Over the last few weeks I have needed a number of different changes made, system updates and help from the mealzo support team. Andrew has been quick and efficient and super helpful in every instance... もっと見る
企業が回答しました
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レビュアーのコメントを見てみましょう
Great app to use, quick and easy ordering. Plus live tracking of your order with times. Never have many issues with it or the shops that use it. Although there was one case recently where the shop had... もっと見る
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Had a bit of trouble ordering from a local take away. Franklin was super helpful and sorted the problem quickly and efficiently. 👌
企業が回答しました
I had Bruce helping me get a refund from a store that was too far away from my location, he got things sorted and got me a refund! Was so helpful and kept me updated throughout the process! Can’t than... もっと見る
企業が回答しました
企業情報
当該企業による記述
Mealzo is a 0% commission platform! By ordering through Mealzo You are choosing to help out and support your local takeaways and restaurants every time. Find your favourite local takeaways and restaurants on Mealzo. Choose from a wide range of cuisines from delicious Chinese dishes to Italian Pizza, spicy Mexican Burrito or a tasty American burger and if you fancy a hot Indian Curry or crispy traditional fish & Chips, we’ve got you covered.
連絡先
Pavilion 6, 321 Springhill Pkwy, Baillieston, G69 6GA, Glasgow , 英国
- info@mealzo.co.uk
- mealzo.co.uk
4.9
優良
902件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 100％に回答しています
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1 week now passed since my order was…
1 week now passed since my order was cancelled. No refund and no email from Mealzo as promised. Previous response copied below. Over £31 out of pocket at the moment
2 May - Order cancelled because the takeaway was closed on a Saturday night!! What a pile of crap
Update 5 days later…Mealzo asked me to email them and they would make it right. I emailed and have heard nothing. Zero stars if I could
2026年5月2日
自発的なレビュー
Mealzo からの回答
Dear Andrew,
We’re truly sorry for how this has gone and appreciate you reaching out.
Our team will personally look into this right away to sort it for you.
Thank you for your patience🙏🏻
Peter some boy straight to the point…
Peter some boy straight to the point problem solved
2026年5月8日
自発的なレビュー
Mealzo からの回答
Hello👋🏻
That’s fantastic! So happy we could get it sorted quickly for you.
We can’t wait to see you ordering with us again soon🧡
Mealzo からの回答
Hi there,
Great to know we could help sort that for you smoothly.
Thanks for the feedback✨
Peter is very helpful and gives best solution
2026年5月7日
自発的なレビュー
Mealzo からの回答
Hello,
That’s so good to hear! Really pleased we could give you the right solution.
Hope to see you back with us very soon🧡
Spoke with Brian about my order & was…
Spoke with Brian about my order & was very helpful & respond very quickly
2026年5月3日
自発的なレビュー
Mealzo からの回答
Hi Paula,
Really glad you had a smooth experience getting things sorted.
If there’s ever anything else you need, we’re always here to help!
Very helpful staff after an order issue
2026年5月1日
自発的なレビュー
Mealzo からの回答
Hello,
Thanks for taking the time to share this✨
It means a lot to know you had a positive experience getting things sorted.
We’re always here whenever you need us!
Brian deserves a bonus and a raise!
Brian deserves a bonus and a raise! Nice friendly advisor that helped me out super quick
2026年4月28日
自発的なレビュー
Mealzo からの回答
Hi Hannah,
That’s amazing to hear! So glad you had such a positive experience.
That’s exactly what we aim for every time.
Hope to see you ordering again soon✨
Right now am giving it a 5 star since…
Right now am giving it a 5 star since Riley is investigating a shop that is taking money but isn't actually opened.
2026年4月28日
自発的なレビュー
Mealzo からの回答
Hi there,
Thanks for the 5 stars, we really appreciate it.
We know that wasn’t ideal, but glad it’s being looked into.
Appreciate your patience🧡
Mealzo からの回答
Hello👋🏻
Thanks for the lovely feedback! Really appreciated.
Hope to see you back again soon🧡
Brian was amazing!
Brian was very helpful, patient and understanding. English was excellent and easy to understand, Brian also tested an order when mine wasn’t working in order to check
2026年4月27日
自発的なレビュー
Mealzo からの回答
Hi Jasmine,
Really appreciate you taking the time to share this. It’s great to hear everything was handled clearly and efficiently.
Looking forward to your next order✨
Very professional 👍
2026年4月26日
自発的なレビュー
Mealzo からの回答
Hi Darek,
Appreciate the great feedback! Good to know everything felt smooth and professional throughout. That’s the standard we always aim to keep consistent.
We’re glad you had a positive experience🧡
Peter was helpful and quick at…
Peter was helpful and quick at resolving my query.
2026年4月24日
自発的なレビュー
Mealzo からの回答
Hi there,
Great to know your query was resolved efficiently and without any hassle.
We focus on keeping things simple and effective so you can get back to what matters.
Thanks again for sharing your experience✨
Mealzo からの回答
Hi Reece,
Thanks for taking the time to leave this, much appreciated🧡
Needed to cancel my order and Peter was…
Needed to cancel my order and Peter was fantastic help
2026年4月22日
自発的なレビュー
Mealzo からの回答
Hi Grant,
Thanks for your feedback.
Appreciate you taking the time to share this🧡
Peter from customer support helped…
Peter from customer support helped investigate my query about cancelling my order and took intiative to tell me about the refund process and my order number
2026年4月22日
自発的なレビュー
Mealzo からの回答
Hello👋🏻
Thanks for sharing this. Great to know everything was handled clearly and the process around your order and refund was explained in a straightforward way.
We always aim to make things as transparent and easy as possible.
Appreciate your feedback✨
Mealzo からの回答
Hi Danielle,
Really appreciate you sharing this.
We’re always focused on making sure issues are handled quickly so you can carry on with ease.
Thanks for your feedback🙏🏻
Order glitched so I never received…
Order glitched so I never received order but money was taken.
I asked for help with this on the live chat but instead of helping me, they banned me.
Still haven't received a refund a week later
2026年4月14日
自発的なレビュー
Mealzo からの回答
Hi there,
Thanks for taking the time to flag this.
The team will need your order details to properly review what happened and ensure it’s resolved as quickly as possible.
Please contact Care@Mealzo.co.uk so this can be prioritised for you.
Bruce is an absolute star love him
Bruce is an absolute star love him, helped me navigate getting refunded for an accidental duplicate order, big up bruce give him a promotion pls
2026年4月15日
自発的なレビュー
Mealzo からの回答
Hi Ellie,
Thanks so much for sharing this. We're really glad that you had a great experience along the way.
Hope to see you ordering with us again soon!🧡
Mealzo app itself was very glitchy…
Mealzo app itself was very glitchy today and kept freezing and a lovely member of staff called Peter was extremely helpful- thanks
2026年4月15日
自発的なレビュー
Mealzo からの回答
Hi Bethany👋🏻
Appreciate you taking the time to leave this. We're glad it all came together in the end. Looking forward to giving you a much better run next time✨
Amazing service from Bruce and very…
Amazing service from Bruce and very attentive with my issue.
2026年4月11日
自発的なレビュー
Mealzo からの回答
Hi Hollie 👋
Great to hear you had a positive experience with us.
We really appreciate your support and feedback✨
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