i2 holder warranty concern - still no response to an email I sent over two weeks ago. I’ve also tried reaching out through the chat and sent a follow-up email from another address, but have yet... もっと見る
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I played a lot more ice hockey in life, but when I moved to an area with very limited rinks I switched over to Roller Hockey. The movements of a traditional hi-lo skate is a lot stiffer in movement... もっと見る
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Köpte ett par re-used marsblade inlines i våras, älskade dem, så det fick bli ett par Marsblade I2 KIT DLC från Hockeystore också till mina CCM Jetspeed. Alltid velat prova Marsblade på is och jag m... もっと見る
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I'm a huge admirer of both the Marsblade R1 and the I2. They're exceptional products, and I can't speak highly enough of them. Unfortunately, the merchandise associated with them isn't up to par.... もっと見る
企業が回答しました
企業情報
当該企業による記述
Each century a few new product innovations enter a market to completely change the industry. Like when the carbon fiber hockey stick was launched or when Apples iPhone changed how we see mobile communication. It’s now time for the skating and skiing industry to take the next technology leap. The human body is developed to move with smooth movements to be as energy efficient, fast and powerful as possible. However, the traditional rigid ice and inline skates as well as ski bindings limits the ability to a natural movement pattern. The rocking motion of Flow Motion Technology allows you to get your natural maneuverability back, maximizing performance as well as your skating comfort. Just like there’s no going back to the old wooden hockey stick or the old mobile phone, there’s no going back after trying Flow Motion Technology, trust us. Or, don’t trust us, try our products and find out for yourself.
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Storgatan 30, 83130, Östersund, スウェーデン
- sales@marsblade.com
- marsblade.com
4.6
優良
1263件のレビュー
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This is the second pair of O1 Marsblade…
This is the second pair of O1 Marsblade we have had and they are fantastic. Easy to skate in and makes it feel like you are on ice.
2024年3月21日
Marsblade からの回答
Hi Kelly,
Great to hear that you are enjoying your Marsblade O1 Team skates!
Have fun and skate safe 🙌
Best regards,
Axel & the Marsblade team
I'm a huge fan of R1 and I2
I'm a huge admirer of both the Marsblade R1 and the I2. They're exceptional products, and I can't speak highly enough of them.
Unfortunately, the merchandise associated with them isn't up to par. The quality of the T-shirts and caps leaves much to be desired. After just 10 washes, the Marsblade logo on my T-shirt is barely visible. The caps are made from cheap materials, with ill-fitting shapes and flimsy plastic clasps at the back.
Until your merchandise improves, I won't be purchasing anything else from you. However, if my R1 or I2 break, I'll definitely buy replacements right away.
2023年5月29日
Marsblade からの回答
Hi, thank you for taking the time to share your experience with us.
We are highly appreciative of the support and commitment from customers like yourself - who help us bring the game forward!
I will of course forward your feedback about the merchandise to our relevant department and hopefully we can offer the same quality on our merchandise as on our skates/chassis soon 👊
Hope you will keep enjoying your R1 and I2 holders!
Best regards,
Axel & the Marsblade team
I wasn’t expecting to pay duty fee’s of…
I wasn’t expecting to pay duty fee’s of an extra 50 dollars after the purchase was made.
2024年4月2日
Marsblade からの回答
Hi Mark, thanks for letting us know.
We're sorry to hear the information regarding import fees passed you by, as that is not our intention. We mention these fees at our checkout before you place the order!
When importing goods to Canada from Sweden, your order will be subject to the Canadian Harmonized Sales Tax (HST).
This tax is charged by your border agency due to Canadian customs regulations. The tax rate varies depending on province, though this can be calculated via the CBSA, as it is based on the value of the imported goods.
If you have any questions, do not hesitate to reach out to customerservice@marsblade.com!
Best regards,
Axel & the Marsblade team
Great for all hockey players
At first, the flow motion technology is awesome - it really gets close to ice skating - I had just a short time of something around 10 minutes adopting from ice skates to the Marsblades. Also, customer support is great - it took just few hours (or was it even hours?) to receive answers on my questions.
What keeps me from rating 5 stars, is that the boot (I bought the O1 Prospect) has two restrictions for me. First one is the width, which is stated as D, however compared to my Bauer hockey skates in Fit 2 (which is the old D), it is a little wider in my opinion, which makes the boot not as snug as I prefer. Second is the stiffness - in my opinion the boots are a bit too soft - no big deal since I'm only planning to use them as off-ice training tool. Maybe the Elite would solve this.
Overall, the Marsblades are a great choice for all hockey players. If you can't try them on it might be a good solution, only to buy the chassis and mount them on boots you are familiar with.
2024年2月27日
Marsblade からの回答
Hi, thank you for taking the time to leave this review.
We're happy that you are reaping the benefits of the technology!
Also, we're glad that you are happy with the help you got from our customer service team. We always do our best to answer within 24 hours, but most often, we're able to answer faster than that.
Regards the width, all of our skates are sold in D-width. We do have our own design on them so that may be the reason they feel a little bit different from Bauer skates.
The Prospect model is a little bit stiffer than the Elite model, so from what you have told us, we do believe the Elite model should have been the best option for you.
As you say, an good alternative could be to order our O1/R1 kit to mount on a pair of skates that you already have at home! 👊
Keep up the great work!
Best regards,
Axel & the Marsblade team
Excellent Customer Service
Excellent customer service and communication. I needed replacement wheels and parts. Within hours of emailing I heard back from Axel with an invoice and a link to order. The parts were being shipped to me within 24 hours of my original communication.
