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The clarity of communication made it a breeze. Linda Parker was friendly and patient, answered all my questions clearly and carefully. The product is great and my whole conversation with her was perfect. I'm so glad I called.

Professional and informative. The agent gave me great information and I was able to sigh up for benefits immediately. Very helpful!

I was lead thru all the choices that are particular needs.

Unable to make a decision so the representative sent me by email the information

He was very helpful and helped me understand the benefits of the plan. He patiently repeated information because of my hearing problem.

Rob, that I spoke with was very helpful, thorough, and told me to stop him at anytime if I didn’t understand something. Just enrolled, but also lost my husband in February, so had to figure out all that and Rob was the first person that explained everything to me so I understood.

excellent agents...very helpful...nice,courteous, and pleasent

I guess it’s not your fault more than 50% of US Retirees are being corralled into fraudulent, privatized Medicare Advantage Plans. I grieve the loss of my Medicare A and B and Senior Care Emblem GHI plan through the City of New York. This promised and credible insurance will be no more come September 1, 2023. Your telephone agent was kind, but truthfully, did very little to relax my apprehension regarding The City of New York’s proposed Aetna Medicare Advantage PPO. Perhaps the availability of a triage team assigned to the 250,000 nyc retirees affected would be useful. Thank you!

Helpful information. Patient. Knowledgeable.

Nicole was professional, pleasant, helpful and very patient. I could not have asked for a better advisor through all of these difficult choices.

Very knowledgeable and professional customer service. Really took the time to explain each product with clear understandable explanation.

The medicare review was very helpful. In getting my benefits maybe don't know for sure yet. Still waiting for my answers

Michael was patient and very informative. I could not ask for a better agent and plan to use him for Medicare Advantage or supplement plans. He is terrific!

Well I never got my over the counter card and I lost 2500 a year in dental ,and since I lost most my food stamps I was told I could get food and that never happened and lost my 1200 a year over the counter

The person I talked to was the nicest and gave me more help and information than any other agent I have talked to. He was also very patient.

I was able to get the services I need in my life now! I'm beyond happy

The agent was very kind, considerate and knowledgeable, a pleasure to speak to!!!

Very patient person over the phone who helped with the process, couldn’t have been easier

The agent was very helpful at explaining everything to me.