Mattbcustoms レビュー 

I have ordered 3 pairs of trainers and never had any issues, I missed some information off on a custom order and support helped out massively and resolved the issue quickly. I have also enquired about another pair of custom shoes and the support team for that part was completely honestly. They said that they couldn’t make them and listed the reason why, instead of just saying yes and taking the money.

Overall great experience from order to delivery. Great communication on order and shipping. Shoes could not have turned out better - exactly as I had hoped! Can’t wait to show them off. Thank you!

Amazing shoes! Incredibly well done, very high-quality.

I unfortunately have to write this review to showcase the lack of value MattB customs appears to have for customers. I confirmed via email that my sneakers could be completed in the 3 week time frame I had. I sent a detailed email on my sneaker design right after someone from MattB responded that they will be able to complete the project in the alloted time frame. Then…nothing. No communication for over 1 week even though I sent multiple emails requesting an update. I finally get a response 6 days before I need my sneakers simply stating they have been moving studio spaces so things have been hectic and they had to prioritize OTHER customers instead. In the email they also attempted to skew the timeline even though every communication is clearly saved in emails. I am now left with no way to have my sneakers done for my husbands 40th birthday since they have left me with only 6 days. Very disappointing.

Update: It is not surprising that in the response MattB customs is again changing the timeline to fit their narrative. They failed to mention that I received an email from them on 4/15 stating it was possible to complete my project “depending on my design.” So I sent them a very detailed email with my design idea the same day. The reason I sent this 2nd email to confirm that the project was possible was precisely because 4 weeks had passed since my initial contact. When MattB responded 5 days later that it was possible I stopped searching for alternatives to get my sneakers done. And that is when they ghosted me until I received an email stating it was no longer possible for them.

When a company fails to deliver it is very disappointing. But a company that then tries to gaslight, change facts to fit their timeline, AND fails to take accountability, says a whole other thing about its values

Excellent workmanship, great communication. Will definitely shop with MattB again.

Best pair of customs I have ever ordered. Masters version J1’s. Detail is perfect. Will order more.

After more time to look at these they are incredible.

Cool kicks. Very easy process.

I ordered custom shoes, and although the delivery took a little longer than expected, I was well informed via email.

The customer service team always responded quickly and clearly, explaining the delay. In the end, the shoes arrived, and I am absolutely thrilled with them! Great quality and excellent service. Highly recommended!

Placed my first ever order as a bday presents for my partner and the shoes are beyond Amazing quality and super fast delivery! Cannot fault and will definitely be re-purchasing again 👍

Ordered a pair of custom shoes for a gift, and the process was very smooth from start to finish.

From creating the design to the quality of the final product, the customer service was efficient and very helpful, and the craftsmanship is fantastic.

If you’re looking to create any type of custom shoe, I would definitely recommend this team!

Brilliant product! Brilliant Company!

Absolutely love my custom Mattb Air Force 1's. Designed for my wedding day, they were so easy to work with and they brought my vision to life!!

The washed out colorway on the Jordan 1 lows turned out awesome. For the price you cannot beat these customs. I’m impressed

Easy from start to finish.

The product itself turned out great, not excellent because our pantone colors we're perfectly matched but they looked stunning. I didn't have the best customer service as I would have to email a couple time (days spread within) to get a response. Luckily the shoes came in the day before my event to gift them, but it took about 2 months total from the very first email till receiving them in the US traveling from UK.

Amazing service. Designed and shipped to US within a month for wedding. Highly recommend

Shoes came out great! Exactly what I ordered. High quality as well.They shipped quickly too. Thank you!!

Amazing to work with! I wanted something that was out of stock and on short notice. They were able to work with me to get the shoe I wanted and on time!