Great quality of the products, really quick delivery, nice packaging. What´s there not to like :) Definetely not my last purchase.
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I find M-KAE's curated designs to be well executed; the quality is very good. Also, I have found that M-KAE customer service is very responsive, which is important to me as someone who orders on-lin... もっと見る
Beställde bikini. När den kommer är tyget otroligt tunt och konstigt, och passformen på toppen är inte bra. Returnerar då allt pga matchande set. Kunde för det första inte lämna in paketet hos vilket... もっと見る
企業が回答しました
Hurtig levering. Virkelig god kvalitet. Størrelsen var tilsvarende. Alt i alt en virkelig god og nem oplevelse at handle fra M-KAE
企業情報
当該企業による記述
After years of hard work and preparation, M-KAE finally launched its very first collection in April 2018. The fonder of the brand is Maria Kragmann, also known as a Danish content creator. Since we started M-KAE, we have been striving for timeless design, elegant and classic key pieces all in the highest quality and at affordable prices.
連絡先
Dronnings Tværgade 54, 1302, Copenhagen, デンマーク
- +4589877970
- hello@m-kae.com
- m-kae.com
4.5
優良
407件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great customer service
Super fast delivery, great customer service, easy & efficient delivery management, beautifully packaged products.
At this stage, one of the most positive online purchasing experiences.
Definitely will be a returning customer.;)
2023年2月24日
M-KAE からの回答
Dear Reka,
Thank you so much for your review🥹🌟
It means so much for us that you had a good experience shopping at M-KAE, with our customer service, products and fast delivery.
And it makes us even more happy to hear that this is one of the most positive online experiences you have had - wow, thanks a lot💖
We would love to see you again soon!
We wish you the best weekend,
Kind regards,
Line, M-KAE
Good experience with the team 🙏🏼
Thank you so much for good experience and very good quality clothes 🙏🏼 My girlfriend was incredibly happy to get it. And also thanks the team which solved all logistics questions. I recommend this brand everyone 🙌🏻
2023年1月26日
M-KAE からの回答
Dear Andrei,
Thank you so much for your review🤍
We are so happy to hear that you received your package and that your girlfriend was incredible happy about the items💙
And happy to hear as well that you had a good experience - thanks a lot for the kind words!
Hope to see you again soon,
Kind regards,
Line, M-KAE
Disappointing!
Disappointing!
This was my first time ordering from M-Kae and I was really expecting an insanely good quality for the prices and presentation. However, every piece I got looked so poor and sizing was just off. I am a size XS (EU) and ordered some knit pieces in size S since I wanted them to look a bit oversized but apparently everything was too tight! Nothing like the photos..
Very sad to realize that I have to return everything (at my own cost I believe). And I’m also a huge fan of the brand’s founder, following her on IG for years. But I guess it’s just that she does her job well - creating good content and presenting the appealing side of her outfits even when their quality is in fact really really low..
hope this helps your brand to improve because your designs are nevertheless nice and elegant.
2023年2月9日
自発的なレビュー
M-KAE からの回答
Hi,
Thank you for taking the time to share your feedback. We’re truly sorry to hear about your disappointing experience, especially as a first-time customer. We completely understand your frustration with the quality and sizing issues, and we apologize for not meeting your expectations.
Your comments are very important to us, and we will definitely share them with our team. We also understand that returning items at your own cost is frustrating, and we’re truly sorry for the inconvenience.
We appreciate your support of the brand and your kind words about the designs.🤎
Best regards,
Silje, M-KAE team
M-KAE からの回答
Dear Jelena,
Thank you so much for your review🌟
It means a lot to us that you had a good experience! And we are so happy to hear that the coat and delivery lived up to your expectations💖
Thanks again!
Best wishes,
Line, M-KAE
M-KAE からの回答
Dear Henrieta,
Thank you so much for your review💖
We are so happy to hear that you love the dress and it fits perfectly. We hope to see you again soon🥰
Best wishes,
Line, M-KAE
Me gusto mucho
Me gusto mucho! El tejido, el color, el estilo, la caída. El único pero es lo arrugado que está. Lo he planchado con mucho cuidado y es imposible quitarle las arrugas.
2023年1月31日
M-KAE からの回答
Hi Mahavish,
Thank you for your review☺️
We are very happy to hear that you are glad about your purchase. Hope you will love the coat as much as we do.
Please contact our customer service on hello@m-kae.com if you need an advise about the coat🤍 We are here to help you!
We wish you the best weekend,
Kind regards,
Line, M-KAE
M-KAE からの回答
Hi Elma,
Thank you so much for your 5-star review🌟
It really means a lot to us! Please apply for a collaboration on our website if interested☺️
Have a nice weekend,
Best wishes
Line, M-KAE
M-KAE からの回答
Hi Shelly,
Thank you so much for your review💖
It means a lot to us and we are happy to hear that you find the styles perfect and chic!
Have nice weekend,
Best wishes,
Line, M-KAE
Birthday gift
It was a birthday gift for my girlfriend and she is very happy with it. I did order few days before her bd and shipping to switzerland has been fast, like two days.
2023年1月7日
M-KAE からの回答
Dear Tadaj,
Thank you so much for your review💞
We are so glad to hear that your girlfriend is so happy about her present and that you had such a good experience shopping at M-KAE! It means a lot to us that you are sharing this with us.
Lovely day to you,
Kind regards,
Line, M-KAE
The items are perfect
The items are perfect, very satisfied with my purchase!
