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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

FÃŒr mich ist Marshall der beste Hersteller in Sachen SoundgerÀte! Meine GerÀte: Kopfhörer: Mode USB-C, Major V, Major IV, Motif II ANC. Lautsprecher: Kilburn III, Stanmore III, Emberton III, Wil... もっず芋る

䌁業が回答したした

5぀星のうち1の評䟡

Nous avons acheté un heddon ainsi que deux enceintes (stanmore III et Acton III) afin d’utiliser les deux enceintes en simultané. La technologie lancée début 2026 par Marshall est loin d’être au point... もっず芋る

5぀星のうち3の評䟡

Bear this in mind, I have bought guitar items and had them delivered in just under two weeks, from China only two weeks ago. On back order from Thomanns, I bought a dust cover for a Marshall 196... もっず芋る

5぀星のうち5の評䟡

I would like to sincerely thank your team for the excellent service and support regarding my Marshall Major V issue. I truly appreciate how professional, responsive, and helpful the team was th... もっず芋る

䌁業が回答したした

䌁業情報

  1. 楜噚店
  2. 電子機噚卞業者
  3. ハむファむ店
  4. 家庭甚オヌディオ機噚店

圓該䌁業による蚘述

Marshall delivers its iconic sound to stages, studios, and the streets with amplifiers, headphones, speakers amd audio equipment while supporting musicians to create, record, produce and promote their music through its record label and live agency.


連絡先

3.6

たあたあ

TrustScore 5段階評䟡の3.5

794件のレビュヌ

5぀星
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1぀星

ネガティブなレビュヌの 40に回答しおいたす

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この䌁業のTrustpilot 利甚方法

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5぀星のうち5の評䟡

i had an amp i lost a knob on it it was


i had an amp i lost a knob on it it was a great amp so thought and source one contacted marshall amp looks great and i’m very happy thankyou to your team

2025幎11月20日
自発的なレビュヌ
Marshall ロゎ

Marshall からの回答

Hi Noska,

Thanks for reaching out and for the opportunity to help you. We hope you are enjoying your amp again.

Kindly,
the Marshall Team

5぀星のうち1の評䟡

Je leur achÚte le Monitor II à 300€

Je leur achÚte le Monitor II à 300€. AprÚs deux ans d’utilisation avec un immense soin (et sans le trimballer partout ! Il restait dans mon tiroir au bureau, dans sa pochette !) l’arceau et les mousses partent en miettes !
AprÚs un message au service clients d’aprÚs eux c’est « l’usure normale ». 300€ un casque et au bout de 2 ans, il s’effrite de partout. On marche sur la tête.

2025幎11月19日
自発的なレビュヌ
Marshall ロゎ

Marshall からの回答

Hello Anais,

Thank you for your review and feedback. We understand that this is disappointing. Our Team has sent you an email to follow up on your case and learn more about this situation, please check for the email and get back to us at your convenience.

Thank you,
the Marshall Support Team

5぀星のうち5の評䟡

2-year warranty actually worked

2-year warranty when purchasing from official website ... worked really well. My earphones Motif 2 ANC developed the issue (the mesh/grill detached) after a year and an half of usage, I raised warranty request via chat, they came back to me via email, and once I provided all the proofs and details - swiftly sent me a new replacement pair. So, thanks guys for the working warranty

2025幎11月12日
自発的なレビュヌ
Marshall ロゎ

Marshall からの回答

Hey Alex, thank you for your feedback. We are happy you are pleased with your experience with our team and hope you are once again enjoying your Motif II ANC.

Thanks,
The Marshall Support Team

5぀星のうち5の評䟡

I had a problem with ANC on my monitor


I had a problem with ANC on my monitor II , I spoke with support and in less than 2 weeks they send me another One.

Thank you for this expérience

2025幎11月14日
自発的なレビュヌ
Marshall ロゎ

Marshall からの回答

Hi Alfred,

You are very welcome! We hope you are enjoying your Monitor II ANC again. Let us know if any other questions come up.

Thanks,
The Marshall Support Team.

5぀星のうち5の評䟡

The support team handeled my case with


The support team handeled my case with broken Minor IV with great patience. I got fast answers and despite poor answers from my side, the support asked quided questions and eventually the case was solved. Thank you!

2025幎11月14日
自発的なレビュヌ
Marshall ロゎ

Marshall からの回答

Hi Heidi,

Thank you for your review and support, we are happy to help. Let us know if any other questions come up.

