Mikes Dive Store レビュー 

Spoke to someone on the phone, they recommended a certain fin and advised on sizing. The fins arrived and are totally the wrong size. I wear 48 or 49 in every shoe I own, the fins were supposed to be 47/49 and yet they are HUGE, no good at all. Spoke to someone on the phone and they say I now have to pay £10 to send them back and then wait 14 days for the refund. I won't shop here again, plenty of other online retailers around. I will get the replacement fins from Amazon, who actually help you when things go wrong.

As soon as we walked in the door we were asked if we needed help, delightful young lady think her name was Isabelle, she kitted myself and my husband out for a snorkelling trip to Thailand, also giving us a few tips on our upcoming trip, she was nice and polite and didn’t rush us, would definitely recommend coming here especially if your a novice. Thank you

Their customer service was outstanding, they tried to go above and beyond to meet our request. Highly recommend.

I absolutely love Mike’s Dive Shop. I’ve been shopping with them for years now, and they’re one of those dive shops that I genuinely trust. From buying equipment to having my gear serviced, I know I’m in good hands and even though it’s a bit of a drive for me to get there, I know it’s always worth it. This visit was absolutely no different.

I went in to replace my beloved AquaLung Linea mask...which, quite honestly, I did NOT want to replace, but sadly I had to. I was a little apprehensive about finding something that would live up to it, but Chi was absolutely amazing.

She immediately understood what I loved about the Linea and exactly what I was looking for in a replacement. She was incredibly knowledgeable and talked me through all of the options that would suit me, across a range of price points. I wasn’t particularly concerned about price, I just wanted the best possible replacement, and Chi really took the time to find the right options rather than simply trying to sell me something.

She was also incredibly patient while I tried everything on, answered all my questions, and gave genuinely helpful advice throughout. I never felt rushed or pressured, and it was obvious that she really knew her stuff.

Replacing a mask I absolutely loved was always going to be a difficult task, but Chi made the whole process so much easier and I left feeling confident that I’d found the right one.

A huge thank you to Chi for being so helpful, knowledgeable and patient, and to Mike’s Dive Shop for continuing to be a dive shop I know I can trust. The fact that I’m happy to make the journey every time says it all. I wouldn’t go anywhere else! 🤿💕

Thank you Lilly, we really appreciated your patience and felt we got great insight with your knowledge.

Flo was extremely helpful with everything. My husband bought a wetsuit and I bought a Suunto console, but the wetsuit I wanted wasn't in stock in my size. Flo checked online at the warehouse and they also had no stock, so he took my full details and promised to contact me when it came in. It actually arrived when he was on holiday - I saw it on their online site, contacted the store, was told to order it and did so. The customer service is excellent and at no time did we feel rushed.

Mike's has always had an excellent product range, so choosing the right setup can be even more difficult as everything then becomes fine margins. In this particular instance, a wing. Fortunately, Lily's excellent product knowledge and thorough understanding of the environments I'd be using it in (final choice: Xdeep Zen Ultralight) , as well as how I'd need to configure it pre-dive, helped me compare and contrast so that I felt I ended up with the best option for me. Thank you, Lily!

After being an online customer for a couple of dive items I visited the store for advice on a new BCD and could not have been happier with the help and advice I had from Tom. Even ended up walking out with a wetsuit! Won’t hesitate to use online or visit again for any more dive kit I may need in the future. Thanks guys

No hesitation in recommending Mike’s Dive Store - the team are so very helpful and knowledgeable - they go out of their way to ensure good customer experience. Thank you Greg for your assistance today - it was really appreciated!

Delighted with the advice and customer service in store. Came away with kit I needed and fitted ok. Great!

I've been to the store a few times and every time the staff are brilliant, so knowledgeable and friendly. Today Chi helped me with BCD and regulator questions, she spent some time going through the different options with me. She was so helpful.

Just returned from visiting Mike’s Dive Store to purchase new BCD’s and a variety of other bits for an upcoming dive trip. Had the pleasure of being assisted by Chi who was so friendly, helpful and extremely knowledgeable. So grateful to Chi for her help. Have been several times over the years and the staff are always extremely helpful and know their stuff. Thank you.

Great prices with speedy delivery. Quick turnaround servicing old kit. Knowledgeable staff, thank you to Rachel and the chap in store (sorry forgotten your name but remember you were doing your divemaster). Not a bad word to say - Now my go to shop despite living on the south coast. Thank you!

Customer Service and the staff in general are fantastic. Purchased some new kit a week ago. Great in store advice and service. I needed some dive bootees for my open back fins. I selected the type I liked but needed to order in my size. So they were put on order (on a Saturday) and set to arrive on the Wednesday.
A user made administrative error saw the boots being returned to sender. I contacted Mikes once Royal mail told me there was missing information from the address I supplied. I got a helpful reply from Greg within the hour and the problem addressed. A second pair of boots were dispatched to speed up the process while my return was being processed at the warehouse. Great service!

Contacted Mike's Dive Store for assistance with prescription mask, Rachel helped me on and she was polite, friendly and knowledgeable. Nothing pushy, just great advice and assistance. Sent my prescription in trusted her advice and ordered a mask, perfect... I can finally see my gauges!
Thank you Rachel!

Just amazing service. Had an issue with fins being too big, and had limited time before my dive trip. Email response can within minutes and a call to my phone as well. A return started, another pair rushed out, and when I realised ApplePay had used an old delivery address the product was rerouted to me and arrived the next day. Nish was returning messages in real time until the issues were all resolved. Big thanks. Such a contrast to the bigger corps poor customer service. Look forward to placing my next order!

I always buy scuba gear here. Best prices and fantastic Stuff! Chi & Flo helped me with connecting my regulators to my dive computer's POD. Thanks Chi & Flo! I will be back soon ;)

I purchased a Suunto day glow strap on Monday and it is being delivered tomorrow, what I also like about Mikes dive store is the excellent communication.
A great buying experience and I highly recommend this company.

I came to the store for the very first time and was assisted by Chi, I was unsure which bcd i should get but she knew exactly what I was looking for and the advice I received was spot on. Im so happy with my bcd and it gave me the confidence to come back. Thank you soo much for the assistance and keep it up guys

Very informative and helpful - spoke to me at the level I should have been spoken to - complete novice.

Thanks vey much Tom