Mark Warner Holidays レビュー 388

Very friendly and well run resort with good selection of sports both on and off the water

It was a wonderful 2 week holiday in Kamari, Rhodes. I am a keen windsurfer and sailor and the waterfront instructors were excellent, so patient, kind and enthusiastic. Anaïs and Eric are both superb instructors, so motivated and enthusiastic. All the instructors were great, Molly, Holly, Harry Tom and Joey and the other instructors always enthusiastic. Justin is a gifted manager and superb motivator of the waterfront team. I loved the holiday and hope to return, Bridget

We had a great time at Paleros resort in Greece. Everything was superb and having visited Mark Warner resorts in Corsica, Lemnos, Phokia (Turkey) and Kos we can say this has been our best experience. The food was particularly good.

Great childcare

I liked the staff, the good range of activities, the pool and the sea.
The food was plentiful, but daily the meat was overcooked, food dripped in fat from deep fried, food was bland and meat was chewy. It was packed in just did not feel relaxing or feel good. Rooms were ok and kept clean, but beds were much more uncomfortable than other hotels I have stayed in. Rooms were hot and stuffy without aircon, which unfortunately made me ill. Staff were absolutely fantastic and made the holiday. A shame that items like the restaurant made it feel like a cheap all inclusive hotel.

Firstly, I ought to say that our only other recent Mark Warner holiday was at the Paleros resort, so our thoughts and opinions on the Lemnos Village resort are bound to be coloured by our (very good) experiences there.
The resort location and surrounding area are lovely.
We had booked a "premium suite" and at the time of booking we were told that our room would overlook the tennis courts. Unfortunately we were in fact allocated a room near to the top of a hill. This wasn't in itself a problem but in light of other issues with the room we do wonder if the tennis court room would have been nicer.
The first issue we had was a serious leak from our shower. We only realised when I slipped and almost fell on a huge puddle on the bathroom floor. We mopped up as best we could and then found the puddle had also extended out into the hallway. We mentioned this incident that evening at reception but during the two-week stay nothing was done about it and each evening we had to use three hand towels to try to barricade the leaking water and dry up.
The next (and for us the most serious) incident was on the fifth night, when I awoke to find myself and the sheets covered with flying ants. They seemed to be emerging from behind the bed. I wasn't prepared to sleep there any more, so spent the rest of the night on the sofa bed. I sought out the manager the next morning but apart from offering some sympathy and asking the cleaners to do a thorough sweep she was unable to instigate any other remedial solutions. It was clear that the ants were getting in somewhere. Fortunately the ant situation was less severe on subsequent nights but there always seemed to be dead flying ants lying around.
The final issue was that we returned to our room one evening to find an enormous toad lying in the hallway. It was far too large to have squeezed under the door and neither of our doors were left open. As with the flying ants, it's clear that there is some damage or fault with the fabric of the building that allows these creatures to get in. There is no way that this should be described as a premium suite.
On a more positive note, the watersports equipment was in good condition and the windsurfing sails in particular were very good. My husband enjoyed attending several of Charlie's regatta training sessions. The area of sea next to the sailing area was great for snorkeling - it was full of colourful fish and it would be a good suggestion to make the most of this lovely natural resource.
The staff were generally very helpful and I must give a special mention to Damian and Vana at the bar, plus the bar manager who very kindly managed to procure a bottle of my favourite wine when they ran out. The food was good but there was no option to eat inside, so food was sometimes almost cold before we got back to our table.
We made some lovely friends during our stay and will miss some aspects of the Lemnos Village, but would not consider returning there.
(Written by Mandy, not Jason)

Leah and the team were excellent..A special mention to Gary & Luke on the cycling. Great blokes and a good laugh. I went on the holiday apprehensive as was travelling on my own. I Shouldn't of worried as met so many great people. I totally recommend this holiday. There is so many activities that you can't get bored. The problem is fitting it all in to one week!!!!!

Just returned from a two week holiday at Phokaia Beach Resort. The hotel has been very nicely refurbished with nice bar and restaurant areas and a big pool.The food is excellent. The resort is very spacious and in nice location with a nearby town. Our main activities are windsurf, wakeboard and cycle. The cycling was fine. The wakeboard boat was old with an outboard and virtually no wake. The worst aspect by far was the tatty badly maintained windsurf kit. For most of the two weeks there were no sails between 4.5 and 5.4 and one between 5.5 and 7.5. For these reasons although the resort itself is very nice we will not be returning.

Fabulous week at Lemnos, great comfortable rooms with balcony and sea view. Amazing staff, especially Sue the manager and James and team at the beach. Great choice of food and helpful local waiters. We look forward to a return next year. Electric bikes would be helpful for those less fit please!