Thank you,
the Marshall Support Team

5぀星のうち5の評䟡

I was having a problem with my
 headphones

I was having a problem with my headphones and I informed this problem a lot later, they really helped them a lot, They contacted me by mail many times and asked if everything was okay and they constantly checked it, very good, they made me very happy. it is a very good brand, I will use it to the end, thank you

2025幎11月12日
自発的なレビュヌ
Marshall ロゎ

Marshall からの回答

Hello Hatice,

Thanks for the great review, we are thrilled that you had such a great experience with our Marshall Support Team. We hope you are loving your headphones again.

Thanks,
The Marshall Support Team

5぀星のうち3の評䟡

Quality should be more better

Quality should be more better

2025幎11月10日
自発的なレビュヌ
Marshall ロゎ

Marshall からの回答

Hi Francis, thank you for your review and feedback.

We are sorry for the inconvenience you experienced with your Marshall Motif II ANC. We strive to produce high-quality products that can be enjoyed for years. The warranty is there to ensure you can enjoy your purchase when a defect arises. We hope you have received your new Motif II ANC and are once again enjoying them.

Kind regards,
The Marshall Team

5぀星のうち5の評䟡

Customer Oriented 


Very quick response by customer service.They supplied me with a user manual for a used amplifier that I recently purchased from FBMP.

2025幎11月4日
自発的なレビュヌ
Marshall ロゎ

Marshall からの回答

Hi John,

Thank you for the review, we are happy to help and will be here if anything else comes up.

Kind regards,
The Marshall Support Team

5぀星のうち1の評䟡

Produtos ruins

Comprei um fone defeituoso. Lado esquerdo nunca funcionou e não consegui ser ressarcido.

2025幎3月22日
自発的なレビュヌ
Marshall ロゎ

Marshall からの回答

Hello Milton, thank you for your review and feedback.

We are sorry for the inconvenience you have experienced. In order to qualify for warranty support, an itemized receipt is required. The receipt will show the purchase date, the product purchased, and the store that the product was purchased from. Unfortunately, without a purchase receipt, we are not able to provide warranty support.

Did you try to go back to the store where you purchased the item from? It is possible that they will be able to assist you, please try that.

Thank you,
the Marshall Support Team

5぀星のうち2の評䟡

Marshall lV headphones

I have had Marshall Iv headphones for less than two years . I don't even use them very often only when on a run .
They now won't turn all. I have tried everything. They reset and have a green charging light but when you unplug them they won't turn on.
Longevity seems to be a common issue with this product looking at reviews .

2025幎11月4日
自発的なレビュヌ
5぀星のうち1の評䟡

Ich habe mir am 08.02.2025 die Marshall


Ich habe mir am 08.02.2025 die Marshall Motif II A.N.C. bei MM gekauft, da sie im Angebot fÃŒr 115 € waren und ich dank eines 90 € Gutscheins nur 25 € zuzahlen musste.

Leider bereue ich den Kauf inzwischen sehr – rÃŒckblickend hÀtte ich lieber die Apple AirPods Pro (2. Generation) genommen.

Der Klang der Marshall-Kopfhörer ist fÌr meinen Geschmack enttÀuschend, und die Bluetooth-Verbindung ist unzuverlÀssig, insbesondere an meinem Mac Pro (2012, 5.1). Mit den AirPods Pro 2 hatte ich solche Probleme nie.

Ein Mitarbeiter bei MM erwÀhnte außerdem, dass die RÃŒckgabequote bei Marshall-Kopfhörern sehr hoch sei und die GerÀte nicht mehr direkt von Marshall selbst produziert wÃŒrden – der Markenname werde lediglich weiterverwendet.

Bereits am 06.03.2025 musste ich die Kopfhörer austauschen lassen, weil sie sich von Anfang an nicht vollstÀndig aufladen ließen.

Am 22.10.2025 folgte erneut ein 1:1-Tausch, da der rechte Kopfhörer plötzlich piepte bzw. rauschte und das Tragen dadurch unangenehm wurde.

Mittlerweile habe ich also schon das dritte Paar, und ich bezweifle, dass diese Kopfhörer langfristig halten werden.

Mein Fazit:
Tut euch selbst einen Gefallen und kauft lieber Apple AirPods Pro (3. Generation) – mit diesen hatte ich bislang keine Probleme.
Wer mit den Marshall Motif II A.N.C. zufrieden ist, dem wÃŒnsche ich natÃŒrlich weiterhin viel Spaß – aber fÃŒr mich waren sie leider eine große EnttÀuschung.

