Miami Tour Company レビュー 

124
TrustScore 5段階評価の2.5

2.3

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

Tour to the everglades: Anstatt eines klimatisierten Busses ein oben offener Bus. Supergefährlich auf der Autobahn, Sonneneinstrahlung und fürchterlicher Fahrtwind. Der Busfahrer verfuhr sich und br... もっと見る

5つ星のうち3の評価

Took the ' Day trip to Key West' tour from Miami . This gave us 6 hours in Key West which was fine. However the Coach provided was extremely uncomfortable and not of an acceptable standard in... もっと見る

企業が回答しました

5つ星のうち4の評価

Excellent customer service. We had a party of six arriving night before tour. Flight for two of them was cancelled at last minute so they could not make tour. With one phone call to the tour company... もっと見る

5つ星のうち1の評価

This was by far the worst sightseeing tour I've ever experienced. We booked a city and boat tour in Miami. The guide on the bus spoke Spanish 90 percent of the time. He whistled at all the women and c... もっと見る

企業情報

  1. ツアー オペレーター
  2. カルチャーツアー提供業者
  3. 旅行代理店

Miami Tour Company について

さまざまな外部ソースから提供された情報

Miami Tour Company provides guided tours to the most exciting places in Florida, from Miami to Orlando, Key West to the Everglades and everywhere in between. Our mission is for you to enjoy an amazing tour experience, in a clean, cheery bus, guided by friendly people, at a reasonable price. Book on MiamiTourCompany.com today! It's fast, easy, safe and affordable.

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2.3

期待以下

TrustScore 5段階評価の2.5

124件のレビュー

5つ星
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3つ星
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1つ星

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2.3

すべてのレビュー

(124)

過去12か月のレビュー数: 3

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5つ星のうち3の評価

Too little time for " lunch break" we were left behind and chasing the bus for half the time

Touches upon key must see areas. There were options to chose from which I found out towards the end of the tour, could've extended if I had known earlier. Over all, friendly staff

2014年3月7日
自発的なレビュー
Miami Tour Company ロゴ

Miami Tour Company からの回答

Hi Rina,

It's Michelle. I was the one who helped you get a taxi after you missed the bus. I'm sorry you felt there was not enough time for the lunch break. We've had a few others customers make the same complaint. However, based on all the reviews, more people say the amount of time for lunch is enough. The day you took the tour, the driver informed the group you had 45 minutes for lunch. The amount of time is also mentioned on the tour and listed on the map. The driver waited an extra 10 minutes for you, but had to leave because other passengers were complaining. I hope you understand. Thank you for being so nice on the phone with me that day, and thank you for mentioning our friendly staff in your review. I feel bad things didn't go perfect for you. Please contact me directly next time you visit.

Warm regards,

Michelle Moore
Miami Tour Company Customer Care

5つ星のうち5の評価

We saw green alligators and long neck egrets, but sure as your born, we didn't see no unicorns.

Thanks for a great tour of the Miami area and the Everglades. We loved i!.
Say hi to Jim, from Larry and Nancy Friend. He is a great guide.

2014年3月7日
自発的なレビュー
Miami Tour Company ロゴ

Miami Tour Company からの回答

Hi Nancy,

We're so happy you enjoyed the tour. Just spoke with Jim, and sends his best regards. Come back and see us again. We're working on a unicorn safari that we'd like you to help us test ;)

Your Friends in Miami,

Michelle Moore
Miami Tour Company Customer Care

5つ星のうち4の評価

Everglades

Miami Tour Company delivered what they promised. We have a wonderful day visit Aligator show and a boat tour in Miami.

2014年3月7日
自発的なレビュー
5つ星のうち5の評価

Super Nice Day Trip to Miami

If your ever in the Miami area and want to see it all in a day; this trip is for you. You will see it all from South Beach to the Everglades and all for a reasonable price.

