EXCELLENT OE PARTS , GREAT PRICES AND FAST DELIVERY. PARTS CATALOG IS PRECISE AS WELL.
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I ordered a cover molding (Part No. 251-810-02-15-9650) for my Mercedes ML350, but unfortunately, the part I received didn't match what was ordered. After a bit of back-and-forth with a delivery failu... ãã£ãšèŠã
Their website is pretty helpful as far as finding the parts you want. I started a Live chat to get some clarification on a part. The chat directed me to call. I called. My call was never answered. I p... ãã£ãšèŠã
I ordered the lever used to open the driver door. The shipping was fast but like all Mercedes parts over priced and a cheap piece of plastic. Mercedes has gotten to be a cheaply made expensive (luxury... ãã£ãšèŠã
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Parts were correctly labled
Parts were correctly labled, not off brand, and therefore the fit was perfect
2025幎5æ30æ¥
Mbpartsgiant ããã®åç
Thanks a ton for the awesome review! We're really glad everything went smoothly with your order and that the part was just what you needed.
Weâre all about making it easy to get the right parts fast, so itâs great to hear we delivered. Hope to see you back next time youâre working on something!
Cheap Plastic
I ordered the lever used to open the driver door. The shipping was fast but like all Mercedes parts over priced and a cheap piece of plastic. Mercedes has gotten to be a cheaply made expensive (luxury?) vehicle. Not sure when Mercedes got so chintzy.
2025幎5æ30æ¥
Mbpartsgiant ããã®åç
Thank you for sharing your feedback. We're sorry to hear about your experience. We appreciate you bringing this to our attention and hope to provide a better experience in the future.
I enjoyed your stock of Mercedes BenzâŠ
I enjoyed your stock of Mercedes Benz parts but mostly your very fair pricing.
2025幎5æ30æ¥
Mbpartsgiant ããã®åç
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. Your support means a lot, and we truly appreciate you taking the time to leave a review.
We look forward to serving you again in the future!
Avoid this entity at any cost. Scam.
I was a MB dealer for 28 years. I cannot believe how low the mark has fallen in insuring QC and CS by its vendors / dealers.
I ordered a simple none special order 60$ part and even got emails confirming the part order, shipping and delivery. Instead of the part actually arriving I received an envelope (with tracking) with 2 washers in it.
I have spent a week trying to get this resolved and still no emails, no return calls, no resolution. . . just hoops to jump through.
Site reflects CA but wrong parts shipped from FL.
I canât believe it. 60 bucks and theyâve avoided CS like no other Iâve EVER experienced. Forced me to charge back the purchase.
2025幎4æ25æ¥
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Mbpartsgiant ããã®åç
Weâre truly sorry to hear about your experience. Itâs disappointing to know we let you down, and we sincerely apologize for the inconvenience and frustration this caused. Your feedback is not taken lightly, and weâre committed to learning from this to ensure it doesnât happen again.
Thank you for bringing this to our attention.
Wrong brake pads
I ordered brake pads for my Metris. MBpartsgiant send me the wrong parts and refuse to issue RMA since half of the shipping label is gone. They taped the label and the only way to open the box was to remove the tape. They clearly do not take responsibility for making the mistake. instead of an apology they hide behind a lame excuse. Every rep was asking for different and additional photos. they have all the shipping records. I do too. They cannot be trusted. The dumbest return policy ever. A total scam. Thankfully my CC company trust me.
2025幎4æ21æ¥
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Mbpartsgiant ããã®åç
Weâre genuinely sorry to hear that your experience didnât go as expected. Feedback like yours helps us see where we fall short, and weâre already looking into how we can do better moving forward.
Thank you for taking the time to let us know.
Easy to find the part and the rightâŠ
Easy to find the part and the right part was deliveryed
2025幎3æ27æ¥
Mbpartsgiant ããã®åç
Thank you for the great review! We're glad to hear you had a positive experience shopping with us and that your part arrived just as expected. We work hard to make sure ordering auto parts online is fast, easy, and reliable â so itâs great to know we hit the mark!
Mbpartsgiant ããã®åç
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. Your support means a lot, and we truly appreciate you taking the time to leave a review.
We look forward to serving you again in the future!
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