Over the last few weeks I have needed a number of different changes made, system updates and help from the mealzo support team. Andrew has been quick and efficient and super helpful in every instance... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Great app to use, quick and easy ordering. Plus live tracking of your order with times. Never have many issues with it or the shops that use it. Although there was one case recently where the shop had... もっと見る
企業が回答しました
Had a bit of trouble ordering from a local take away. Franklin was super helpful and sorted the problem quickly and efficiently. 👌
企業が回答しました
I had Bruce helping me get a refund from a store that was too far away from my location, he got things sorted and got me a refund! Was so helpful and kept me updated throughout the process! Can’t than... もっと見る
企業が回答しました
企業情報
当該企業による記述
Mealzo is a 0% commission platform! By ordering through Mealzo You are choosing to help out and support your local takeaways and restaurants every time. Find your favourite local takeaways and restaurants on Mealzo. Choose from a wide range of cuisines from delicious Chinese dishes to Italian Pizza, spicy Mexican Burrito or a tasty American burger and if you fancy a hot Indian Curry or crispy traditional fish & Chips, we’ve got you covered.
連絡先
Pavilion 6, 321 Springhill Pkwy, Baillieston, G69 6GA, Glasgow , 英国
- info@mealzo.co.uk
- mealzo.co.uk
4.9
優良
901件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 100％に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Mealzo からの回答
Hi Jack👋🏻
Delighted to know everything was handled quicky.
Thanks for choosing Mealzo, see you again soon🧡
Massive thanks to Brian
Massive thanks to Brian, who helped me get a refund credited back into my Mealzo account in the space of 10 minutes, after briefly explaining the information and giving him the details, he contacted the restaurant itself to confirm the details and my refund was in my account minutes later. Best service I’ve ever received!!
2026年2月4日
自発的なレビュー
Mealzo からの回答
Hi Liam,
We really appreciate you taking the time to share this🧡
Many thanks to Brian the person who…
Many thanks to Brian the person who helped me by chatting about an order due to my mistake with the deliver option.
2026年2月3日
自発的なレビュー
Mealzo からの回答
Hello👋🏻
Thank you, we really appreciate you sharing your experience and ordering with us.
Mealzo からの回答
Thank you Julie🧡
Hope you enjoyed your meal, and we look forward to seeing you again soon✨
Very helpful
Very helpful. Brian helped with all my enquiries and was very informative.
2026年1月24日
自発的なレビュー
Mealzo からの回答
Hi Danielle 😊
Thanks so much for your kind words! We’re really glad everything went smoothly for you🧡
Peter was a great help
Peter was a great help, he was very knowledgeable, quick to respond and understood my complaint completely, thanks Peter
2026年1月24日
自発的なレビュー
Mealzo からの回答
Hi Steven 👋
We're delighted to hear everything was clear and handled promptly, thanks for sharing your experience ✨
I’d like to thank Peter at Mealzo for…
I’d like to thank Peter at Mealzo for his help with a complaint this evening. While the restaurant itself was very unhelpful and refused to issue a refund despite the food being returned, Peter took the time to properly review the situation. He handled the matter professionally and fairly, and agreed to refund my money as a gesture of goodwill. I really appreciated his understanding and willingness to resolve the issue when the restaurant would not.
2026年1月23日
自発的なレビュー
Mealzo からの回答
Hi Jennifer 🌟
Thank you for sharing, we’re really glad you felt listened to and supported.
It’s great to know the outcome felt fair, and we appreciate you taking the time to leave such thoughtful feedback🧡
There was an item missing from my order…
There was an item missing from my order and the help operator, Peter was very helpful and initiated a refund it.
2026年1月23日
自発的なレビュー
Mealzo からの回答
Hi Caitlin,
Thanks for letting us know how it went. We’re glad everything was handled quickly, and we appreciate you taking the time to share your experience 🌟
I wasn't sure if my order had gone…
I wasn't sure if my order had gone through so went onto the chat with Arron. Great help .Definitely recommend using it
2026年1月22日
自発的なレビュー
Mealzo からの回答
Hello Jackie,
We're happy to hear you found the online chat helpful, thanks for the review🧡
Resolving a refund
Riley was very helpful in resolving an issue I had with a refund. They were polite and helpful throughout and really understood the issue and tried to get it resolved.
2026年1月22日
自発的なレビュー
Mealzo からの回答
Hi Kate 😊
Thanks for your review, It’s great to hear the process felt straightforward and clear, and that everything was handled well✨
Mealzo からの回答
Thanks for your kind feedback, Craig🧡
Much appreciated🙏🏻
Bruce helped me fix an issue with my…
Bruce helped me fix an issue with my order thank you
2026年1月20日
自発的なレビュー
Mealzo からの回答
Hi Lanie👋🏻
So glad to hear it. We love making sure everything goes smoothly for you.
Thanks for sharing your experience🧡
Speedy action on refund
Brian sorted out a refund with takeaway when my order couldn’t be fulfilled. Dealt with promptly & courteously
2026年1月19日
自発的なレビュー
Mealzo からの回答
Hi Gail, we’re glad we could take care of that for you quickly.
We really appreciate you sharing your experience with us✨
Peter was fantastic in his response and…
Peter was fantastic in his response and resolution. Thank you
2026年1月11日
自発的なレビュー
Mealzo からの回答
Thanks for the lovely feedback, Lee 🧡
We really appreciate you sharing your experience. Your support means a lot to us, and we’re glad everything was handled smoothly.
I have been told by Franklin that I…
I have been told by Franklin that I will be getting a refund for an order I placed which wasn't delivered. I just hope it does happen
2026年1月11日
自発的なレビュー
Mealzo からの回答
Thanks for your review, Bernadine🙏🏻
We really appreciate your patience and your trust. If you need anything further at any point, we’re always here to help✨
Mealzo からの回答
Thank you, Rosaleen🙏🏻
It’s great to hear you had a positive experience. We’re grateful for your kind words and support.
Franklin helped me and was very quick…
Franklin helped me and was very quick and easily resolved my issue.
2026年1月7日
自発的なレビュー
Mealzo からの回答
Hi Amy 👋
Thanks for leaving a review. It’s great to hear everything was sorted quickly.
We appreciate you taking the time to let us know 😊
Mealzo からの回答
Hi there 👋
Thank you for sharing your feedback. We’re really pleased to hear you had a good experience and found everything professional. Much appreciated 😊
Mealzo からの回答
Hi Steven,
We're pleased everything went well and you felt looked after🧡
Brian was very helpful with my query…
Brian was very helpful with my query really quick and efficient.
2026年1月6日
自発的なレビュー
Mealzo からの回答
Hi Amanda,
Thanks for your lovely review! We truly value you sharing this and we’re always here when you need us🧡
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