Great hotel / staff (special shout out to Fred in the bike team and Maria who looked after us during all meals) / location / food. The hotel is wonderfully located near a gorgeous little village. The hotel staff were so friendly and helpful with superb cuisine. The room was comfortable and clean – cannot be faulted. The tennis, fitness and water sports seemed well run - more friendly staff with reasonable kit.

However, we were extremely disappointed by low quality bikes which , despite the best efforts of the bike team, were poorly maintained. With a fleet of around 40 bikes, being used daily, Mark Warner are crazy not to have a reasonably full-time bike mechanic keeping them all in good condition - it seemed that the only maintenance was being done by one of the road bike guides in between tours. The bike fleet was made up of low end machines where cost has probably been prioritised over quality. Examples include dismal front suspension on the mountain bikes and cable disc brakes on road bikes. On top of which, every road bike we saw needed brake pads changing (with no replacements available), front suspension with verging on dangerous amounts of play and a majority of bike wheels were buckled with loose or missing spokes. There were plenty of stories of brakes failing during a ride - including from us. We were not expecting top end equipment but the poor bike experience certainly took a shine off the whole holiday – we have done similar trips with Neilson on a similar budget but the quality and presentation of the equipment was vastly superior.

A good holiday only spoilt by the very loud late night noise from the entertainment, which doesn't start till 9. 45pm. This impacts adversely on the early morning activities on offer and paid for. Why does the music, especially the bass, have to be so loud?

The Mark Warner aspect is great, however the hotel needs investment and the food quality could be a lot better.

Was exactly what we needed! Felt like a proper break - Excellent childcare which allowed us the time to relax, lovely accommodation, delicious breakfast & dinner every day, so many fun activities to get involved with & such friendly staff. We’ll be back as soon as possible!

A fabulous week from start to finish courtesy of Mark Warner and Paleros Beach. The whole resort was immaculate, the accommodation was excellent and the food first rate! Great range of activities on offer and all well equipped. Both the local and the Mark Warner staff were friendly and helpful. Would definitely recommend!

I recently stayed at Mark Warner Kamari Beach, and unfortunately, our experience was marred by a serious incident involving my two-and-a-half-year-old daughter. She sustained a severe injury while under their childcare supervision, resulting in three stitches to her chin and a chipped tooth.

Despite being informed immediately, the response from the staff was disappointing. We were left to arrange our own transportation to the hospital and dentist, and there was no follow-up or support from Mark Warner staff during or after the ordeal. Additionally, the company has refused to provide key information, such as a copy of the risk assessment or details about the supposedly "adequate" safety flooring where the accident occurred.

I sent multiple emails to Mark Warner’s head office but received minimal assistance, only to be told that they were not liable and that I should have addressed my concerns in person, even though I preferred written communication for clarity. To date, I feel that my concerns have not been taken seriously, and we have not received a proper apology or assurance that the incident will be investigated to prevent it from happening again.

While the holiday had its enjoyable moments, this lack of accountability and inadequate response has left a very negative impression. I would advise others to be cautious when considering the childcare services here.

Lovely hotel , friendly staff and delicious food what more can I say.
I really think the addition of a few e-bikes
even if there is an additional charge would be a good move as
terrain is a little to challenging for us senior members.
(Your main competitor does offer this in some of its resorts .)
We mainly played tennis and coach (Ollie)
was brilliant.
Great holiday 👍

Disappointed with the lack of fitness classes compared with last year.
Only stretch or Pilates/Yoga no morning run/walk no other classes at all ran the entire week.
General indifference from some staff at beach, I had to ask to have equipment put in the water.
They were the main reason I returned to Paleros.
Other guest expressed disappointment with sail instruction and lack of tennis racquets!
This is not a cheap holiday.
I would expect you to have got replacement fitness instructors on site immediately to run the classes.

MW staff fantastic
The room we had was brilliant in great position
Great food, with lots of choice
Loved the beach
Pools peaceful

Airline EnterAir is disgraceful. Completely destroyed our infant car seat — it looked like they’d thrown it against a wall. Ripped cover, cracked polystyrene in two places, unusable. I see now on reviews this has also occurred for other passengers. Mark Warner take no responsibility and refer you to the airline, which does nothing. I would strongly discourage using Mark Warner given this experience.

Parts of this hotel and equipment are a little tired, however the staff made our week at Kamari Beach a fantastic experience that we won’t forget. Ten out of ten for the friendly, helpful and well qualified staff, range of great classes and first class tuition.