Mattbcustoms レビュー 

402
•
TrustScore 5段階評価の4.5

4.4

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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

These guys were amazing and cooperative throughout. They worked with me at super short notice and turned out shoes that looked amazing and are sure to make our special day that much more memorable! Th... もっと見る

5つ星のうち5の評価

Matt and his team worked with us on the design through several iterations and produced it exactly to spec and with care. We were able to specify what base shoe which really differentiated him from any... もっと見る

企業が回答しました

5つ星のうち1の評価

Arrived at Trafford centre at 6pm to sort, says open until 8. Give up as no one was there. Changed weekend plans to return the Saturday, arrived 11:45 as opened at 12. Still waiting at time of review... もっと見る

企業が回答しました

5つ星のうち5の評価

This is my fourth pair of customs from the team at MattB. They never disappoint, great quality as advertised and awesome service! I will be buying more

企業が回答しました

企業情報

  1. 靴屋

当該企業による記述

MattB Customs was established in May 2014. We are an exclusive footwear customisation brand, creating unique designs and adding vibrant enhancements to classic silhouettes that can't be purchased on the high street or anywhere else.


連絡先

4.4

優良

TrustScore 5段階評価の4.5

402件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.4

すべてのレビュー

(402)

過去12か月のレビュー数: 31件

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5つ星のうち5の評価

No doubt these are bespoke shoes!

No doubt these are bespoke shoes!! The MBC team knocked it out of the park....these are a gift, so I am sure they will be a hit. No issues with shipping from UK to US either....simple via UPS. Hit 'em up for your own pair of custom one-offs!

2026年10月14日
自発的なレビュー
Mattbcustoms ロゴ

Mattbcustoms からの回答

Thanks so much for your review! We're so pleased to hear you love your customs and that you were happy with the shipping! We are seeing a lot more orders from the US which has really helped us refine our shipping processes to ensure they get there quickly with no customs hold ups!

We hope the recipient loves them just as much!

5つ星のうち5の評価

One of a kind high end custom product

Matt and his team worked with us on the design through several iterations and produced it exactly to spec and with care. We were able to specify what base shoe which really differentiated him from any other makers we found. The shoes look great!

2026年10月12日
自発的なレビュー
Mattbcustoms ロゴ

Mattbcustoms からの回答

Hey Kelly, thanks so much for your review! We're so glad you loved your custom Adidas sneakers.

5つ星のうち1の評価

Arrived at Trafford centre at 6pm to…

Arrived at Trafford centre at 6pm to sort, says open until 8. Give up as no one was there. Changed weekend plans to return the Saturday, arrived 11:45 as opened at 12. Still waiting at time of review for some one to attend.

2026年10月10日
自発的なレビュー
Mattbcustoms ロゴ

Mattbcustoms からの回答

Hey Will,

Thanks for your review. We're sorry to hear you've had trouble catching us at the Trafford Centre!

Unfortunately, when you first visited at 6pm, our team member might have been on their break. We do display a sign during breaks to let customers know when we'll be back, but we're sorry for any inconvenience this caused.

Regarding your visit on Saturday, our concession opens at 12pm, so our team wouldn't have been there at 11:45am.

For future reference, our opening hours are 12pm–8pm Monday to Saturday and 11am–6:30pm on Sundays, which are also displayed on Google.

We appreciate you making the trip to visit us and hope we can help you next time!

5つ星のうち5の評価

This is my fourth pair of customs from…

This is my fourth pair of customs from the team at MattB. They never disappoint, great quality as advertised and awesome service! I will be buying more

2026年10月7日
自発的なレビュー
Mattbcustoms ロゴ

Mattbcustoms からの回答

Thanks so much for your review Ryan! We've loved creating all of your customs and can't wait to work on the next pair with you!

5つ星のうち3の評価

Great finished product, but communication and design process need work

The quality of the final product from MattB Customs is very good, and I am ultimately pleased with how the custom trainers turned out. However, getting there was a frustrating process.
​Despite paying £33 up front for the design service, the initial mock-ups repeatedly missed my clear instructions, forcing me to create the design myself and send sample visuals for them to replicate. Communication was also a major challenge—it took well over 15 emails back and forth to finalize everything, including periods where my emails chasing updates on timelines went unanswered.
​The craftsmanship on the end product is undeniable, but the design coordination and customer support/communication leave a lot of room for improvement.

2026年8月15日
自発的なレビュー
Mattbcustoms ロゴ

Mattbcustoms からの回答

Hey Mehrdad,

Thanks so much for your review! So pleased to hear you love your customs. Really sorry to hear that the process took longer than expected. We're a small team, and whilst we aim to respond to all customers within one working day as a minimum, we appreciate that communication wasn't always as quick as it should have been.

Design wise, we apologise that we weren't able to include everything that you wanted to in your design, unfortunately we're not able to add any political assets which did mean we couldn't replicate the design you had shared initially.

But we're glad you loved the final product that you received. Thank you again for your order!

5つ星のうち5の評価

Great Looking, Well Made Shoe

Really happy with the turnaround time and finished product.

2026年8月26日
Mattbcustoms ロゴ

Mattbcustoms からの回答

Thanks so much for your review Troy! So glad to hear you love your custom Navy Suede Jordans. Enjoy your new customs!

5つ星のうち1の評価

Not received after 1 month

Not received after 1 month. Had ro pay extra once already bought really not impressed still waiting for it. Paid for first class delivery aswell

2026年8月25日
Mattbcustoms ロゴ

Mattbcustoms からの回答

Hey Daniel, we’re really sorry for the delay. We contacted you shortly after your order to confirm your Stanley colour and sort the missing customisation payment, but unfortunately we didn’t hear back for some time, so we weren’t able to proceed with the order straight away.

