Kevin provided excellent customer service and helped me get the part I needed. Been pleased with these boards' performance over the years especially the longer range batteries. They are well made and... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Produit au top , service client au top aussi , super réactif , des qu'on a une question même assez technique on a une réponse en moin de 24h bref je recommande a 100%
One of the worst online shopping experiences I've had. I bought directly from the official website expecting better service and protection. Instead, I ended up fighting just to return a bra... もっと見る
They're boards are worth every cent, the customer service is beyond helpful, they have helped me with every issue I've had and been more than great about everything, I recommend any one looking for a... もっと見る
企業情報
当該企業による記述
Maxfind has developed the best long range electric skateboard with highest performance. Use the best materials and the latest innovations for fun and convenience.
連絡先
Room 401, Building T1, Silicon Valley Compound, Qingquan Road, 518000, Shenzhen, 中国
- (910) 710-5902
- service@maxfind.com
- maxfind.com
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 11%に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
My CYBER MAX board is honestly so much…
My CYBER MAX board is honestly so much fun to ride! I literally get compliments on it everywhere I go.
This thing is a ROCKET
The Cyber Max 6 is insane! The acceleration and power are unreal - pure adrenaline every ride.
A good overall electric longboard
I thank “Maxfind” for this high‑quality electric skateboard. I bought a Maxfind Cybermax 6. I highlight its remarkable build quality. The deck is made of composite rather than wood, which gives it a welcome combination of flexibility and durability. The motor is belt‑driven instead of being integrated into the wheels, providing a bit more power—but also a slightly higher noise level. I haven’t measured the actual range yet, but it seems substantial enough to cover commuting trips several times a week.
Finally, customer service is very responsive and diligent. They were able to answer my questions. However, French riders should be aware that the board isn’t limited to 25 km/h, and I couldn’t achieve that limitation using the Tuya app. That’s the only drawback I see. Apart from that, the product should be satisfying.
Shipping was lightning quick
Shipping was lightning quick! My FF AT all-terrain board showed up in 4 days and I'm already out riding every day - eskate adventure has officially started!
Skateboards engineered for failure. Customer support will then steal the board from you
Bought an FF AT. One of the rear truck failed on the first day: the piece holding the motor broke (poor soldiering), which almost killed me (slowing down, going downhill on asphalt before a crossing).
After dozens of emails and videos and photos, Maxfind accepted I ship my board to them in Germany. It just needed an ESC swap (I already replaced the truck+motor).
I paid about 60 euros for the shipping.
And then after 4 more months of emails back and forth, where they alternate between "Who is this?", and "The board is shipping next Monday", and "It's a holiday in China", I finally gave up.
They designed a faulty skateboard, and then I paid for them to steal it from me.
After posting my experience on Reddit, no one was surprised.... (look for "how a manufacturer designed a faulty and dangerous $1000 skateboard")
Grabbed the Cyber Max during the fall…
Grabbed the Cyber Max during the fall sale and what a steal! It looks awesome, customer service responded fast, and it arrived in just 4 days.
Good board
I'm loving my CYBER MAX X board! The quality is excellent and it rides so smooth - totally worth the price.
This site is a scam
This site is a scam. I ordered a e-longboard. They claim shipping will be done in "European Union: 5-10 Days". After over 2 Weeks, I check my account. I see a tracking Code from DHL but DHL does not know the tracking number. I requested a refund by mail, and they asked me about the reason. I answer that request very politely, and they say they will refund after their holidays. But nothing happens. I write more emails asking about the status of my order. "Let me check" is the answer. Then silence again.
I asked for a refund four times. I get no response or just some short comment like the one above, to buy more time.
UPDATE!!!
Their comment is a blatent lie!
They never sent anything - the tracking code from DHL was invalid from the start and never changed status. Second my address is 100% correct. I even did not use German umlauts to reduce confusion. And I can proove that.
Third: They never stated that they already shipped my order in any mail I got from them.
They will never be able to proove that they shipped anything.

Maxfind からの回答
Les gars je Kiff avec mon nouveau…
Les gars je Kiff avec mon nouveau skate, une equipe très reactive, merci à vous maxfind
Impressed!!
My son is very impressed with his new Maxx Find Belt skateboard! He has been riding it every day since receiving it and finds it is a great way to get around town.
Maxfind are scammers
They are scammers, everything is a lie. We received the scooter and it didn’t work. Only after two months and after posting a negative review did they send us another one, and that one didn’t work either. They never answered again, never refunded my money, and now I have a scooter that doesn’t work. We are looking into how to sue them. Please do not buy from them.
Best Longboard Company
There’s way to many great things to say about MAXFIND, this is my intro to E-Longboards and it’s the most fun i’ve had in a long time. The CYBERMAX MAX6 is an insane board with a mental top speed and handling. The board is always planted to ground and doesn’t feel like some cheap made stuff. Along with the amazing customer support team helping with the order all the way through and giving proper tested specs on all boards. I would highly recommend buying from MAXFIND.
