MAISON de SABRÉ レビュー 

MAISON de SABRÉ からの回答

2026年4月22日 に更新

Dear Erzie,

We’re truly sorry to read this. This isn’t the experience we want you to have.

We’d appreciate the opportunity to take a closer look and assist you further. If you’re open to it, could you please send us a follow-up email with your order details so we can prioritise your case right away?

We’d also like to share that returns go through a careful review and assessment process to ensure each case is handled properly. Once we have your details, we’ll make sure yours is looked into with urgency and care.

We hope to assist you further. We value your trust in MAISON de SABRÉ. Please know we’re committed to resolving this properly for you.

Warm regards,
The MAISON de SABRÉ Team

MAISON de SABRÉ からの回答

2026年4月18日

Dear Julie,

Thank you for sharing such a thoughtful review.

We’re pleased to hear you’ve enjoyed both the quality of our leather pieces and your experience with our team. We’re glad the service stood out to you. It’s something we genuinely care about getting right.

We hope your pieces continue to bring you plenty of use and enjoyment, and we’d love to welcome you back whenever you’re ready for your next addition.

Thank you for choosing MAISON de SABRÉ. If you ever need anything or are thinking of adding another piece, we’re always here to help.

Warm regards,
The MAISON de SABRÉ Team

MAISON de SABRÉ からの回答

2026年4月14日

Hi there,

Thank you for taking the time to share your feedback. We’re sorry to hear that your experience didn’t meet expectations.

At MAISON de SABRÉ, we stand behind the quality of our pieces and follow a structured returns policy to ensure consistency and fairness across all orders. That said, we understand how this situation may have felt on your end, and it’s not the impression we want to leave.

A member of our Client Services Specialist team has reached out to you directly to review your case more closely and work toward a resolution. We’d appreciate the opportunity to make this right.

We value your trust in MAISON de SABRÉ. Please know we’re committed to resolving this properly for you.

Warm regards,
The MAISON de SABRÉ Team

MAISON de SABRÉ からの回答

2026年4月14日

Dear Sara,

Thank you for taking the time to share your feedback.

We’re sorry that your experience hasn’t met expectations, particularly around delivery timing, additional costs, and the return process. We understand how this can feel.

We also apologise for the delay in our response. Our team is working to assist each enquiry as promptly as possible, and we’ve already reached out to you directly to help with your return and the next steps.

Your feedback is important to us and we’ll continue to support you to resolve this as smoothly as possible.

We value your trust in MAISON de SABRÉ. Please know we’re committed to resolving this properly for you.

Warm regards,
The MAISON de SABRÉ Team

MAISON de SABRÉ からの回答

2026年4月12日

Dear Docmum,

We're sorry to hear about your experience. This isn’t the level of service we aim to provide.

Our team has been responding to all incoming emails, so it’s possible our reply may have been filtered into your spam or junk folder. It may be worth checking there, just in case.

If you’re able to reach out to us again, we’ll prioritise your message and make sure you receive a clear and timely update on your order.

We value your trust in MAISON de SABRÉ. Please know we’re committed to resolving this properly for you.

Warm regards,
The MAISON de SABRÉ Team

MAISON de SABRÉ からの回答

2026年4月6日

Dear Carol,

Thank you for sharing this with us. We’re so pleased our SABRÉMOJI™ charms reached you and that they’ve become part of your collection.

Each piece is crafted with care, and it’s wonderful to know the quality and finish came through just as intended.

Thank you for choosing MAISON de SABRÉ. If you ever need anything or are thinking of adding another piece, we’re always here to help.

Warm regards,
The MAISON de SABRÉ Team

MAISON de SABRÉ からの回答

2026年4月6日

Dear Angelica,

Thank you for taking a moment to share this with us. It’s a pleasure to see our pieces become part of your everyday.

Every detail is considered with intention. From the leather we select to the final finish, so it’s rewarding to see that come through in everyday use.

Thank you for choosing MAISON de SABRÉ. If you ever need anything or are thinking of adding another piece, we’re always here to help.

Warm regards,
The MAISON de SABRÉ Team

MAISON de SABRÉ からの回答

2026年4月6日

Dear Consumer,

Thank you for sharing your thoughts with us. We’re glad to know the piece has been working well as part of your daily routine.

It’s designed to bring together practicality and refinement in a way that feels easy to carry and use every day.

Thank you for choosing MAISON de SABRÉ. If there’s anything else you’d like to explore, we’re always here to help.

Warm regards,
The MAISON de SABRÉ Team

MAISON de SABRÉ からの回答

2026年4月6日

Dear Chris,

Thank you for your kind words. It’s always appreciated when someone takes a moment to share their experience with us.

We put care into every step, and it’s great to know it shows.

Thank you for choosing MAISON de SABRÉ. If there’s ever anything you need, we’re always here to help.

Warm regards,
The MAISON de SABRÉ Team

MAISON de SABRÉ からの回答

2026年4月6日

Dear Arbee,

Thank you for taking a moment to share this with us.

We put care into every step, from the leather selection through to the finishing, and it’s great to know it shows in how it feels and wears over time.

