Great service abut hesitant at start as I thought it sounded to good to be true but after reading all paper work etc I am happy. I feel so much more protected now.
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
They are very accommodating and very thorough. The whole process was meticulous and very friendly throughout. There was no selling as such they just offered me decent product at a better price and am... もっと見る
Very polite staff managed to find me policy for me and I was able to sort out inheritance I can leave my children to i got the cover I asked for it was quick and easy to understand
A professional friendly service from a great team of people. Harry expertly guided us, giving us time to make informed choices. We were asked questions that made us re-evaluate our current policies. H... もっと見る
企業が回答しました
企業情報
当該企業による記述
Lyfesure – Life Insurance You Can Trust At Lyfesure, we believe protecting your loved ones shouldn’t be complicated, overwhelming, or impersonal. As a proudly independent and family-run life insurance brokerage based in the UK, we bring a fresh, authentic, and genuinely caring approach to helping families secure their futures. Founded on real-life experience and built with compassion at its core, Lyfesure was created to make a difference. We understand the true value of financial protection because we’ve seen first-hand how life insurance can change lives – and sadly, how devastating it can be when cover isn’t in place. That’s why we do things differently. We take the time to listen. We never pressure. And we tailor our recommendations to suit you, your family, and your future — not the insurer. Whether you're looking for life insurance, critical illness cover, income protection, or need a policy review, we’ll walk you through your options with clarity, care, and transparency. Our expert consultants work with some of the UK’s leading insurers, including Legal & General, Liverpool Victoria, HSBC, Scottish Widows, and many more. This gives our clients the freedom to compare policies and choose cover that’s affordable, flexible, and aligned with their needs. We’ve helped thousands of families across the UK find peace of mind knowing they’re protected — not just for today, but for tomorrow and beyond. And with our ongoing support and regular policy reviews, we ensure your cover keeps pace with life’s changes. At Lyfesure, family comes first. That’s more than just a slogan — it’s our promise. We’re here to guide you with honesty, protect what matters most, and give you confidence in the decisions you make. We’re proud of our customer-first reputation and the trust we’ve built through clear communication, compassionate service, and real-life support. But don’t just take our word for it — read what our clients say right here on Trustpilot. If you're unsure where to start, need help understanding your current policy, or simply want a no-obligation chat, we’re here. No jargon. No hard sell. Just sound advice from a team that genuinely cares
連絡先
4.8
優良
223件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Lyfesure are professional
Lyfesure are professional, polite and extremely helpful. Very happy with them. They made me feel reassured about the cover I was taking and confident in their service. Highly recommend!
2025年5月21日
自発的なレビュー
Deception.nothing more to add.
2025年5月22日
Lyfesure からの回答
We appreciate all feedback whether it is positive or constructive, we are sorry to hear you feel this way. Can you please send an email to Hello@lyfesure.uk outlining your concerns and we will review this and do our absolute best to put this right. Looking forward to hearing from you Philip.
Lyfesure からの回答
Thankyou for your kind words :)
I'm really happy with Lyfesure
I'm really happy with Lyfesure! - they're the best insurance broker in the UK! Director Joe was amazing to work with. He found me a policy even though I have some health issues and other companies were rejecting me. The service was great from start to finish, and Joe kept me informed every step of the way. Plus, I got a £50 Amazon gift card for referring my partner! Thanks Lyfesure and Joe for making everything so easy.
2025年5月17日
Lyfesure からの回答
Thankyou for you kind words :)
Aliyah lyfesure
Aliyah was a breath of fresh air she made me feel relaxed and happy while also sorting out my life insurance quotes a lovely lady who made me feel very happy with my choices
2025年5月21日
自発的なレビュー
Lyfesure からの回答
Thankyou for your kind words :)
The person I spoke to about my insurance was very patient with me as I always get a bit anxious with these kind of things involving money. …
The person I spoke about my insurance was very patient with me
2025年5月15日
Lyfesure からの回答
Thankyou for your kind words :)
Absolutely great customer service from…
Absolutely great customer service from Jon
2025年4月12日
自発的なレビュー
Right from the beginging the lady i…
Right from the beginging the lady i spoke to was using hard selling tactics she didnt allow me to time to think about what she was telling/asking me, she spoke too fast, she was talking to me for 90 mins and she told me in the beginging this wont take long i found it very boring, and then when i rang and wanted to cancel my policy she rang me back and asked me i had changed my mind, she wouldnt listen to me when i said i thought it and realised i cant afford it now she still tried to convince me to carry on with it, she was very pushy and i dont apprechiate talking to people like that.
2025年1月30日
Lyfesure からの回答
Hi Mrs Reid, firstly thank you for your feedback we always welcome feedback whether it is negative or positive as it helps us to highlight areas where we can improve as a business and better serve our customers.
In response to your review, it is somewhat conflicting, you are saying she spoke too fast and didn't give you time to think, in the next breath you say the call took 90 mins and you found it very boring?
To explain, our sales agents are trained with the highest levels of customer service and are heavily monitored for compliance to ensure that all information is answered correctly and our clients fully understand and agree to the policies that have been arrange - this is inline with FCA regulation.
We are sorry you have had a poor experience, if you would like to discuss this further, then please send an email over to hello@lyfesure.uk.
Great information
The information was very good, and we were able to make a decision based on that information.
2025年1月28日
Great service
Great service,
Aliyah was very kind and helpful. She took her time to explain everything. She did not rush me, patiently answered all of my questions.
Thank you
2025年2月3日
自発的なレビュー
Great experience
I spoke to a really nice lady called Aliyah she explained everything to me and we worked out a payment that is really affordable for me very polite and courteous, very experienced.
2025年1月8日
I had a great meeting with Maddy today
I had a great meeting with Maddy today. She was very easy to speak to.
2025年1月10日
自発的なレビュー
Lovely customer service everything…
Lovely customer service everything explained really well
2024年12月19日
You need to explain that you are not…
You need to explain that you are not the current provider of my life insurance. I have cancelled my Direct Debit and am staying with my original provider.
2024年12月2日
Lyfesure からの回答
Hi Mrs. Stackman thank you for providing us feedback, all feedback is welcome whether positive or negative to help us improve our processes as a company.
After taking time to investigate your review through our call recordings and file history we can see our sales agent has met all of our compliance requirements and checklist with a 100% score.
If you would like to discuss this further then please do not hesitate to contact our customer service email hello@lyfesure.uk where we will provide any of the information you require.
Great service
Service really good both advisors I spoke to were friendly and helpful. I even took out a higher policy !
2024年12月10日
自発的なレビュー
I had an overall positive experience…
I had an overall positive experience with Lyfesure. The staff demonstrated professionalism and dedication, taking the time to understand my needs and deliver personalised assistance. Aliyah, Harry, and Maddy were polite and thorough in explaining the policies, ensuring I was satisfied with my choices. Their courteous approach and attention to detail were appreciated, making the process clear and easy to follow.
2024年11月28日
自発的なレビュー
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