Excellent customer service from beginning to end, rings are so beautiful. I never do reviews but this was definitely needed. Will be shopping with Luxe emporium again. Big shout out to Heather in cust... もっと見る
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My boyfriend ordered a ring from this company on August 3th, and as of August 29th, we still haven’t received it. He received an order confirmation, so the order was clearly placed successfully.... もっと見る
Not only are the rings immaculate I am genuinely gobsmacked at how good this company’s customer service is! I bought my wife a lovely ring from here over a year ago. Which had a slight issue due... もっと見る
I ordered some rings recently to wear on holiday and they are beautiful, I love them. The customer service is fantastic too replied to all my emails quickly, My rings came in a lovely box with a perso... もっと見る
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ネガティブなレビューの 85%に回答しています
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Absolutely love my jewellery from luxe…
Absolutely love my jewellery from luxe emporium. The quality is amazing for the price - I keep getting compliments on how expensive I look! Everything from the service to the quality has been amazing. I couldn’t recommend them more!
10/10 - Absolutely stunning!
What a gorgeous brand! My ring arrived quickly and it’s absolutely beautiful, EVERYBODY is asking where I got it from. The customer service was fantastic, Heather was so helpful and kind. 10/10! Couldn’t recommend them enough! You won’t regret ordering that ring!
Absolutely beautiful jewellery
Absolutely beautiful jewellery, Amazing customer service and i can't wait to get another ring to go along side my engagement ring and for day to day wear! Nothing seems a bother to the team at luxe emporium. Would absolutely recommend, what a fabulous team.
Fast delivery amazing customer care.
Fast delivery, customer care team is brilliant for a small team Heather went above and beyond to make sure I got my order on time for a gift for my daughter’s birthday. I’ll definitely be back thank you!
The customer service is second to none…
The customer service is second to none they are so helpful and responsive. The ring I ordered is beautiful and really good quality. Thank you again for all your help!!
Beautiful jewellery and excellent customer service
I cannot recommend Luxe Emporium enough, I have ordered a few times now I have even bought something as a gift as I love the jewellery so much. I really want to highlight their customer service especially in a world where we often see something online place an order for it to arrive not as described and when you attempt to contact them nobody replies. I can assure you when you order from Luxe Emporium your jewellery will exceed your expectations it’s just stunning and you can contact customer services with any questions/queries and you receive prompt replies, they go out of their way to ensure you are nothing but satisfied with their service, Heather replied to my question straightaway and was just so lovely, such a great business to deal with I now wouldn’t bother going anywhere else.
Placed my order and there was a bit of…
Placed my order and there was a bit of a mix up but Heather from customer service went above and beyond to get it sorted. Excellent service and will be ordering again.
Bought my wife a couple of pieces from…
Bought my wife a couple of pieces from Luxe for her birthday she absolutely loves them. Had a couple questions about sizing and the team helped me out straight away. The pieces have stayed perfect will definitely be ordering again thank you team!
What an amazing business.
What can I say, I started purchasing from here in 2024 and didn’t expect myself to be leaving a review 13 orders later but I am addicted! Customer service is great and questions are always answered promptly by the team. I love how they are a small family business they really do care. You won’t regret purchasing.
I’m over the moon with my 3 rings from…
I’m over the moon with my 3 rings from Luxeemporium, originally I thought I’d measured my ring size correctly, but I hadn’t. Great customer service as a ring sizer was sent out immediately and shortly after confirming my size, I received the order.
I’ve been purchasing from the girls at…
I’ve been purchasing from the girls at Luxe for at least 3 years! Every single piece is amazing quality and have lasted so well ❤️
Absolutely gorgeous rings
Absolutely gorgeous rings! I’ve loved every single item I’ve purchased from them. Customer service is absolutely amazing any questions I’ve always had answered straight away!
Beautiful peices
Beautiful peices
I have bought a few peices and have never been disappointed in any of the products
They have the most gorgeous rings
They have the most gorgeous rings, but won’t let me return the ring my partner baught me as my son ripped the tag off before i could even try it on and when i finally did try it on it was way too big for me now i have a ring that i can’t even return and don’t know what to do with….

Luxeemporiumx からの回答
Best jewellery company on the market.
I believe it’s really important to review a few months down the line. Anyone can create a silver ring, that looks shiny on arrival. But Luxe Emporium claim their rings are tarnish free, and they really are!
I am 5 months in from my ring arriving. When it arrived I was truly lost for words as to how beautiful and sparkly it was. I’d purchased a similar ring elsewhere before I found Luxe Emporium, and it turned up cloudy. So I really was over the moon.
Since May, I’ve not taken this ring off. I’ve just had a very premature baby in ICU NICU and used harsh soaps and hand sanitiser constantly and the band is still as shiny as the day it arrived.
I even got asked by my midwives if it was the real deal because of how beautiful it was. I told them exactly where it came from because everyone deserves to have some luxury.
Luxe Emporium also has incredible customer service. Nothing is too much trouble and they want to help.
So yes, I 100% recommend Luxe Emporium. A small, family run business, taking the jewellery industry by storm.
I can’t wait to receive my next order.
Xxx
Excellent quality had so many…
Excellent quality had so many compliments, the sizing a are a great variety of sizes & can’t wait to purchase again ❤️
I’ve read reviews on various platforms
I’ve read reviews on various platforms, a few initially put me off purchasing, however, I took the plunge after reading more reviews. This company is nothing short of brilliant. The customer service backs up the product 100%. I know you can read reviews and think “I bet the owners & staff got all their friends to review” I can categorically say that if my experience is anything to go by, then they’re all genuine reviews. I sent a ring back as it was too small, likely because it was a wider band, but I received an email to say it had been received back, but the size I needed was out of stock until October. Anytime I chased or raised a query I’ve had a response, sometimes after 10pm on weekends. This company goes the extra mile. The purchases I’ve made (almost £500 over 3 weeks) has all been fabulous and looks exactly like the photos. If you’re feeling hesitant, don’t be, you’ll love your purchase.
Thank you to everyone at Team Luxe Emporium, keep smashing it, you’re doing a great job xxx
I came to heather with an emergency (
I came to heather with an emergency ( getting married in 3 days and my rings arrived and they were to big) she went above and beyond to help me get my rings ASAP before the big day I could t thank her enough
I received the most amazing customer…
I received the most amazing customer service. Heather went above and beyond to make sure I was happy
My jewellery is perfect I absolutely love it
Thanks again. I will definitely be buying more
Stunning jewellery
Stunning jewellery
Hubby treat me to new rings for our wedding anniversary, unfortunately he bought wrong size. Heather from luxe has been amazing getting it resoved for me. Really helpful and lovely. 5 stars all round for luxe emporium. Thanks so much x
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