I made a mistake ordering the wrong colour phone case for my wifeâs birthday and Carmela from Maison de Sabre was an absolute lifesaver and helped me exchange to the right colour. I donât come acr... ãã£ãšèŠã
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Really pleased with Maison de Sabré. Their website is sleek, easy to navigate, and the ordering process was smooth from start to finish. Everything felt polished and well thought out. I'd definitely p... ãã£ãšèŠã
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I ordered a bag in July to be delivered to Saudi Arabia. 2 months later the bag still hasnât been delivered and after multiple attempts to follow up on my order Iâm told that it has been returned to s... ãã£ãšèŠã
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I love my Mushroom Charm! The quality of the craftsmanship and attention to detail is outstanding. The leather is beautifully soft, and the hardware feels top tier. Such a fun and playful addition to... ãã£ãšèŠã
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Step into the world of MAISON de SABRÃ, where luxury leather redefines the boundaries of elegance and craftsmanship. Our exclusive collections blend innovative design with traditional techniques, ensuring each piece not only meets but exceeds the pinnacle of luxury standards. Experience the distinction of meticulously hand-finished accessories that bring sophistication to every moment of your life.
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- info@maisondesabre.com
- maisondesabre.com
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Support That Delivers ð
I got myself a nylon laptop bag. Feels solid so far, no issues with it. Shoutout to the support team. Fast replies and super helpful. Made everything so smooth.
2025幎1æ30æ¥
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MAISON de SABRà ããã®åç
Dear Jake,
Thank you for your wonderful review! Weâre thrilled to hear that your nylon laptop bag has exceeded expectations and that our team was able to provide the seamless support you deserve. At MAISON de SABRÃ, we take pride in crafting pieces that blend luxury with everyday practicality, and knowing itâs the perfect fit for you means the world to us.
If thereâs anything else we can assist you with, donât hesitate to reach outâweâre always here for you. Wishing you many stylish journeys ahead with your new bag!
Warm regards,
MAISON de SABRÃ Team
Nice design
My purchase arrived later than expected but support is responsive to my follow ups. The charms are great I like the colors and design. They looked great bunched up on my bag.
2025幎2æ10æ¥
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MAISON de SABRà ããã®åç
Dear C. Jackson,
Thank you for sharing your experience with us! We truly appreciate your patience and are delighted to hear that our support team was able to assist you. Itâs wonderful to know youâre loving the colors and design of your charmsâtheyâre meant to add a touch of elegance to every moment.
If thereâs anything else we can do for you, please donât hesitate to reach out. Wishing you many more stylish adventures with your MAISON de SABRÃ pieces!
Warm regards,
MAISON de SABRÃ Team
Orders Never Arrived
I placed two orders with Maison de Sabre in mid-December 2024. It is now March 2025 and I have not received either order. The email response from the company was, essentially, a shrug and a "Contact US Customs." I very much regret my orders with this company. I order from international businesses frequently and have never had this problem.
UPDATE (3/26/25): After posting this review, Maison de Sabre graciously sent me replacements.
2025幎3æ6æ¥
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MAISON de SABRà ããã®åç
Dear Tracy,
We sincerely apologize for the delay and any frustration this has caused. At MAISON de SABRÃ, we strive to ensure a seamless shopping experience, and we are truly sorry to hear this was not the case for you.
Our team is committed to resolving this for you as swiftly as possible. While international shipments can sometimes experience unexpected customs processing delays beyond our control, we understand how important it is to receive your order promptly. Rest assured, our Client Services team will be in contact with you within 24 hours to investigate further and provide a resolution.
Thank you for your patience and for bringing this to our attention. We appreciate your trust in us and are here to make this right.
Warm regards,
MAISON de SABRÃ Team
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ì¬ìì¹êµ¬ê° ì ìê² ì 묌 íŽì€¬ëë° ë묎 ê·ìœë€ì!! ë€ë¥žë¶ë€ë ì 묌ë¡ë ìêž°ê° ì°êž°ìë ë묎 ì¢ìê² ê°ìì
2025幎2æ5æ¥
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MAISON de SABRà ããã®åç
Hi there,
Thank you for sharing your wonderful experience! Weâre absolutely delighted that your MAISON de SABRÃ piece was a cherished giftâitâs moments like these that make our designs so meaningful.
If you ever need any assistance or are looking for another timeless piece, weâre here to help. Wishing you many more special moments with your beautiful gift!
Warm regards,
MAISON de SABRÃ Team
Stylish and practical card holder
I just got myself a leather card holder, and Iâve got to say, itâs a great pick. The leather feels really high-quality and sturdy, and the stitching is super neat. Itâs compact enough to fit in any pocket but still holds all my cards with no problem. Plus, itâs got this simple but stylish look that works with anything. If youâre into well-made leather goods, this oneâs definitely worth checking out!