2025幎10月25日
自発的なレビュヌ
5぀星のうち1の評䟡

I have bought the brand new Marshall


I have bought the brand new Marshall JCM900 studio 20 combo, and it is the worst 2300$ canadian bucks i had lost in my life, i reported the real bad soumding to Marshall straight then to the retailer in Mississauga Ontario, LA Music, none of these two wanted to hear was my complaint was... bottom line i was stuck with a 2300$ amp that sound like a 95$ fender transtor 10 watts. And I am not exagerating.. on clean the amp sound pretty OK, on channel B with gain at 4 ok, but after trying godzillion settings and adding distortion pedals, (Nobels, Gurus, Mxr, Boss ) nothing works there is that anoying fizz and harshh sound that scraps all lead, distortion which you may call it drive sounds. And i'm not talking about the fx loop that scraps the whole sound from input to output, the main problem is in the input and through the whole amp . just crap with fizz and beeeezzz . worthless purchase ever, ( of all the 50+ amps I had in my life ) don't waste your money or good senses on such a piece of crap.

2025幎8月4日
自発的なレビュヌ
5぀星のうち1の評䟡

Expensive Retail = Cheap Parts =

Their "Monitor" Range which retails headphones at over £300.00 is a shambles.

For this cost you would expect premium parts instead of cheap plastic which can easily snap if held in an incorrect position.

I was (un)fortunately gifted these and didn't have the privilege of parting with hard earned cash for such a poorly designed product.

They developed a fault charging with Marshall providing a 3 month warranty on £300 headphones...BE AWARE.

2025幎10月7日
自発的なレビュヌ
5぀星のうち1の評䟡

Mala experiencia con el servicio postventa – no devuelven el dinero

Compré unos cascos Marshall y en pocos meses dejaron de funcionar. Los envié al servicio técnico y confirmaron que estaban defectuosos. Me dijeron que me devolverían el dinero, pero hoy me informan que no es un reembolso, sino un vale para gastar en su tienda.
Me parece un engaño: yo no quiero volver a comprar nada de esta marca, y encima los productos actuales son mucho más caros que los que compré. Si el producto no sirve y no lo reemplazan, lo mínimo sería devolver el dinero en la forma original de pago, y dejar que el cliente decida cómo y dónde gastarlo.
Muy decepcionado con la atención y la falta de seriedad. No volveré a comprar aquí.

2025幎10月6日
自発的なレビュヌ
5぀星のうち1の評䟡

Mon enceinte Stanmore est tombée en


Mon enceinte Stanmore est tombée en panne du jour au lendemain. On me propose soit 120 € pour la réparer, soit 20 % de remise sur une nouvelle enceinte achetée directement chez eux.
Je suis extrêmement déçu : 20 % n’a rien d’avantageux, surtout que ces modÚles sont trÚs souvent soldés ou proposés à ce prix dans d’autres enseignes.

2025幎10月3日
自発的なレビュヌ
5぀星のうち5の評䟡

KILBURN III Bluetooth speaker (MARSHALL)

Recently, I purchased the Marshall Kilburn III, and it has truly exceeded my expectations in every way. As someone who values both music quality and portability, this speaker strikes the perfect balance between powerful performance and stylish design.
The first thing that stands out is its iconic Marshall look. With its classic leather strap, vintage-inspired finish, and sturdy build, it feels more like a premium accessory than just a speaker. It carries a bold rock-and-roll character that makes it eye-catching, whether kept in the living room or carried outdoors.
When it comes to sound quality, the Kilburn III is a powerhouse. The bass is deep and punchy, mids are clear, and the treble is crisp without being harsh. Even at high volumes, the sound remains balanced and distortion-free. What impressed me the most is how it fills the room effortlessly, making it perfect for parties, get-togethers, or even a relaxing solo music session.
Another great advantage is its portability and battery life. Weighing less than most high-end portable speakers, it is easy to carry with its guitar-inspired strap. The long battery backup ensures uninterrupted music for hours, making it ideal for travel, picnics, or outdoor gatherings.
The Bluetooth connectivity is seamless, and the physical control knobs for bass, treble, and volume add a personal touch to music customization. Unlike many modern speakers that rely only on apps, Kilburn III gives a tactile and satisfying feel to sound control.
Overall, the Marshall Kilburn III is more than just a speaker; it’s an experience. It combines style, durability, and exceptional sound into one compact package. I would highly recommend it to anyone looking for a premium portable speaker that delivers both aesthetics and performance.

2025幎9月30日
自発的なレビュヌ
5぀星のうち1の評䟡

Avoid at all costs, go somewhere else!

Absolutely shocking customer service, my parcel has not been delivered so I contacted them to make them aware of this. I was then told that I needed to complete a form and send it to them which would start an investigation, I completed this online and sent it, I was then told it needed to be printed off and sent, as I don’t own a printer this is impossible for me. I am extremely frustrated and disappointed in the service I have received from such a reputable company, I certainly won’t be purchasing anything again and I will be making everyone I know aware of this. I am now £80 odd pound down and have no headphones.

2025幎9月10日
自発的なレビュヌ

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