May be wrapping could be better :)
2022年12月28日
M-KAE からの回答
Dear Anastasiia,
Thank you for your review☺️
We're so glad to hear that you are satisfied with your purchase and the products are as expected.
We will take the packaging into consideration, thanks for the feedback.
We look forward to hear from you again🤍
Kind regards,
Line, M-KAE
N’achetez pas !!!
J’ai commandé le long manteau noir (kelby coat) et je suis extrêmement déçu de la qualité du produit. Je l’ai porté à 3 reprises et je fais extrêmement attention à mes affaires. Le manteau a bouloché de partout, il prend toute la poussière. C’est vraiment décevant en vu du prix. Je ne conseillerais pas du tout ce manteau.
2023年1月11日
M-KAE からの回答
Dear Sourya,
We are truly sorry to hear that the coat didn't lived up to your expectations.
We would love to hear more about your experience and therefore i highly encourage you to grab a hold of our Customer Service.
Mail: hello@m-kae.com or phone +45 8987 7970 🤍
We hope to hear from you,
Best Regards,
Line, M-KAE
Great customer service!
My order was unfortunately stolen by the delivery service but m-kae was reactive regarding this incident and everything was back in order! I love my new coat!!
2022年12月26日
自発的なレビュー
M-KAE からの回答
Dear Virginie,
Thank you for taking the time to leave a review💞
We are just so happy that you finally got the coat you have been waiting for! Thank you so much for your patience🤍
Lovely evening to you,
Kind regards
Line, M-KAE
Cudowny zakup
Piękne produkty (scraf and gloves), jakość na najwyższym poziomie. Przesyłka bardzo szybka. Polecam;)
2023年1月11日
M-KAE からの回答
Dear Magda,
Thank you so much for your review and for recommending M-KAE🥹
It means a lot to us that you had a good experience and that the items you ordered was beautiful.
Lovely evening to you,
Kind regards,
Line, M-KAE
M-KAE からの回答
Dear Rosanna,
Thank you so much for your review☺️
We are pleased to hear that you had a great experience with fast delivery and that you think the scarf is beautiful - we love it too.
Have a great day.
Kind regards,
Line, M-KAE
M-KAE からの回答
Dear Armelle,
Thank you so much for your review!
It makes us so happy to hear that you love the quality. It means a lot to us!
Hope to see you online again soon💖
Have a great day,
King regards
Line, M-kae
Mega cooler Schal🤩
M-KAE gefällt mir, da das Angebot nicht so gross ist dafür cooles Design und gutes Material. Schnelle unkomplizierte Lieferung. Danke
2022年12月12日
M-KAE からの回答
Dear Morena,
Thank you so much for your review💞
We're so glad to hear that you had a good experience with fast delivery and the product is as expected. Thank you for the kind words, it means a lot.
Have a lovely evening,
Kind regards,
Line, M-KAE
Ordered sweater as a present, arrived super fast!
I ordered a knit sweater as a Christmas gift for a friend and it arrived shockingly fast to the US from Denmark. Fantastic quality materials, it looks great and she's been wanting a piece of M-KAE clothing forever, so I know she'll love it. Thanks so much for helping to make Christmas special!
2022年11月25日
M-KAE からの回答
Dear Taylor,
Thank you so much for your review - it means a lot to us🤍
It is so amazing to hear - we hope that your friend was thrilled about the present and we hope to see you both again soon.
We hope you had the best Christmas. Thank you for your support!
Have a lovely evening,
Kind regards,
Line
Alles top
Schnelle Lieferung, Größe passt perfekt, tolle Qualität. Ich liebs! Vielen Dank :)
2022年12月5日
M-KAE からの回答
Dear Kim,
Thank you so much for your review💞
We're so glad to hear that you had a good experience with fast delivery and the product is as expected.
We look forward to hear from you again🤍
Kind regards,
Line, M-KAE
Thankful and happy
I loved how the communication is personalised and thoughtful, but not too much. Also I am very happy with the scarf.
2022年11月29日
M-KAE からの回答
Dear Mai,
Thank you so much for your review🤍
We are so glad to hear that you had a good experience and are happy with the scarf! It means a lot and thank you for sharing.
Have a lovely evening,
Kind regards
Line, M-KAE
En sikker vinder hvergang!
Havde bestilt en Houston sweateren i med deres nye lancering. Ca 1,5 uge efter ringede Line og fortalte, at der var udfordringer med leveringen, bare så jeg var klar over at der var lidt ventetid. Virkelig GOD STIL! Føler mig værdsat som kunde, når man personligt får besked ang. længere leveringstid. Jeg har modtaget min sweater i går har haft den på lige siden. Har også endda allerede modtaget komplimenter fra to forskellige i toget på vej hjem. Sweateren er lige som alle mine andre items fra M-KAE - fuldstændig uundværlig, tidsløs, god kvalitet og flot design. Jeg føler mig både smart og komfortabel. Den perfekte kombi. En trofast og meget loyal kunde - kan kun anbefale M-KAE til alle!
2022年11月26日
自発的なレビュー
M-KAE からの回答
Kæreste Julie,
Tusind tak for din flotte anmeldelse💞🥹
Hvor er det bare fantastisk at høre du er så glad for din Houston Sweater.🤍 Ja vi havde desværre lidt udfordringer med leveringen, men det løste sig og til det, vil vi sige tak for din tålmodighed og forståelse🙏🏼
Tak for de smukke ord, det betyder utrolig meget for et lille firma som os❤️
Må du få den bedste dag,
De bedste hilsner
Line, M-KAE
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