2025幎2æ27æ¥
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MAISON de SABRà ããã®åç
Dear David,
Thank you for your thoughtful review! Weâre thrilled to hear that your MAISON de SABRÃ card holder has exceeded expectations in both design and craftsmanship. Every detail, from the premium leather to the meticulous stitching, is crafted to elevate your everyday essentials with timeless elegance.
If you ever need any assistance or are looking for your next piece to complement your collection, weâre always here to help. Enjoy your card holderâitâs a true statement of refined style!
Warm regards,
The MAISON de SABRÃ Team
Great Bag
The sling bag quality is excellent and has a timeless design. Durable, stylish, and perfect for everyday use!
2025幎3æ4æ¥
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MAISON de SABRà ããã®åç
Dear Marion Jeffrey,
Thank you for your wonderful review! Weâre delighted to hear that youâre loving your MAISON de SABRÃ sling bag. Its timeless design and durability truly make it a perfect companion for everyday use!
If thereâs anything else we can assist you with, donât hesitate to reach out.
Warm regards,
MAISON de SABRÃ Team
Adorable Charms
The Mr. Men charms are very adorable! I contacted them regarding the dimensions and their CS rep was very helpful! I purchased one and very happy with it!
2025幎2æ18æ¥
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MAISON de SABRà ããã®åç
Dear Matt,
Thank you for your lovely feedback! Weâre delighted to hear that you adore your Mr. Men charm and that our team was able to assist you along the way. Your satisfaction means everything to us!
If thereâs anything else we can do for you, donât hesitate to reach outâweâre always here to make your experience exceptional. Enjoy your charm!
Warm regards,
The MAISON de SABRÃ Team
Faulty bag
I had a fault with my bag and Carmela was so friendly and understanding of my issue.
She worked with me to organise a replacement quickly. So efficient and professional.
Love my bag! Thank you ð
2025幎2æ26æ¥
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MAISON de SABRà ããã®åç
Dear Stephanie,
Thank you for sharing your experience! Weâre delighted that Carmela assisted you with such care and efficiency. At MAISON de SABRÃ, we take great pride in delivering impeccable service and ensuring every piece meets our highest standards.
Weâre thrilled that you love your bag! Should you need further assistance or have any questions, weâre always here to help.
Enjoy your beautiful piece! âš
Warm regards,
The MAISON de SABRÃ Team
Love the charms and great customer service
Love my phone case and the AirPod keychains are too adorable! I could collect them all! They are so well made. Eyeing one of their beautiful bags next! Customer service is amazing! Too notch company!
2025幎2æ25æ¥
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MAISON de SABRà ããã®åç
Dear Ang,
Thank you so much for your kind words! Weâre delighted you love your phone case and AirPods keychainsâthey are little treasures! It means the world to us to have you as part of the MAISON de SABRÃ family, and we canât wait for you to experience one of our beautiful bags next.
Our team is always here to ensure you have an exceptional experience, and we truly appreciate your support. Looking forward to styling your next piece with you!
Warmest regards,
The MAISON de SABRÃ Team
I LOVE the Mr Men Little Miss Collection
I LOVE the Mr Men Little Miss purse charm! I ordered Little Miss Bad, her personality fits mine. Very detailed and stitched to perfection. Not to mention very fast shipping. Im thrilled with it!
2025幎2æ6æ¥
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MAISON de SABRà ããã®åç
Dear Deb,
Weâre thrilled to hear that you love your The SABRÃMOJI⢠Little Miss Bad Charmâit sounds like the perfect match for you!
At MAISON de SABRÃ, we are committed to crafting experiences as exceptional as our products, and knowing that you appreciate the artistry and fast shipping truly means the world to us. We deeply value your trust in MAISON de SABRÃ, and your feedback is incredibly valuable to us.
If thereâs anything else we can assist with, please donât hesitate to reach outâwe're here to help! Thank you for being part of the MAISON de SABRÃ family, and we canât wait to be a part of your next adventure!
Warm regards,
MAISON de SABRÃ Team
Very Helpful
Very helpful as my order was lost in the mail. They sent a new one.
2025幎1æ27æ¥
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MAISON de SABRà ããã®åç
Dear Hunter,
Thank you for your feedback!
At MAISON de SABRÃ, we believe that every experience should be seamless and elevated. While unexpected shipping issues can arise, weâre always here to ensure your order reaches you with the care and attention it deserves. We're delighted that we could assist in getting your piece to you.
Should you need anything in the future, donât hesitate to reach out. We appreciate your support!
Best Regards,
MAISON de SABRÃ Team
I recently ordered a beautiful iPhone case in lapis blue
I recently ordered a beautiful iPhone case in Lapis Blue! I can't wait for it to arrive...
