My husband brought me a bracelet quite some time ago and all honesty it is absolutely beautiful. It still shines all now it doesnât discolour or anything. I know the guy behind the scenes and he is ab... ãã£ãšèŠã
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No communication at all to say order was delayed and it still hasnât been sent out. Was supposed to be a birthday present. Definitely wonât be ordering again and wouldnât recommend to anyone.
Company advertised "guaranteed next day delivery" for £10, of which is paid. Was then told it would be two weeks. Pointless
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Received my order this week, and I love all the sparkly pieces! Itâs such nice quality and Iâve gotten so many compliments on the earrings, necklace, and bracelets that I wore. Really impressed by... ãã£ãšèŠã
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Luxsy Jewels is a UK based jewellery brand created in late 2019. A modern, luxury and classy jewellery brand that caters for men and women all around the world. We've seen substantial amount of growth over the years as we continue to provide premium quality jewellery at affordable prices. Customer service along with product quality is at our core.
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3.3
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Amazing quality of the bracelet IâŠ
Amazing quality of the bracelet I ordered and came so quickly very satisfied with my order
2023幎12æ5æ¥
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Luxsy Jewels ããã®åç
Thanks Bella, really appreciate your kind words for this review. Glad you loved the product.
Amazing Again Iâve purchased and veryâŠ
Amazing Again Iâve purchased and very very happy with the product and theyâve provided exclusive service
2023幎12æ5æ¥
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Luxsy Jewels ããã®åç
Hey Millie, Its been amazing doing business with you. Looking forward to your next purchase :)
Bracelet is very small
Bracelet is very small, itâs a gift for my mum but worried it wonât fit around her wrist. Contacted Luxsy but no reply. Also, quality isnât great, doesnât look like what it cost.
2023幎11æ28æ¥
Luxsy Jewels ããã®åç
Hey Vajdi,
Sorry to hear about your experience. We have taken note about the time it took to respond to your query. Your next experience with us will be a much better one :)
Luxsy Jewels ããã®åç
Hey Diane,
Very pleased to hear you love the product and service :)
Great ring for the price
Great ring for the price, has been an eye catcher ever since Iâve worn it!
But, unfortunately after 2/3 of irregular use, the colour has started to fade and itâs started to go pink/bronze.
2023幎7æ21æ¥
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Luxsy Jewels ããã®åç
Hello Abadoh,
Weâve requested more information about you and your order via TrustPilot which you havenât given. We canât verify your email or name to any order with us. Please can you get back to us at support@luxsyjewels.com so we can verify your order and take appropriate steps from there.
Thanks
Speedy satisfied customer delivery package lovely gift wasâŠ
Speedy delivery package lovely gift was for my daughter 21st birthday which is Nov 1st so she hasnât received it as yet but I love it , will definitely purchase Christmas gifts my daughters and 3 granddaughters.
2023幎9æ25æ¥
Great buy
Lovely pieces they sell good quality no rusting or discolouration. Size is accurate and the pieces are just stunning. Bonus delivery was quick and no issues with customer service
2023幎9æ15æ¥
Luxsy Jewels ããã®åç
Hey Fateha,
Thank you for your lovely review. We appreciate your time taking to write this. Hope to see you shop with us again soon :)
Hi lovely thanks ð great jewellery
2023幎9æ11æ¥
Luxsy Jewels ããã®åç
Hi Danielle, Thank you for the time writing us this lovely review. We really appreciate it :)
Fast delivery
Had a very good experience. Fast delivery and excellent communication. A Star.
2023幎8æ24æ¥
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Luxsy Jewels ããã®åç
Hey Kelvin, Really appreciate you taking your time to write up this review for us :) We're glad you loved the experience shopping with us at Luxsy Jewels.
Quality of goods and Exchange serviceâŠ
Quality of goods and Exchange service was amazing, I would definitely be recommending to friends and family.
2023幎7æ31æ¥
Luxsy Jewels ããã®åç
Hey J,
Thank you so much for this lovely review. Please to hear you loved our service.
Hopefully see you shopping with us more often :)
Very good customer service and fastâŠ
Very good customer service and fast response time
2023幎7æ30æ¥
Luxsy Jewels ããã®åç
Hey Janice,
Thank you so much for taking the time to write us a lovely review. We're happy to have helped you with your queries. Looking forward to seeing you shop with us again :)
Great service A1 star quality
2023幎7æ24æ¥
Luxsy Jewels ããã®åç
Hey Kenny,
Thanks for the time writing us a lovely review.
Appreciate it a lot.
Good staff
Ring that I bought wasnât quite right but the customer service I received by this Company was aceðð» couldnât of asked for more help when dealing with an issue. brilliant ownership
2023幎7æ28æ¥
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Luxsy Jewels ããã®åç
Hey Ben, thank you for reaching out to us and being a pleasure to work with in sorting out your original issue. We're happy we sorted this out for you and you loved the service we provided. Looking forward to you coming back and shopping with us again :)
Excellent customer serviceâŠ
Excellent customer service n excellent product i will definitely keep buying my blings from this website 5âïž from me to all the members of this team âŠ..
2023幎7æ4æ¥
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Luxsy Jewels ããã®åç
Hello Mrs Khan,
Thank you so much for the lovely review. It was a pleasure helping you with your queries. Looking forward to seeing you ordering from us again :)
Really good and really nice
2023幎6æ26æ¥
Luxsy Jewels ããã®åç
Thank you for this lovely review :)
Excellent customer service!
Got a ring that I didnât like and the store was willing to exchange it with another item that i like. Overall, staff were professional and helpful! Definitely shopping again!
2023幎6æ11æ¥
Luxsy Jewels ããã®åç
Hello Naadia,
Really appreciate this lovely review. Was a pleasure talking to you and answering your queries. Looking forward to seeing you order from our website again :)
Really happy
Ordered the star ring and it is in really good condition and looks really nice the delivery was a bit over there limit but thatâs ok cause I ordered it right before the weekend.
2023幎6æ8æ¥
Luxsy Jewels ããã®åç
Hey Rion,
Lovely communicating with you throughout the purchase. Really glad you loved the product.
Luxsy Jewels ããã®åç
Thank you Michael for this review. Appreciate you love our products :)
Luxsy Jewels ããã®åç
Hey Andreea,
Thank you for taking your time to write a lovely review.
Appreciate it a lot.
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