazing company and staff
Brillant service from start to finish amazing customer service explained everything and always willing to answer any questions i needed 100% top service
2026幎6æ8æ¥
Luv Cars ããã®åç
Hi Emma, we really appreciate your positive feedback. We are happy to have been able to assist with answering your questions and providing the level of service we strive to deliver. We hope you think of us again if you or anyone you know needs a new car in future!
Luv Cars ããã®åç
Hi Bester, we appreciate your positive feedback and are glad to have been able to offer you the level of service that we strive to deliver. Once again, thank you for your review and all the best with your new car.
Nice easy process
Nice easy process, my car expert explained everything clearly helped find an amazing car was all sorted in a couple days. Highly recommend
2026幎6æ4æ¥
Luv Cars ããã®åç
Hi Karl, we would like to thank you for taking the time to leave a positive review. We are glad the process was nice and easy and truly appreciate your commendation. We hope that you think of us if you wish to purchase another car in the future!
From the moment i enquired aboutâŠ
From the moment i enquired about finance they were very professional and very helpful. There was no rushing you ir going over your budget.
2026幎6æ5æ¥
Luv Cars ããã®åç
Hi Frankie, we appreciate your positive feedback. We are happy to hear that you found our service team very helpful. We wish you all the best with your new car and hope that you think of us should you wish to purchase another car in the future.
Everything was full profesionalâŠ
2026幎6æ3æ¥
Luv Cars ããã®åç
Hi Arkadiusz, thank you for the positive review! We are happy to hear that you were please with our professional service and hope that you enjoy your car.
Excellent experience with these people
Excellent experience with these people. They made the whole process very easy and they have lovely customer service personnel. Thank you all âââââ
2026幎6æ6æ¥
Luv Cars ããã®åç
Hello Justin, we are glad that you took the time to leave a positive review! We are delighted to hear that you had an excellent experience with our team and hope you think of us should you wish to buy another car in the future.
The team at luv cars are absolutely soâŠ
The team at luv cars are absolutely so helpful and always keeping in touch throughout the whole process. Would definitely recommend luv cars ð
2026幎6æ5æ¥
Luv Cars ããã®åç
Hi Kelly, thank you for taking the time to leave positive feedback for our team! We are thrilled to have been able to help throughout the process and truly appreciate your recommendation.
Good service
Great experience with getting my finance sorted and finding my car. Original car I looked at had been sold but Ali didnât give him. He asked me about other options in my saved cars. He went through all the pricing on my preferred choices without deposit and with varied amounts of deposit. I had a deposit to put down. When we found my car he contact dealership and advise this is the one I wanted. He also advised the dealership that there was to me a new 12 month mot 12 month warranty and service done on car before I picked it up. All was done. The only issue was when I arrived at dealership to pick up car luv cars as for a picture to be sent over of me with the car before they release the balance of finance this took a while to do but finally got my car
2026幎5æ1æ¥
èªçºçãªã¬ãã¥ãŒ
Luv Cars ããã®åç
Hi Karen, we appreciate your positive feedback for Ali. We are glad to hear that you were shown all options and able to decide on a car that was right for you. We also appreciate your constructive feedback regarding the need for a picture with your car, we will feed this back to our team. Once again, thanks for the review and we wish you all the best with your new car.
Ali was really helpful throughout.
2026幎6æ2æ¥
Luv Cars ããã®åç
Hi Cassie, we appreciate you taking the time to leave positive feedback for Ali. We are glad to hear that he was able to help throughout and we wish you all the best with your new car.
Excellent services..
2026幎6æ2æ¥
Luv Cars ããã®åç
Hi Nikolaos, thank you for taking the time to leave us a review. We are glad to hear that your experience with us was such a positive one. We hope you enjoy your new vehicle.
Iâm surprised they are trading
This is a company I wished I had not got involved with..
5 submissions later of my documentation
Contraindicated informationâŠ
Telling you you need to be on site with the car take a selfie upload that picture and immediate transfer of fundsâŠ.
Got told 15-20mins it would take⊠letâs try 2 hours later.
They claim itâs a back log, however this is at half past nine of the morning.!!!
2026幎6æ2æ¥
èªçºçãªã¬ãã¥ãŒ
Luv Cars ããã®åç
Hi Tracey, thank you for taking the time to share your feedback.
Weâre truly sorry to hear about the delays. This isnât the level of service we aim to provide, and we understand how frustrating this must have been for you. Please know that your comments have been taken seriously, and weâll be addressing this with the team
to ensure improvements are made. We would really appreciate the opportunity to discuss this further and work towards a
resolution. Please contact our customer service department at your earliest convenience so we can assist you directly.
Customerserice@luv-group.co.uk
Thank you again for bringing this to our attention.
Luv Cars ããã®åç
Hi Antony, thank you for taking the time to leave us a review. Thank you for your kind feedback on Sai. We are proud to hear that he made your experience with us such a positive one, and we will ensure he is commended for his excellent service. We hope you think of us again if you or anyone you know needs a new car in future.
The whole team where exceptionalâŠ
The whole team where exceptional dealing with me and helping find a new car. Kept me up to date with everything. Can't thank Rebecca & michelle enough. They went above and beyond and would definitely recommend luvcars to anybody looking to find a new or used car
2026幎6æ1æ¥
Luv Cars ããã®åç
Hi Mike, thank you for taking the time to leave us a review. Thank you for your kind feedback on Rebecca and Michelle. We are proud to hear that they made your experience with us such a positive one, and we will ensure they are commended for their excellent service. We hope you think of us again if you or anyone you know needs a new car in future.
I will recommend luv cars to everyone
I will recommend luv cars to everyone. They were very helpful and the process was easy and fast. I want to say thank you to Scott and the team for making it easy for me to get my dream car
2026幎5æ28æ¥
Luv Cars ããã®åç
Hi, thank you for taking the time to leave us a review. Thank you for your kind feedback on Scott. We are proud to hear that he made your experience with us such a positive one, and we will ensure he is commended for his excellent service. We hope you think of us again if you or anyone you know needs a new car in future.
Great service ððŸ
2026幎5æ29æ¥
Luv Cars ããã®åç
Hi, thank you for taking the time to leave us a review. We are glad to hear that your experience with us was such a positive one. We hope you enjoy your new vehicle.
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