I made an error in my order and Ana helped straighten things out for me. She was fast to respond and kind in her communication and has a heart.
I highly recommend MAISON de SABREÂŽ.
2025幎1æ28æ¥
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MAISON de SABRà ããã®åç
Dear Sharon,
Thank you for sharing your experience! The Lapis Blue iPhone case is a stunning choice, and we can't wait for you to receive it. We're so glad to hear that Ana was able to assist you with such care and efficiencyâour team is always here to ensure your journey with MAISON de SABRÃ is seamless and exceptional.
We truly appreciate your recommendation and look forward to welcoming you back soon!
Warm regards,
The MAISON de SABRÃ Team
Great quality product!
2025幎1æ28æ¥
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MAISON de SABRà ããã®åç
Dear Nicholas,
Thank you for your wonderful feedback! Weâre delighted to hear that you love the quality of your piece. Every detail is designed with precision and craftsmanship to bring you an experience of luxury and functionality.
We look forward to seeing you again soon!
Warm regards,
The MAISON de SABRÃ Team
This is a great product!
This is a great product! A++ and highly recommended.
2025幎1æ9æ¥
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MAISON de SABRà ããã®åç
Dear Ruby-Anne,
Thank you for your glowing review! Weâre absolutely thrilled that you love your product and truly appreciate your kind words.
Your recommendation inspires us to continue crafting exquisite pieces that seamlessly blend style and function. We canât wait to have you back for your next MAISON de SABRÃ piece!
Wishing you many more moments of effortless luxury.
Warm regards,
The MAISON de SABRÃ Team
Zip tote
The zipped tote I got is very functional and spacious. I super love the quality.
Would buy another product soon.
2025幎1æ25æ¥
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MAISON de SABRà ããã®åç
Thank you for your kind words, Netty!
Weâre thrilled to hear that you love the quality and functionality of your zipped toteâevery piece is thoughtfully designed to be both timeless and practical. Your appreciation means the world to us, and we canât wait to welcome you back for your next piece.
If thereâs anything else we can assist you with, please donât hesitate to reach out.
Warm regards,
The MAISON de SABRÃ Team
Great product
Some Examples of Great Product Ideas Include
Personalized health and wellness tech with wearable and apps, AI-powered healthcare tools, smart home devices with advanced automation, sustainable fashion accessories, eco-friendly cleaning products, educational online courses consistent with specific skills, portable charging Stations with unique features, customized nutrition plans based on individual needs, and innovative pet care gadgets with health monitoring capabilities
2024幎6æ10æ¥
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MAISON de SABRà ããã®åç
Dear Criscka,
Thank you for taking the time to share your thoughts and suggestions. We truly appreciate your feedback and love hearing innovative ideas that align with the ever-evolving world of luxury and functionality. At MAISON de SABRÃ, we always strive to push the boundaries of design and craftsmanship, ensuring that each piece reflects style and purpose.
If thereâs anything else we can assist you with or if you have any specific inquiries, please donât hesitate to reach out. Weâre always here to help.
Warm regards,
The MAISON de SABRÃ Team
HORRIBLE EXPERIENCE!
This company deserves 0 stars. I placed my order on NOV 19, 2024 and I finally received my order on JAN 24, 2025!!!! MORE THAN 2 MONTHS LATER! There is no excuse for this. I placed my order in November, the Black Friday Sale, buying a couple of Christmas gifts thinking it would arrive in plenty of time. Silly me. Every time I sent an email to inquire about the status of my order, I wouldnât get a response for 3-4 days. I got a lot of âitâs an extremely busy timeâ and âwill get back to you promptlyâ but never any details about my order and âpromptlyâ meant 3-4 days later or I had to send another email! It was extremely frustrating and it seemed as if they just didnât care. How does a company not know to beef up their shipping and fulfillment during the busiest time of year, the holidays?!
And then FINALLY I got a shipping notice on JAN 8, 2025 and it arrived on Jan 13th, BUT IT WAS MISSING ALL THE ITEMS I ORDERED! The only thing in the package was the free leather protectant! UNBELIEVABLE. Then they waited a full week before sending me my items! If you really cared about excellent customer service, wouldnât you IMMEDIATELY send out a replacement order?! Maybe even overnight the package? Instead they waited another week before sending the items. I have never had such a bad experience with any company and such TERRIBLE CUSTOMER SERVICE. They were in no hurry to rectify the situation. These were Christmas gifts ordered in Nov and arrived Jan 24, a month after Christmas! I really donât understand how a company can operate this way. I really got the feeling that THEY JUST DIDNâT CARE. Buyers beware.
