Over the last few weeks I have needed a number of different changes made, system updates and help from the mealzo support team. Andrew has been quick and efficient and super helpful in every instance... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Great app to use, quick and easy ordering. Plus live tracking of your order with times. Never have many issues with it or the shops that use it. Although there was one case recently where the shop had... もっと見る
企業が回答しました
Had a bit of trouble ordering from a local take away. Franklin was super helpful and sorted the problem quickly and efficiently. 👌
企業が回答しました
I had Bruce helping me get a refund from a store that was too far away from my location, he got things sorted and got me a refund! Was so helpful and kept me updated throughout the process! Can’t than... もっと見る
企業が回答しました
企業情報
当該企業による記述
Mealzo is a 0% commission platform! By ordering through Mealzo You are choosing to help out and support your local takeaways and restaurants every time. Find your favourite local takeaways and restaurants on Mealzo. Choose from a wide range of cuisines from delicious Chinese dishes to Italian Pizza, spicy Mexican Burrito or a tasty American burger and if you fancy a hot Indian Curry or crispy traditional fish & Chips, we’ve got you covered.
連絡先
Pavilion 6, 321 Springhill Pkwy, Baillieston, G69 6GA, Glasgow , 英国
- info@mealzo.co.uk
- mealzo.co.uk
4.9
優良
902件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 100％に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Mealzo からの回答
Hi Thomas,
Really pleased you had a great experience. Appreciate you taking the time to share this, and we look forward to serving you again soon🧡
Good customer care
I had placed an order that never arrived. Spoke to a very nice gentleman who provided an email address to claim a refund.
Peter replied quickly, advising me the refund had been actioned. Thank you for the good customer care.
2026年4月6日
自発的なレビュー
Mealzo からの回答
Hello,
We're glad things were handled quickly and you felt well looked after.
We value your support and hope to see you again soon 😊
Amazing service by Peter
Unfortunately we had to contact customer services after an issue with our order, Peter was very quick to assist us and reach a satisfactory outcome while providing outstanding customer service, an asset to any company. Thanks again Peter
2026年4月8日
自発的なレビュー
Mealzo からの回答
Hi Jenny 👋
We appreciate you sharing this. Great to hear everything was resolved promptly and to your satisfaction. Thanks for your support, we look forward to serving you again🧡
Failed Order but Quick Refund!
Failed Order, due to distance, but was quickly refunded!
Big ups to Brian for being my Support guy for this order.
2026年4月7日
自発的なレビュー
Mealzo からの回答
Hi there,
We appreciate you sharing your experience. Good to see it was sorted without delay and left you with a positive impression overall✨
Had a glitch on checkout and Brian…
Had a glitch on checkout and Brian sorted it out in seconds! Great service!
2026年4月6日
自発的なレビュー
Mealzo からの回答
Hey George,
Thanks so much! Really glad you had a great experience🧡
Mealzo からの回答
Hey Ali,
Thank you! Really glad you had a great experience.
Hope to welcome you back to Mealzo soon🧡
Very helpful customer service
Ordered an item accidentally and spoke to staff member Brian through live chat who sorted it all out. Great service!
2026年4月5日
自発的なレビュー
Mealzo からの回答
Hey Geraldine,
Thank you! So happy your experience was smooth and helpful🧡
We’d love to have you back soon!
Mix up with the restaurant meant we…
Mix up with the restaurant meant we didn't receive our order but Franklin at Mealzo sorted out a refund quickly. Thank you Franklin.
2026年4月4日
自発的なレビュー
Mealzo からの回答
Hey Molly,
So glad we turned that mix-up around and left you smiling.
Looking forward to serving you again real soon!
I didnt receive a confirmation email…
I didnt receive a confirmation email for the order that was placed. I went on the mealzo chat and they were able to confirm my order and the delivery time. Thank you to Bryan.
2026年4月4日
自発的なレビュー
Mealzo からの回答
Hey Stefanie,
We are happy to hear the live chat cleared that up quickly and got your order on track.
Thanks for the feedback🧡
Peter was a great help!
Peter helped resolved my issue regarding my order. He was very quick, friendly and helpful. Thanks very much!
2026年4月3日
自発的なレビュー
Mealzo からの回答
Hey Sarah,
Thank you for the lovely review!
We hope to have you back with us again very soon!
Great service
Peter was really helpful. I didn’t have my order number but he quickly found it and contacted the takeaway to confirm the status of my order. Prompt and effective service
2026年3月31日
自発的なレビュー
Mealzo からの回答
Hi Lillian,
Thank you so much for your kind review.
We look forward to making your next order just as easy🧡
Mealzo からの回答
Hi Malecia,
Thanks so much for your lovely feedback. We’re so glad you had a great experience✨
There was a mix up with the payment
There was a mix up with the payment, Riley was very helpful and we were issued with a refund.
2026年3月29日
自発的なレビュー
Mealzo からの回答
Hello Derek,
Thanks for taking the time to leave a review. We’re really appreciate it🧡
Riley was very helpful and made this…
Riley was very helpful and made this process easy
2026年3月28日
自発的なレビュー
Mealzo からの回答
Hi there,
We’re so pleased the whole process felt easy and hassle-free for you, and we really appreciate you sharing your experience🧡
Brian was great
Brian was great, he resolved our issue by contacting the restaurant on our behalf and we got a partial refund for the food
2026年3月27日
自発的なレビュー
Mealzo からの回答
Hi Suzanne,
Really glad everything worked out smoothly for you and you got a fair outcome in the end🧡
Brian was on the ball with my query :)
2026年3月26日
自発的なレビュー
Mealzo からの回答
Hi Kaitlynn,
Great to hear your query got sorted so easily. Hope your next order goes just as smoothly✨
Mealzo からの回答
Hi Diane,
Fantastic to hear everything got resolved without any fuss. Looking forward to your next order!
Easy to contact
It was easy to contact an actual person once you have been through the chat bot as long as you are happy with messaging rather than talking. I needed a refund on an online delivery I never received but was still charged for and the first person I spoke to said they would look into and get back to me but I didn't hear anything so I contacted them again and Brian was able to resolve the issue within the hour and said he's issued a full refund
2026年3月24日
自発的なレビュー
Mealzo からの回答
Hello👋🏻
Glad everything got resolved quickly and your refund was sorted without any hassle.
Hope to see you again soon🧡
Had a major issue with the takeaway my…
Had a major issue with the takeaway my order didnt come finally got through to a open chat haha, well Riley was great and has promised me hes going to look into for me so fingers crossed I get a message abck and a refund
2026年3月23日
自発的なレビュー
Mealzo からの回答
Hi Ashley,
Glad everything got looked into. We appriciate your feedback🧡
brian very helpfully solved my issue…
brian very helpfully solved my issue he's fabulous
2026年3月22日
自発的なレビュー
Mealzo からの回答
Hi Jess,
So glad your issue got sorted out smoothly.
We’re thrilled you had a positive experience!✨
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