Best electric skateboards
Best electric skateboards
I bought 3 boards from them
Everything is good and nice support
Stay away from this company! You've been warned!
This is by far worst electric skateboard company I ever come across. They have Facebook group and if anyone asks about how to fix their problem, Maxfind will ban and suspend them out of the group just to silent them all. I went to support people who are having issues and I got banned and suspended as well.
Their overall quality is very cheap with worst possible customer service along with people running the company acting childish is crazy.
This company cannot handle criticism and they will silence anyone. This is one of the company that doesn't care about their customers and their reputation. They have very very poor reputation.
There are way better companies out there. Check out OMW, Exway, Linnpower and Radium. They are one of the best out there.
MAXFIND FF AT - TRUE feedback after 1 year
This post was previsously done for reddit, but what a surprise, MAXFIND is black flagged on reddit because they SPAM with false evaluations of their products!
That's enough to understand a lot about them...
(unfortunatly I can't attach the photo here but it's the only suitable place I found to share my experience)
__________________________________________________
This longboard is really nice, comfortable, the range is good... all fine for me regarding the specs.
The big wheels are a must for safety and comfort.
Just one bad point: I went to Italy for my vacation, and as the temperatures were high (35–40 °C), the synthetic board itself became very flexible, way too flexible... I nearly touched the road, so I had to place my feet as wide as possible (to press more on the trucks/axles and less on the flex)!
I weigh 85 kg, so not that heavy...
Still, I liked it anyway as it was an exceptional situation, and in my country the flex is right and comfortable for rides. Just keep that in mind if you live in a hot-weather country. ;)
Now, the bad side: I had warranty issues.
The soldered bolt on the back truck broke, which damaged the hub wheel wires because the whole wheel rotated freely. The ESC (electronic circuit) didn’t like that and died.
If I had to pay for all that, it would have cost me the price of a new board!
I don’t ride off-road, I’m a 48-year-old guy who doesn’t want to get injured. I ride gently and take care of my expensive toys.
Support first accused me of misuse, didn’t answer, or responded lately, or only half-answered my questions, made me request again over and over, forced me to stay patient to not spam them, ...
I sent countless emails and had to stay quiet, because when you need help, you must keep the contact open...
In the end, I finally received the parts (first the truck and the wheel, and as it was still KO, the electronic ESC one month later).
All the parts I received were untracked and showed up with no notification, just left in random boxes in front of my door (strange for such expensive parts).
No explanation on how to do the job, of course—just a few partial instructions that I had to beg to receive...
All the way, I had the feeling that they did not really want the guarantee to be respected.
Even though the problem was eventually fixed, I'm truly disgusted by this brand now.
For people who might face the same issue, I post below what I did to replace the ESC and initialize the new one—since, of course, I had to figure out nearly everything by myself. Hopefully it can help.
Have nice rides, folks!
HOW TO CHANGE & SETUP a new ESC:
A. Check the videos of remplacement ESC on youtube (link not allowed here, but you can find it with chatgpt)
Nothing difficult, just need an hot air gun and take your time time.
Stop the board and disconnect the battery before doing anything !!!
Connect first the two wheels to the new ESC, and next the battery (it made a little
‘TAC’ when plugging the battery, but no damage was done ... just a bit of stress).
PS: The ESC I received was 'inverted'. I mean the wheels turned in the opposite side than with the original ESC. So I had finally to invert the plugging of the wheels (cross the plugs in the box before pasting them with silicone) !
B. Pairing the remote controller:
- power ON the board ~10sec button pressed continuously => power button blue light
blinks quickly, the board is in pairing mode...
- power ON the remote ~3sec button pressed continuously => the remote enter in
pairing mode...
- setup the remote (type: 12S / pair poles: 14)
=> DON’T try to drive the board now, it will be cogging and doing some strange and
scary noises, and the wheels will not turn correctly... so don’t do that! You must first do the
auto-learn procedure.
C. Auto-learn the ESC with the wheels:
1. power ON board, power ON remote => remote connected
2. power OFF the board => remote disconnected
3. power ON the board, wait 1-2sec, and press again 5X the power quickly
=> the board make a big BEEEEP and scary strange noises, and start turning
both wheels on opposite direction with some speed sequence, and finally stop
after 1-2 minutes.
4. You finally must stop again the board, and start the board => remote
connected => It’s now working ! Victory ! Breath & take a drink !
Scam
After delays, lies and attempts of manipulation my promised compensation turned out to be Maxfind sticker, and the board isn’t even working properly, becouse advertised RGB doesn’t work.
I Dont recommend dealing with them or buying anything from them.
do not buy their products
do not buy their products.if u part with your cash u wont recieve your product
J’ai commandé un skate cyber mini il…
J’ai commandé un skate cyber mini il est top et le service après vente est très réactif.
Commande encaissée jamais reçu
J'ai commandé le 20 juin un skate, qui a ce jour n'est jamais arrivée , après plus de 10 demandes de remboursement, je n'ai toujours rien, ni le remboursement si le skate, ça fait 3 mois maintenant..
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