Once we received the information and payment needed, we completed your order and sent it using the First Class service you had paid for. We’re really sorry the overall process took longer than expected.

5つ星のうち5の評価

Quality experience

Quality - fantastic. Customer service - unsurpassed. This is the second purchase I’ve made from Matt. Considering this was an international sale I’m very impressed with the efficiency with which my order was handled.

2026年7月30日
Mattbcustoms ロゴ

Mattbcustoms からの回答

Hey Joseph, thank you so much for your review! We've loved creating your customs and we hope we get to work on some more with you in the future!

5つ星のうち1の評価

Overall really poor

Overall really poor, took ages with the designs, didn’t read the brief or follow up email… decided to write off the initial deposit and find someone who bothered to read emails

2026年6月22日
自発的なレビュー
Mattbcustoms ロゴ

Mattbcustoms からの回答

Hey Mark, we’re really sorry to hear you were disappointed with your experience. As a small business, busy periods can sometimes mean we fall a little behind, but we completely understand how frustrating that can be.

We’re genuinely sorry we didn’t meet your expectations on this occasion, and we really appreciate the feedback.

5つ星のうち5の評価

Exceptional service

I’m told that the true measure of exceptional customer service isn’t when everything goes well, it’s how they cope and treat their customers when things don’t quite go right and I have to say that in my situation Mattbcustoms absolutely excelled themselves. A small hiccup, one very panicked prom Mum but I was provided with constant reassurance and updates that everything would be perfect…and it was. My daughter’s custom prom Campus are fabulous and she’s absolutely buzzing about wearing them. I cannot fault the customisation, the communication, the speed of answering emails, and of course, the outstanding customer service. I wouldn’t think twice about using Mattbcustoms again. Thank you for everything, you’ve made me and my girl extremely happy. I wish I knew the name of the lady with the beautiful nails that helped me but you’re one in a million! Thank you.

2026年6月12日
自発的なレビュー
Mattbcustoms ロゴ

Mattbcustoms からの回答

Hey Hayley,

Thanks so much for your review! We'll always try to rectify any issues before a pair is sent out, as we know sometimes the colour might not come out exactly as expected, but we always want our customers to receive something they truly love! But we're so glad that you both loved them, and we hope your daughter had the best prom!

5つ星のうち5の評価

It was a wonderful experience

It was a wonderful experience, my daughter (5years old) had her stanley customised. The gent who dealt with us was so friendly and lovely and i had a very happy 5 year old.

2026年5月26日
Mattbcustoms ロゴ

Mattbcustoms からの回答

Thanks so much for your review Rabiarella! So glad to hear you had a good experience in our Trafford Centre concession!

5つ星のうち5の評価

Best customs

I had been searching for the right artist to design a one off the kind trainers for a long time before I came across MattB customs. And I must say the skill, talent and care what went into the ultimate design is first class and I must say MattB customs are highly recommend to see your designs brought to life. Exceptional .

2026年2月18日
自発的なレビュー
Mattbcustoms ロゴ

Mattbcustoms からの回答

Thank you so much for your review Charles! We really appreciate your feedback and we're so happy to hear you love your custom 1 of 1s!

5つ星のうち5の評価

American spirit in sneakers

I will be honest, I wasn't going to give 5 stars because of the slow delivery which wasn't 15 days, but 30. However when I saw them I was left speechless. Exactly the design I made on my computer was on my sneakers. Just amazing work guys. I am ready for the 250th anniversary on 4th of July.

2026年4月24日
自発的なレビュー
Mattbcustoms ロゴ

Mattbcustoms からの回答

Thank you so much for your review Milen. Once again we're so sorry for the delay in getting your customs to you, unfortunately we fell a little behind with orders and it took us a couple of weeks to catch up. Thank you so much for your patience and understanding, with everything being hand crafted we ensure that nothing is ever rushed! That being said, we're so pleased to hear you were happy with your custom Air Force 1s, they turned out so well!

5つ星のうち5の評価

Wedding trainers

I have ordered several pairs of trainers for the groomsmen to wear for my wedding.
The service I received was amazing. Very thorough and they made it personal for me listening to every detail I required.
Highly recommended company and I will be ordering again.

2026年4月8日
自発的なレビュー
Mattbcustoms ロゴ

Mattbcustoms からの回答

Hey Leane,
Thanks so much for your review! We're so pleased to hear you loved your custom Wedding pairs! We hope you have the best day!

5つ星のうち5の評価

Absolutely love these trainers

Absolutely love these trainers. The turn around was about 10 days from dropping them off at the Trafford to having them posted back but communication and updates were great. But they’re flawless. Definitely recommend having some customs made.

2026年3月20日
自発的なレビュー
5つ星のうち5の評価

Stanley Cup

I took my Stanley Cup into JD in the Trafford Centre yesterday. I was served by a very pleasant girl who was knowledgeable and lovely to deal with. I didn’t really know what to have engraved onto it and she spent time showing me different Designs and Fonts. She also served another customer whilst I stood back having a think and her presentation and mannerism is a credit to your company. Very Happy Customer

2026年3月6日
自発的なレビュー
Mattbcustoms ロゴ

Mattbcustoms からの回答

Thank you so much for your review Sandra! So happy to hear you had a good experience at our Trafford Centre concession! We hope you love your new custom Stanley Cup!

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