Metropolitan Shuttle レビュー 

315
•
TrustScore 5段階評価の4.5

4.5

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

We enjoyed doing business with Metropolitan Bus Charter. The communication and updates were great. Our driver, Tammy was a joy to work with. She was patient with us. She even helped us distribute food... もっと見る

5つ星のうち5の評価

Great experience. Alusaine was helpful securing the right size vehicle as our guest list grew, and answered all of our questions quickly. Gave us a lot of confidence. The vehicle was perfect, and our... もっと見る

5つ星のうち5の評価

This is my second review, not sure what happened with my first. Extremely professional organization, spot on pickup and delivery to and from. Beautiful, New, large buses that shuttled us between air... もっと見る

5つ星のうち4の評価

The whole process of getting a quote and discussing the specific needs of our trip as well as answering specific questions was all great! Our driver was awesome and our pickup/drop off was very, very... もっと見る

企業情報


連絡先

4.5

優良

TrustScore 5段階評価の4.5

315件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.5

すべてのレビュー

(315)

過去12か月のレビュー数: 0件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Metropolitan Shuttles services are A+…

Metropolitan Shuttles services are A+ from the beginning to the end, Mr. Lee is very professional, courteous in helping to make our trip enjoyable ,and the driver Maadan is the best he was a safe driver on time arriving and coming home was on time. The bus was nice very clean and comfortable we had a Beautiful Safe time. I will recommend Metropolitan Shuttle Bus Service.

2019年6月10日
自発的なレビュー
5つ星のうち5の評価

One of the best experiences in taking a…

One of the best experiences in taking a school group. The bus was great, clean had charging stations for every seat, and our drive George was the absolute best. He knew the travel routes well and was helpful in planning stops, pick up's etc. We highly highly recommend Metropolitan and hope to work with them soon again.

2019年6月4日
自発的なレビュー
5つ星のうち5の評価

Very friendly!

They did a great job of getting us transportation when no one else could. They were punctual and friendly all around! Thanks for making our trip memorable!

2019年6月4日
自発的なレビュー
5つ星のうち5の評価

Great service

We were very happy with the service Metropolitan Shuttle provided us. The driver, Nikolai, was awesome. He arrived before the predicted time, always with a smile, very helpful.

2019年6月3日
自発的なレビュー
5つ星のうち5の評価

Responsive - Smooth Travel!

We booked 4 days of local transportation in Orlando last minute. Alusaine with Metropolitan Shuttle was extremely responsive, straightforward, and easy to work with. We got everything booked within hours. Since they source to multiple companies, we had a different driver every day and a different bus everyday. This worked well since our group number changed daily and our needs changed daily. The flexibility was exactly what we needed!

All drivers showed up on time, buses were clean and everything went smoothly.

I rarely leave reviews, but when I was initially booking with this company all the negative reviews scared me a bit. I'd like to add my excellent experience to the mix. After my experience with this company, I will be using them for group trips again in the future.

Thank you Al!

2019年5月20日
自発的なレビュー
5つ星のうち1の評価

Company was use for a field trip for…

Company was use for a field trip for 8th graders no more than got started got pulled over for drivers swerving all over the kids had to wait hours for other bus drivers to only show up with buses that stank. This company ruined the kids first day of what should have been a amazing trip. The next day wouldn’t even show up to take them to a amusement park. This is the worst company I’ve ever seen the first two drivers should lose their jobs and the company should reimburse the schools money for putting this kids through such bs.

2019年5月17日
自発的なレビュー
Metropolitan Shuttle ロゴ

Metropolitan Shuttle からの回答

Dear Alicia,

Thank you for your message. We're disheartened that the students' trip was affected this way. We have worked with the bus operator in question before without problems, and we have verified that their record with the DOT is satisfactory.

It appears that the drivers had not rested before getting behind the wheel. We're working with local law enforcement and the Department of Transportation to get to the bottom of this.

We're sorry that the buses that were dispatched didn't meet your expectations. Our main goal was to get the group to their destination as quickly as possible. We are communicating with your group leader and will continue to do our best to make amends.

5つ星のうち1の評価

DO NOT BOOK THIS COMPANY!!

DO NOT BOOK THIS COMPANY!!! Never in my life have I seen a more embarrassing and unprofessional company. You people are a disgrace. We are with the Belington Middle School 8th grade class, and you have single-handedly ruined this trip. Every single student on this trip deserves a personal apology from you people. This trip started with excitement from kids that hardly ever make it out of their small hometown, and has ended in a complete nightmare. Pathetic. We made the news in two different states because of your lack of accountability.

2019年5月17日
自発的なレビュー
Metropolitan Shuttle ロゴ

Metropolitan Shuttle からの回答

Dear Trevor,

Thank you for your message. We understand your concern. We too are not happy that there was a problem with your trip. Please know that we are working with your group leader and the bus operator to get to the bottom of what happened. We have reached out to local law enforcement and have encouraged the participation of the DOT.

5つ星のうち5の評価

I couldn't have asked for a better…

I couldn't have asked for a better experience!
From beginning to end Metro Shuttles was amazing. They had the cheapest rates so I was a little wary to go with them but so happy I did! Elena was so patient and organized as I went back and forth between a few different shuttle options. Once that was finalized she gave me the contact details of my driver Martin and he was excellent as well!! Martin stayed in contact with me throughout the day of the event to make sure he knew exactly where he was going (In Las Vegas) and even did a dry run of the route (I didn't even ask!) to make sure the ride for my guests would be smooth. Seriously a GREAT experience. THANK YOU!!!

2019年5月16日
自発的なレビュー
5つ星のうち5の評価

Great service

Great service, on time, better bus then expected, driver was a bit rude, but no big deal.
Overall great night, driver gave us what we wanted. Great job Thank you Metropolitan, will definitely recommend you anytime!

2019年5月3日
自発的なレビュー
5つ星のうち4の評価

When initially requested a quote we…

When initially requested a quote we Started out with a small issue of misinformation but that was quickly rectified. We had great service and a good trip. They were prompt and attentive. Will definitely use them for future trips

2019年5月1日
自発的なレビュー
5つ星のうち1の評価

Didn't bother to show

My sorority hired this bus company to take us to our spring formal this past Saturday night - they never showed up. Around 30 calls were placed to the company on the day of, all of which were dodged. 165 people were stranded with no way to get to our location which caused us to lose time at our venue and have to order Ubers for those who still made it to the formal. Many people were not able to enjoy an event due to this bus company not upholding their contract. The home page of this company's website says "Because nobody should be left waiting for a bus that never comes", well that's what happened to us so be warned if you want to use this company that they just might not even bother to show up.

2019年4月8日
自発的なレビュー
Metropolitan Shuttle ロゴ

Metropolitan Shuttle からの回答

Caitlin we are unable to pull your name on any of our contracts. We had several dozen sorority trips going out on Saturday. Please email Claims@ metropolitanshuttle.com with further details and we will get this sorted out for you.

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。

詳細情報