2014年3月7日
自発的なレビュー
5つ星のうち4の評価

this was a great tour

this tour took us to every spot in miami that we wanted to see the guide was very informative lunch stop was a little too hurried though

2014年3月7日
自発的なレビュー
5つ星のうち5の評価

Perfect, fun, hassle free, great tour of Miami, nice bus, lovely driver....Cannot get better

I am not a Bus tour fan at all. But my father in law cannot walk, so I thought, this is the only way to give him a view of Miami, as I get always lost driving around Miami.
So this was the perfect experience, exactly like announced, stress free. Great tour of Miami. Liked the small buses, liked the stops. liked the fact that we could eat where we wanted. Was a bit like a tour with friend. The only mini downside, the stops could maybe be a tiny bit longer and maybe you could offer one tour which includes the visit of the Viscaya museum also from the inside.
Was a lovely experience for my familiy. Kids loved it, my husband loved it and my parents in law. What more to ask for.
I can only recommend and would do it again.

Thank you for our first stress free and great experience to visit Miami.

2014年3月7日
自発的なレビュー
Miami Tour Company ロゴ

Miami Tour Company からの回答

Hi Nina,

Thank you for putting your faith in us. I know bus tours aren't for everyone, but we're so pleased you and your family enjoyed the day. I appreciate the feedback about having a little more time at the stops. We're always trying to make the tour better. Don't hesitate to contact me directly, next time you visit.

Michelle Moore
Miami Tour Company Customer Care

5つ星のうち3の評価

Misinformed

No one informed me of the exact location for bus boarding, and each time I sought direction I was given a different place. I walked to somemany different places for Big Bus, and the stop signs are misleading since there are so many different Big Buses.

2014年3月7日
自発的なレビュー
5つ星のうち2の評価

WORST BUS TOUR EVER

DRIVER WAS A SMART ASS, WAS NOT VERY INFORMATIVE.
ITEMS THAT SHOULD BE PASSED OUR REWUIRED ASKING, IE TOUR MAPS.
BOAT TOUR WAS VERY GOOD!

2014年3月7日
自発的なレビュー
Miami Tour Company ロゴ

Miami Tour Company からの回答

Dear Steve,

Thank your for your feedback. I'm sorry the driver's sense of humor was not to your liking. We encourage our team to have fun and interact with the passengers in a lighthearted way. Some of our guides are on the wild side and others have a more dry sense of humor, but we obviously missed the mark connecting with you, and I am truly sorry about that. Please accept my apology. Humor should always take a backseat to your comfort and care. I promise to speak with everyone on the team about your experience. Next time you visit, contact me directly, so we can show you a better time.

Yours truly,

Michelle Moore
Miami Tour Company Customer Care

5つ星のうち5の評価

best organised tours for good price

I participated on 2 tours of Miami Tour Company and I was more than happy with my choices. They were the cheapest, the easiest to book and I think the best organised. I liked that they were very felxible, I could still book a tour online very early in the morning 3hours before departure and then late night. The tour guides were very well prepared and took care that everyone enjoy the tour. The Original Miami Tour showed us every famous part of Miami, which couldn't have been reached by public transport that easy and additionally provided lots of interesting information. Snorkeling in Key West was beautiful, nice little town, nice people, sunshine, corals, blue ocean, it was an unforgettable experience too. I can only recommed Miami tour company.

2014年3月7日
自発的なレビュー
Miami Tour Company ロゴ

Miami Tour Company からの回答

Hi Meska,

Thank you for writing such a nice review! We take a lot of pride in what we do and your kind words mean a lot :)

Please come visit us again!

Stay sunny,

Michelle Moore
Miami Tour Company Customer Care

5つ星のうち5の評価

Easy Peasy

Our vacation to Miami was a so easy to get around and see all the sights with one travel company "Miami Tour Company". I scheduled my trip by calling Miami Tour and received an email with my conformation. When I arrived Miami Tour bus was waiting for me and the sight seeing was that easy no issues just 100% successful. The tour guide was very knowledgable about the area, where to eat, local customs and all the right place to see when our tour was completed.

2014年3月7日
自発的なレビュー
Miami Tour Company ロゴ

Miami Tour Company からの回答

Hi James,

Love the title of your review! If I had to write a 4-word mission statement for Miami Tour Company, I'd steal your title and say: Easy Peasy in Miaminesy.

Thank you for sharing your feedback.

