Luxoliving レビュー 811

I had some trouble with my desk emailed them they straight away resolve the issue and sent me a new desk couldn’t be more happier with the way they handled this and how prompt everything was handled and the shipping. Thank you so much Don.

Don was very helpful and responsive, since my problem immediately .

Mira was great to talk to and very helpful.

I am not a direct customer and Mira still went out of her way to help me

We bought a sauna from Luxo Living and although there were some faults, Gil was extremely helpful in getting the issued resolved fast and correctly. Highly recommend Luxo Living for affordable home furniture

I had a very positive experience with Luxo Living thanks to Gileanne, who handled my warranty claim professionally and efficiently. Communication was clear, timely, and reassuring throughout the process. Would happily recommend Luxo Living.

Jeffrey was very helpful in sorting out a small problem with out any drama.

If I could give this company a zero I would. I purchased bunks online, got notification they were to be delivered but they didn't show up. I rang them & they said there were no more in stock. The process of getting a refund was incredibly painful & I received multiple automated texts that kept saying my order was going to be delivered despite the fact it had been cancelled. I was offered $100 to change my review but I can't because it was perhaps the worst buying experience I've ever had. If this company is legit you need a massive overhaul of the way you do things.

JEFF and gill is such an incredible problem solver thank you so much for helping me I’m so impressed by how you communicate.

Jeff and Gil provided fantastic service from start to finish. They were knowledgeable, attentive, and went above and beyond to make sure everything was handled perfectly. Highly recommend!

Nicole provided excellent customer service while helping me with two furniture orders. She handled everything promptly and genuinely did her best to address my concerns. I really appreciate her help and professionalism.

Jeff was super helpful and very attentive to my issue. He was quick to respond and was very friendly and patient throughout the whole process.

Charlotte was super quick to reply to all my queries. Friendly and very helpful

I had trouble with my address and Mira helped me and communicated through the process.

Great experience with Luxo Living and great support from Charlotte who assisted with a refund due to change of mind/ not going to suit our current furniture. Will definitely be looking to Luxo Living to see what we can purchase in the future.

Ramelyn was very friendly & helpful and was able to resolve my issue effectively

Gil angelica provide very good service

Really quick service and Michelle made sure to call back to confirm the changes to my order. Would recommend.

Mira was very helpful and answer all my questions and it’s very full of knowledge

Ordered my daughter a vanity desk for Christmas. They told me it would be delayed until after Christmas which was fine. Then fitter message saying it was going to be later in January, although this was a main gift for my daughter, I was ok about it. Then recieved a message to say select the delivery date which I selected for 17th Jan.

The day before I get notified that the item is out of stock and they can’t fulfil the order.

There was zero empathy for the fact that a young girl who was really looking forward to her Christmas gift to be told she’s not getting it. Just very matter of fact like this is something they do on a regular basis. I notice they are still advertising the u it on their website. Be very careful of this mob.