2025幎1æ24æ¥
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MAISON de SABRà ããã®åç
Dear JBae,
Thank you for taking the time to share your experience. We sincerely regret to hear that your order did not arrive within the expected timeframe and understand how frustrating this must have been, especially during the holiday season.
At MAISON de SABRÃ, we take great pride in delivering exceptional service and apologize for any delays or miscommunication that may have caused inconvenience. During peak shopping periods, such as Black Friday and the holidays, our fulfillment team works diligently to process a significantly increased volume of orders while maintaining the high standards our customers expect. While shipping delays can sometimes occur due to external carrier constraints, we always strive to resolve issues as swiftly as possible.
We recognize that receiving an incomplete order is disappointing, and we appreciate your patience while our team worked to correct this. Our customer service team will be in touch with you within the next 24 hours to ensure a resolution that meets your expectations.
Your feedback is incredibly valuable to us, and we truly appreciate the opportunity to make this right. Please donât hesitate to reach out if there is anything further we can do for you.
Warm regards,
The MAISON de SABRÃ Team
Love the quality
Love the quality, functionality of the merchandise. Experimented a shipping problem with my order (between Australia post and USPS, I did but receive my order). MS customer service was great, resolved the issue quickly.
2025幎1æ24æ¥
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MAISON de SABRà ããã®åç
Dear Consumer,
Thank you for your kind words and for taking the time to share your experience with us. At MAISON de SABRÃ, we are committed to delivering exceptional craftsmanship and service, so itâs truly gratifying to hear that youâre delighted with the quality and functionality of your item.
We sincerely regret the shipping challenge you encountered, but weâre pleased to know our team resolved the matter swiftly and to your satisfaction. Your support means the world to us, and it inspires us to continue striving for excellence in every detail.
We look forward to welcoming you back soon. Should you need anything further, our team is always here to assist.
Warmest regards,
The MAISON de SABRÃ Team
I ordered an expensive phone case forâŠ
I ordered an expensive phone case for my new phone thinking it was a nice investment. After 6 weeks I had still not received the product however they charged my account immediately. After reaching out 3 times over the next 3 weeks inquiring and then requesting that my order be cancelled and refund granted, all I get is delayed excuses, no phone case and no refund.
Robin Blackman
2025幎1æ26æ¥
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MAISON de SABRà ããã®åç
Dear Robin,
Thank you for sharing your feedback with us. We sincerely regret to hear about the inconvenience caused by the delayed delivery of your order. At MAISON de SABRÃ, we strive to provide a seamless shopping experience, and we deeply apologize that this has not been your experience.
We understand how frustrating this situation must have been for you, especially after waiting for your item. Our cancellation and refund policy is in place to ensure a fair process for all our customers, but we are committed to making this right.
A member of our Client Experience Team will be in contact with you within the next 24 hours to review your case and assist you further. Please rest assured that resolving this matter to your satisfaction is our highest priority.
Thank you for your patience and for bringing this to our attention. We value your trust in MAISON de SABRÃ and hope to have the opportunity to exceed your expectations moving forward.
Warm regards,
MAISON de SABRÃ Team
Faulty Item
I recently purchased a few products from this store. While the product itself is good, the service left much to be desired. One of the items I received was faulty, so I contacted customer service to arrange for a replacement. Unfortunately, they informed me that I needed to return the defective item first, which is understandable, but the process was frustrating. Although they offered to refund the shipping cost as store credit, itâs not a practical solution for me. The store credit is insufficient to cover any future purchases, meaning I essentially end up covering the shipping cost myself. This policy feels inconvenient and unfair, especially when dealing with a product issue that wasnât my fault.
While I appreciate the product quality, the service experience has made me hesitant to shop here again. I hope the store reevaluates its replacement and refund policies to make them more customer-friendly.
** they never reached out. Item itself is good and no issue as long as there are no issue with item. You just gotta hope that there is no issue with the item as when it comes to after care itâs quite disappointing
2025幎1æ25æ¥
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MAISON de SABRà ããã®åç
Dear In,
Thank you for taking the time to share your feedback with us. We sincerely regret to hear about your recent experience and understand how this situation may have caused frustration.
At MAISON de SABRÃ, we strive to maintain the highest standards in our products and services and truly value your input. While our policies regarding returns and replacements are designed to ensure quality and consistency, we understand that they can sometimes feel challenging. Please know that your concerns have been noted, and we deeply apologize for any inconvenience caused.
Our team is committed to resolving this matter promptly. A member of our Client Experience Team will reach out to you within the next 24 hours to assist further and find a resolution that ensures your satisfaction.
We greatly appreciate your support and your understanding as we work to make your experience with MAISON de SABRÃ exceptional.
Warm regards,
MAISON de SABRÃ Team
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