We did not expect much support on the free plan, so this was a pleasant surprise. The issue with Cyrillic characters had been there for a while, but the team followed up and it is now resolved.... ãã£ãšèŠã
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It does what its designed for. No problems using the smtp relays and technical services. Support is super fast, there are warnings and hints regarding the reputation so you can react fast changes occ... ãã£ãšèŠã
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Biggest part of SaaS business is customer service. Mark from MailerSend shows great CS response. He help me embark on trying MailerSend for evaluation purpose, and definitely move to paid plan so... ãã£ãšèŠã
The customer support provided by Mark was amazing. Setup was pretty easy and we hope for a long hassle-free relationship sending emails to our members.
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MailerSend is a hassle-free transactional messaging service designed so that developers can integrate transactional email and SMS quickly and effortlessly into their stack. Intuitively designed so anyone can contribute, with a powerful sending infrastructure and flexible payment plans that empower you to scale your sendings quickly. With over a decade of deliverability expertise, and inbuilt email verification, you can rest easy knowing your sender reputation will remain intact. Plus, premium features including sender identities, dedicated IPs and priority support make for an advanced, comprehensive solution. Get started for FREE with 500 emails per month, then upgrade for as little as $7/month for up to 5,000 emails!
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228 Park Ave S PMB 54955 New York, 10003-1502, New York , ç±³åœ
- marketing@mailersend.com
- mailersend.com
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Kudos to Reliable Service
MailerSend has been fantastic for our OTA websiteâfast, reliable, and easy to use. From booking confirmations to guest updates, everything delivers seamlessly. Great service and excellent support!

MailerSend, Inc. ããã®åç
No complaints
Been using for a bit. Easy to use. Great support, with quick responses. I've had no bad impressions thus far, and have no reason to believe thats going to change.

MailerSend, Inc. ããã®åç

MailerSend, Inc. ããã®åç
Moved from Mailgun and so far reallyâŠ
Moved from Mailgun and so far really love the clear interface and fast support.

MailerSend, Inc. ããã®åç
Wonderful experience with mailersend
Wonderful experience with mailersend. They were quick and responsive.

MailerSend, Inc. ããã®åç
I love their support & very responsive
I love their support, and fast and very accomodating on all inquiries i got with their System. Special mention to Ben, for assisting me!

MailerSend, Inc. ããã®åç
commendable customer service
This service is quite unique in that there is a real time, live, attention to prospective customers. Real attention to issues was given (hanks Mark A!), with immediate attention.
DNS changes was done automatedly and I have not been seeing such a seamless initial communication between customer support and new users for years now.
Oh and the product seems to be wonderful at first glance. I'm pretty sure it's going to be ticking all the smtp service boxes very nicely.

MailerSend, Inc. ããã®åç
Support that truly makes a difference
Weâve been using MailerSend for a while and the support really stands out. Responses are fast, the team proactively thinks along with us, and we received clear step-by-step guidance to configure everything (from authentication to templates and webhooks). Issues werenât bounced around but handled immediately, with transparent updates until they were fully resolved.
The platform itself is intuitive, the documentation is clear, and the reporting gives exactly the insights we need. So far itâs been very reliableâexactly what you want for transactional emails.
In short: a professional tool with an engaged support team. Highly recommended!

MailerSend, Inc. ããã®åç
Prompt Courteous Professional Attention
Mailersend has been wonderfully prompt and patient in helping to solve my problems. I am espeially grateful as Mailersend is key to helping me get my website to look very professional despite the fact that I am not a professional coder.
Michael J. Scharen
michaelsbookcorner.com

MailerSend, Inc. ããã®åç
Easy to use and great service
Easy to use and great service. Quick help and reply.

MailerSend, Inc. ããã®åç
Iâm completely new to website buildingâŠ
Iâm completely new to website building and integrating an email platform was a completely new experience for me. I was able to figure it out pretty easily using MailerSend. And when I had errors, MailerSend was awesome about reaching out to me, giving me resources to fix them. And Glenn from support was really helpful in making sure that he keeps me posted on how I can make sure I'm following email practices, but also giving out great updates for my site.
Thank you!

MailerSend, Inc. ããã®åç
Prompt Patient Attention!
It's been tedious and difficult cancelling a verified domain with an old account. I had forgotten about a verified domain I need in the new account. Glenn at Mailersend has been patient in resolving this problem. I'm close to getting the domain re-verified. The solution is instrumental in sending transactional e-mails. I expect Mailersend to be of great help in establishing my new website.
Looking forward to having everything up and running soon!
Best Regards,
Michael J. Scharen
michaelsbookcorner.com
Account Suspended Without Any Reason or Warning
My experience was unfortunately identical to other negative reviews here. I signed up, but my account wasn't approved. I followed their process and requested a review, only to have my account permanently suspended shortly after.
I never even had the chance to send a test email. I received no explanation and no communication. After reviewing their terms, I'm confident I didn't violate any policies. This lack of transparency is a major red flag. I'd strongly advise avoiding this service if you value reliability and communication.

MailerSend, Inc. ããã®åç
Approval for email service
Requested for the approval of email service,thanks to their team solved my issue within minutes

MailerSend, Inc. ããã®åç
Quick support and response
Quick support and response. Real analysis with resolutions
Quick and easy support
Quick and easy support - Had my problem sorted within the hour
Very happy

MailerSend, Inc. ããã®åç
Quick response to queries
Quick response to queries, Attractive prices and easy API integration with quick onboarding process.

MailerSend, Inc. ããã®åç
They care.
Those people really care for the customers. I got full support...even from technical staff.
They made no distinction between a paid customer and a free-loader (like myself).
I'm impressed.

MailerSend, Inc. ããã®åç
Talk about a fast response
Talk about a fast response! I had technical questions and they were all over it. I can't say enough about their excellent customer service!

MailerSend, Inc. ããã®åç
It's a great product
It's a great product. It works well. Have been using it for years. The one time I need support, they responded right away with a solution.

MailerSend, Inc. ããã®åç
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