Thank you for choosing MAISON de SABRÉ. If you ever need anything or are thinking of adding another piece, we’re always here to help.

Warm regards,
The MAISON de SABRÉ Team

MAISON de SABRÉ からの回答

2026年4月6日 に更新

Dear Daphne,

Thank you for taking the time to share this with us. It’s always a pleasure seeing one of our pieces become part of someone’s everyday and work naturally with their style.

A lot of thought goes into how each bag looks, feels, and carries day to day. From the structure to the leather finish, every detail is made to feel easy and comfortable to use.

Thank you for choosing MAISON de SABRÉ. Whenever you’re ready for your next piece, we’re here to help.

Warm regards,
The MAISON de SABRÉ Team

MAISON de SABRÉ からの回答

2026年4月6日 に更新

Dear Jayson,

Thank you for taking the time to share your thoughts with us.

We put a lot of care into every detail, so it’s rewarding to know that it comes through in your experience. We’re looking forward to what you choose next.

Thank you for choosing MAISON de SABRÉ. We’re here whenever you need us.

Warm regards,
The MAISON de SABRÉ Team

MAISON de SABRÉ からの回答

2026年4月6日

Dear Merk,

Thank you for taking the time to share your thoughts with us. It’s great to see this piece being enjoyed the way it was intended.

We’re glad it left an impression. We’ve noted your suggestion on future characters and will be sure to share it with our team.

Thank you for choosing MAISON de SABRÉ. If you ever need anything or are thinking of adding another piece, we’re always here to help.

Warm regards,
The MAISON de SABRÉ Team

MAISON de SABRÉ からの回答

2026年4月6日

Dear Boy George,

Thank you for sharing this with us. It’s nice to hear how much she’s been enjoying it, especially as part of her everyday.

We love knowing it’s something she keeps reaching for.

Thank you for choosing MAISON de SABRÉ. If you ever need anything or are thinking of adding another piece, we’re always here to help.

Warm regards,
The MAISON de SABRÉ Team

MAISON de SABRÉ からの回答

2026年3月31日

Dear P. A.,

Thank you for taking the time to share this.

We’re glad to hear it’s wearing well with everyday use and that the colour has stayed consistent. That kind of durability is something we focus on, especially for pieces meant to be used often.

It’s great to know it fits your daily essentials comfortably and keeps things easy to access throughout the day.

Thank you for choosing MAISON de SABRÉ. If you ever need anything or are thinking of adding another piece, we’re always here to help.

Warm regards,
The MAISON de SABRÉ Team

MAISON de SABRÉ からの回答

2026年3月31日

Dear Ren,

Thank you for coming back to us again. It’s great to have you with us.

We’re glad to hear your second experience was just as smooth, especially with the delivery and overall quality. It’s reassuring to know everything arrived as expected and held up the way it should.

We’re glad the designs and colours stood out to you. Those details are something we focus on closely.

Thank you for choosing MAISON de SABRÉ. If you ever need anything or have something in mind next, we’re always here to help.

Warm regards,
The MAISON de SABRÉ Team

MAISON de SABRÉ からの回答

2026年3月31日

Dear Jan,

Thank you for your feedback.

We’re glad to hear you’re enjoying your SABRÉMOJI™ Fruit Charms and that your order reached you quickly. They’re designed to add a subtle touch of personality while still feeling refined, so it’s nice to know they’ve found their place with you.

Thank you for choosing MAISON de SABRÉ. If you ever need anything or are looking to add another charm to your collection, we’re here to help.

Warm regards,
The MAISON de SABRÉ Team

MAISON de SABRÉ からの回答

2026年3月31日

Dear Cami,

Thank you for taking the time to share this.

We’re glad your experience with our team felt responsive and easy throughout. That kind of support is something we pay close attention to and it’s great to know it came through on your end.

It’s great to hear the quality holds up in everyday use. That’s exactly what we aim for.

Thank you for choosing MAISON de SABRÉ. If you ever need anything or have something in mind next, we’re always here to help.

Warm regards,
The MAISON de SABRÉ Team

MAISON de SABRÉ からの回答

2026年3月31日

Dear Libangan,

Thank you for sharing this with us.

It’s great to hear how well the Small Messenger Sling Bag is working for your everyday use. Having everything within easy reach, while still keeping things neat and streamlined, makes a real difference day to day.

We spent a lot of time refining the size and details so it’s great to know it works exactly the way it should.

Thank you for choosing MAISON de SABRÉ. If you ever need anything or are thinking of adding another piece, we’re always here to help.

Warm regards,
The MAISON de SABRÉ Team

MAISON de SABRÉ からの回答

2026年3月31日

Dear Mariness,

Thank you for sharing this with us.

It’s great to hear the Small Soft Hobo Bag has become such an easy part of your everyday. Finding a piece that works with everything and doesn’t need a second thought makes all the difference.

That effortless feel is exactly what we had in mind when designing it, so it’s nice to know it’s just right for you.

Thank you for choosing MAISON de SABRÉ. If you ever need anything or are thinking about your next piece, we’re always here to help.

Warm regards,
The MAISON de SABRÉ Team