2024年3月28日
Marsblade からの回答
Hi Paul, thank you for taking the time to share your experience with us.
We take pride in keeping our customer services as sharp as our skates! Hope the spare parts will come great to use!
Best regards,
Axel & the Marsblade team
Best out of the box skate
Best out of the box skate I’ve put on. Weathers been bad so haven’t gotten much time in them yet. But I’m highly pleased so far. Feels more like an ice skate than a roller skate.
2024年3月25日
Marsblade からの回答
Hi Daniel, thank you for taking the time to leave this review.
Great to hear you've already been experiencing the benefits of the Technology!
Keep up the good work 👊
Best regards,
Axel & the Marsblade team
I still don’t have them
I still don’t have them. Tracking number doesn’t even tell me where they are.
2024年3月27日
Marsblade からの回答
Hi Dustan, thanks for letting us know!
When looking at your tracking link, I can see that delivery is scheduled for tomorrow, which is the 6th business day in transit. Our shipping times is 4-6 business days so if everything goes as expected, you will get them in time.
Also, do not hessitate to reach out to customerservice@marsblade.com if you would have any questions or be in need of further assistance.
Best regards,
Axel - Marsblade
My 10 year old son loves them!
My 10 year old son loves them!! He said they are way better than rollerblades. He can use his ice skating skills on the street.
2024年3月25日
Marsblade からの回答
Hi Victoria,
Thanks for taking the time to share your great experience with the skates!
Tell him to have fun and skate safe 🙌
Best regards,
Axel & the Marsblade team
Marsblade からの回答
Hej Christer, tack för din review.
Vi är glada att höra att du är nöjd med oss överlag!
Hoppas att rullskridskorna kommer väl till användning 🏒
Med vänliga hälsningar,
Axel - Marsblade
Marsblade からの回答
Hi, thanks for taking the time to leave this review!
Glad to hear that you're happy with the product, keep up the training!
Best regards,
Axel & the Marsblade team
Awesome customer service
BEST customer service ever! ALL my questions were answered in a prompt, polite and respectful manner. Axel, thank you 😎🍁 The Marsblade customer service is an example that all companies should strive towards!
2024年3月20日
Marsblade からの回答
Hi, thank you for taking the time to leave this review.
We take pride in keeping our customer services as sharp as our skates!
Also, we are highly appreciative of the support and commitment from customers like yourself - who help us bring the game forward! 👊
Best regards,
Axel & the Marsblade team
Marsblade からの回答
Hi Patrik,
We are happy to hear that you had such a great experience with us all around!
Keep up the great work 🏒
Best regards,
Axel & the Marsblade team
Said delivery 4-5 days and nothing…
2024年3月22日
Marsblade からの回答
Hi Brian, thanks for letting us know.
When looking at your tracking number, I can see that the parcel was delivered yesterday. As you say, shipping is 4-5 business days and yesterday was the 5th business day in transit (Friday was a holiday).
Hope the skates will come great to use! 🙌
Best regards,
Axel - Marsblade
Marsblade からの回答
Hi Derek, thank you for taking the time to leave this review.
We are so glad that the experience of the entire skates has been to your satisfaction!
Have fun and skate safe 🙌
Best regards,
Axel & the Marsblade team
Quick and easy to get what I was…
Quick and easy to get what I was looking for, and the delivery was just as quick! We have received the skates for both my boys and they are yet to know they got these skates but have wanted them for a while! Can’t wait for them to try them out!
2024年3月20日
Marsblade からの回答
Hi Bradley, thank you for taking the time to leave this review.
We are highly appreciative of the support and commitment from customers like yourself. You help us bring the game forward!
Tell the boys to keep up the good work and have fun 🏒
Best regards,
Axel & the Marsblade team
Great Product!
Fast shipping. Product is great! Comes with good instructions to get the skates ready.
2024年3月20日
Marsblade からの回答
Hi Andrea, thank you for taking the time to share your experience with us.
Great to hear that the skates are performing as promised!
Have fun and skate safe!
Best regards,
Axel & the Marsblade team
They charged me for 2 pairs
They charged me for 2 pairs, I returned them with no reimbursed!!! So disappointed and disgusted.
2023年12月27日
Marsblade からの回答
Hi Leanne, thanks for letting us know.
It seems like my emails never reached you and that was the reason for this misunderstanding.
Your refund was completed yesterday and the money will be received in about 3-5 business days.
Best regards,
Axel - Marsblade
happy with the purchase
ordering was simple and delivery happened within a few days of expected delivery time. the blades are good quality and i am confident they will help my boys in the off season.
2024年2月12日
Marsblade からの回答
Hi Steve,
Thanks for taking the time to share your great experience with the skates!
Tell the boys to keep up the training and have fun! 🏒
Best regards,
Axel & the Marsblade team
Great skates
2024年2月26日
Marsblade からの回答
Hi Michael,
Glad to hear that you're happy with the product, keep up the training!
Best regards,
Axel & the Marsblade team
Product is as described
Product is as described. Shipping was quick enough. Have only had one trial run after warming and fitting Rollerblades. Only issue I had was I couldn't use me debit card to purchase. I had to use cc. Ordered 2 pairs. One for my son and one for me. Both fit as I used the size chart that is on website.
2024年3月12日
Marsblade からの回答
Hi Kent, thanks for taking the time to leave this review.
We are glad that you had such a great experience with us all around!
Since we are located in Sweden, you may have to open up your card for international purchases.
Hope the skates will come great to use 😃
Best regards,
Axel & the Marsblade team
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