Warm regards,

Michelle Moore
Miami Tour Company Customer Care

5つ星のうち5の評価

It was an excellent tour.

Our tour guide was Jorge. He was very knowledgeable and entertaining. We also took the boat tour.Jorge even walked us to boat ticket booth.

2014年3月7日
自発的なレビュー
5つ星のうち4の評価

Decent Value For The Money

Enjoyed the tour, but unfortunately we weren't able to experience the Biltmore photo stop as there was a private event going on that day and the driver was not allowed to park the bus.

2014年3月7日
自発的なレビュー
Miami Tour Company ロゴ

Miami Tour Company からの回答

Dear Dan,

Thank you for writing a review. I'm glad you enjoyed the tour, and apologize we missed the Biltmore, that day. Next time you visit, please contact us again so we can make it up. You got a friend in Miami. =)

Best regards,

Michelle Moore
Miami Tour Company Customer Care

5つ星のうち5の評価

It was a beatifull day

I was a snowbird to West Palm Beach to four months and I had a guest for ten days.I suggested to visit Miami and my friend chose Everglades. I look for on internet to find a tours with Miami and Everglades. It was the best. It was a very beautiful day Nice bus,nice driver,nice tours.Perfect tours.My friend was very happy to know Florida.It was first time for her.Not for me.I had made before Miami tour and Everglades later.But it was not with the same tours. I appreciat my experience with Miami tours original.It was great.I think when my son will come in April I suggest him to make the same tours because his girl friend never came in Florida.The best tours for visit Florida is certainly Miami tours..I appologize for my English because my English is bad.I love Florida and Miami Tours.Tous mes amis qui me visiterons en Floride ferons avec moi Miami Tours car c'est très certainement une très belle journée pour faire connaissance avec l'environnement à la fois naturel et culturel de la floride.J'aime Miami Tours.

2014年3月7日
自発的なレビュー
Miami Tour Company ロゴ

Miami Tour Company からの回答

Salut Diane,

Thank you for finding us on the internet. I am so pleased you enjoyed the tour! When your son visits, don't forget to use the 20% customer appreciation coupon on your map. If you have any questions, contact me directly.

Cordialement,

Michelle Moore
Miami Tour Company Customer Care

5つ星のうち5の評価

Miami magic

Great tour of miami. Coach turned up on time. Very helpful driver...sorry forgot his name but it was the morning of the 5th march. Very helpful, friendly, informative and professional. Would highly recommend.

2014年3月7日
自発的なレビュー
Miami Tour Company ロゴ

Miami Tour Company からの回答

Dear Brenda,

Thank you for your 5-star review! Reading positive feedback is a great morale booster for the entire team. Your driver's name was Jorge. I will make sure to let him know you were pleased with the tour.

Best regards,

Michelle Moore
Miami Tour Company Customer Care

5つ星のうち4の評価

EXCELLENT TOUR BUT BE CAREFUL

Tour itself was well run, interesting. Tour guide knew lots....
The only but... was the bus was offered a discount rate on the trolley tour around key west for $25 which was $1 off the going rate - however - What they don't tell you is that kids are free!.We clearly had 2 children with us when we walked up to buy the tickets... it was never mentioned to us they were free so of course I just asked for 4 tickets.
When we finally got on the trolley - we were given a brochure stating that kids were free. The bus guy had charged us for them ( $25 each). He ended up giving us our money back, but not without a bit of a fight. He claimed he had been doing that bus route for 17 or so years - you think he would have known that kids were free ?
Overall disgusted by people not giving him a tip - particularly Americans who have grown up with that culture - even though we have not. Even after our problem with the tickets - I still gave a tip. The man had had a long day and did a really good job. How belittling not to give a tip !

2014年3月7日
自発的なレビュー
Miami Tour Company ロゴ

Miami Tour Company からの回答

Dear Kathryn,

Thank you for your review, and for mentioning the tip about the free trolley ride for kids in Key West... I love sharing travel tips like that. I apologize you were not informed beforehand. We have updated the FAQ's on our website to point this out. I also spoke to our agents and guides alerting them to mention this. Please contact me directly, next time you visit.

Warm regards,

Michelle Moore
Miami Tour Company Customer Care

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