MEDICAL DRESSINGS ロゎ
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MEDICAL DRESSINGS レビュヌ 

119
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TrustScore 5段階評䟡の4.5

4.7

医療甚品店
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5぀星のうち5の評䟡

Amazing product, healed my husband pressure sore with just 2 applications. Does need to be held on with something else though as the first one rolled up. This product gave instant pain relief to the a... もっず芋る

5぀星のうち5の評䟡

I ordered the dressing packs and, a s expected, they came in an outer box which contained 20 separately sealed packs containing 5 sterile dressings (100 per outer). As I bought a number of boxes, no i... もっず芋る

5぀星のうち5の評䟡

Ordered 50 dressings from this company which were required for work after struggling to get them elsewhere. They were delivered promptly before expected delivery date and just the dressings we needed.... もっず芋る

5぀星のうち3の評䟡

You took my order and indicated an expected delivery date to be delivered by Royal Mail but when I tracked the parcel it was still at Gatwick. Subsequently the parcel came two days later. Although... もっず芋る

䌁業が回答したした

䌁業情報

  1. 医療甚品店

圓該䌁業による蚘述

Medical Dressings Ltd was started by a small family of Healthcare Professionals who recognized the need of patients and customers for quality wound care and healthcare products. To make wound care more affordable and to reduce waste you are able to buy single dressings instead of a whole box. We are a friendly bunch and are more than happy to resolve any issues you may have so drop us an email or give us a call if you have any inquiries.

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4.7

優良

TrustScore 5段階評䟡の4.5

119件のレビュヌ

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4.7

すべおのレビュヌ

(119)

過去12か月のレビュヌ数: 0件

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5぀星のうち5の評䟡

Amazing product

Amazing product, healed my husband pressure sore with just 2 applications. Does need to be held on with something else though as the first one rolled up. This product gave instant pain relief to the area concerned, which was an added bonus meant my husband could sit down and be comfortable.

2023幎9月17日
5぀星のうち3の評䟡

Mepore dressings.

The Mepore dressings are splendid. However the company Medical Dressings only sent half my order and had to be telephoned which should not have been necessary.

2023幎8月19日
MEDICAL DRESSINGS ロゎ

MEDICAL DRESSINGS からの回答

Dear Helen,

Firstly, thank you for your feedback and for acknowledging the quality of the Mepore dressings. We genuinely apologize for the oversight in sending only half of your order. Such mistakes do not reflect the standard of service we strive to provide, and we deeply regret the inconvenience it caused you.

You're absolutely right; you shouldn't have had to call us to rectify our mistake. The error was due to a picking mistake on our part, and I want to assure you that we are taking measures to ensure this doesn't happen again in the future.

To amend our error, we dispatched the missing items immediately and are pleased to see from your tracking number that you received them the very next day. We understand the trust you place in us when making a purchase, and we are committed to ensuring a smoother and more accurate process in the future.

Once again, our sincerest apologies for the inconvenience. We appreciate your understanding and hope to serve you better in your next interaction with Medical Dressings.

Warm regards,

Sam
Customer Services
Medical Dressings Team

5぀星のうち3の評䟡

Time lag review


You took my order and indicated an expected delivery date to be delivered by Royal Mail but when I tracked the parcel it was still at Gatwick. Subsequently the parcel came two days later.

Although this did not create a problem on this occasion it would be more helpful if you declared a more realistic delivery date taking out time lags between warehouse and customer.

2023幎8月21日
MEDICAL DRESSINGS ロゎ

MEDICAL DRESSINGS からの回答

Dear David,

Thank you for taking the time to share your feedback with us. We truly value our customers' insights as they help us to enhance our services.

Looking at your tracking details I'm pleased to see that your parcel was delivered within the estimated standard delivery timeframe of 3-4 working days. However, I understand your concerns about the tracking details and potential delays between our warehouse and Royal Mail. We aim to provide the most accurate delivery estimates and appreciate your suggestion to factor in potential time lags.

Please be assured that we are continuously working to improve the transparency and accuracy of our shipping processes, and we will consider your feedback as part of our ongoing improvements.

Thank you for choosing us, and we hope to serve you even better in the future.

Warm regards,

Sam
Customer Services
Medical Dressings Ltd

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