Mikes Dive Store レビュー 

2,528
TrustScore 5段階評価の5

4.8

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

As soon as we walked in the door we were asked if we needed help, delightful young lady think her name was Isabelle, she kitted myself and my husband out for a snorkelling trip to Thailand, also givin... もっと見る

5つ星のうち5の評価

Just returned from visiting Mike’s Dive Store to purchase new BCD’s and a variety of other bits for an upcoming dive trip. Had the pleasure of being assisted by Chi who was so friendly, helpful and e... もっと見る

5つ星のうち5の評価

Just amazing service. Had an issue with fins being too big, and had limited time before my dive trip. Email response can within minutes and a call to my phone as well. A return started, another pair... もっと見る

5つ星のうち5の評価

Great prices with speedy delivery. Quick turnaround servicing old kit. Knowledgeable staff, thank you to Rachel and the chap in store (sorry forgotten your name but remember you were doing your divema... もっと見る

企業情報

  1. ダイビング ショップ

さまざまな外部ソースから提供された情報

Mike's Dive Store is the UK's No 1 Dive store. With over 3000 sqft of showroom in London we have everything any diver could ever need. As well as diving equipment we stock snorkelling equipment for adults and kids. Wetsuits for all watersports. We stock all the major brands like Gopro, Suunto, Scubapro, Mares, Aqualung, Apeks and Tusa


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4.8

優良

TrustScore 5段階評価の5

2528件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 40%に回答しています

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4.8

すべてのレビュー

(2,528)

過去12か月のレビュー数: 133

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

First time visit and very impressed

First time visit and very impressed. Looking for a prescription dive mask which when googling was a minefield and Daniel really helped me. No overselling, clean, well intentioned and educated advice. Left soon after with a properly fitted mask (to my prescription), good price and super happy. Looking forward to my next dive with the right gear. Thanks especially to Daniel.

2025年7月9日
自発的なレビュー
5つ星のうち5の評価

Excellent service

Excellent service. The staff very knowledgeable about the diving equipment and very helpful. In particular Charlie who help replace a fin strap. I look forward to shopping with them again

2025年7月9日
自発的なレビュー
5つ星のうち5の評価

Excellent service

The wrist & ankle seals on my Waterproof wetsuit were coming unglued (again) - Jenna organised for me to send it back to be repaired at a time that suited me (i.e. I didn't need it to go diving). I was surprised when Jenna contacted me to say that the wetsuit was being replaced, not repaired, & a new wetsuit arrived a few days later. Excellent service from both Jenna & Mike's Dive store.

This isn't the first time that Jenna has been involved in resolving a problem with my wetsuit - she is always very helpful & efficient.

2025年6月18日
自発的なレビュー
5つ星のうち5の評価

Be like Mike

Excellent staff with detailed knowledge and an actual interest in supplying what a diver really needs as opposed to just selling stuff. Really like their approach, website and app are on point. Why go anywhere else???

2025年4月24日
自発的なレビュー
5つ星のうち5の評価

I had a very frustrating issue today…

I had a very frustrating issue today trying to apply my in store credit to a new purchase , so much so I downed tools and picked up the phone “old school” to my credit I got a guy called “NISH” so after I unloaded both barrels, “NISH” was surprisingly still there, “NISH” went away he CALLED ME BACK, and resolved my issue, so Mike’s Dive Store, if you have a employee of the month award, I would very much like to nominate “NISH” for enduring my rant and resolving my issue 👍👍👍

2025年5月22日
自発的なレビュー
5つ星のうち5の評価

Tom was very friendly and helpful

Tom was very friendly and helpful. He sorted us out with a prescription and normal dive mask and snorkels in only 10 minutes, he was very knowledgeable about the products in the store. I’ll be returning for the rest of my equipment in the future.

2025年4月14日
自発的なレビュー
5つ星のうち5の評価

Superb good-value servicing and friendly staff

I recently had my ScubaPro regs and BCD serviced by Mike's, they were friendly, helpful, good value, and super fast. I dropped in my gear on a Monday and picked it up on Wednesday! Upon picking up the gear I was impressed by their in-store selection and bought some extra bits and pieces too, the sales assistants were friendly and knowledgeable. Great place. Highly recommend.

2025年2月26日
自発的なレビュー
5つ星のうち1の評価

The worst place to get advise from

I am giving mike dive store a low rating due to the fact the prices are sky high you can get the same stuff much cheaper and when you do go to the shop for advice, they give you the wrong one, when someone loses weight the face shrinks too so no if you were using XL before losing weight then you will be using L after losing weight, also giving a ladies wetsuit to a man is a bit not right, as a woman wetsuit is not designed for a man, Right? But just to get rid of the wetsuit so what who cares. Wetsuits are not cheap. Mike dive store really needs to train it’s ataff.

2025年2月8日
自発的なレビュー
Mikes Dive Store ロゴ

Mikes Dive Store からの回答

Hi Omar, Hope you are well and thanks for taking the time to give us a review. We take all feedback very seriously - I am not sure what you are referring to in terms of the large and X-large message above? We have over 300 wetsuits in our Chiswick store - the largest selection in London so not sure what you are referring to when you say 'get rid' of wetsuits? We obviously always advise the customer on best fit and in some rare occasions sometimes this can actually mean a man wearing a ladies wetsuit and vice versa - there is no difference in the actual suit - it's just the shape. So if it's a good fit then that is all that matters - and the fact you like the suit that is :) We hope you have now found a suit that fits and are nice and warm on your dives :)

5つ星のうち5の評価

Faultless customer service

Impeccable customer service, knowledgeable staff and great products. We initially drove to their store, asked a lot of questions and didn't feel pressured to buying anything with them or otherwise. The colleague we were speaking to even told us about a new model thats coming out 'soon' but we couldnt find anything online about it.
A week later, it was released and only available in a few places, including Mike's dive store. The staff were so helpful we chose to buy from Mike's dive store online rather than amazon etc. Was easy to chat to the staff through WhatsApp and they even helped with setting up the gear as well a week later! The online order process was super easy because they managed to get all my details set up in the basket and just sent me a link to pay. Officially my go to dive shop.

2025年2月8日
自発的なレビュー
5つ星のうち5の評価

Great in store, great at replacing faulty strap

We went to Mike's to buy most of our kit as newly qualified divers. The staff were really patient and helpful and we've been enjoying our new adventures with the kit. A few months later, the strap of my dive computer was faulty. I contacted Mike's dive store with a video of the issue, and they kindly contacted the manufacturer and sourced a replacement strap on my behalf. Nish kept in close communication with me through this. I am looking forward to my next shop at Mike's!

2025年2月19日
自発的なレビュー
5つ星のうち5の評価

Excellent customer service

I've ordered most my dive stuff from here, and on twice I've made a mistaken whilst ordering. Both times, customer service has been really easy to contact on WhatsApp, replying quickly and going above and beyond to rectify. Highly recommended

2025年2月14日
自発的なレビュー
5つ星のうち5の評価

Nish is the man

Nish is the man! I contacted the support team over an issue I had with a delivery and Nish handled it amazingly. Now it is resolved and I’m very happy with the outcome. I’ve never had this level of customer service before. Give the fella a pay rise🤣!!!

2025年2月14日
自発的なレビュー
5つ星のうち5の評価

Thank you very much

Thank you very much, Nish for your help and patience in getting to me the optically correct face mask/googles. You listened to my requirements and I ended up, quickly, getting exactly what I required.
Thanks again,
Mike List

2025年1月30日
自発的なレビュー
5つ星のうち5の評価

Amazing customer service from Nish at…

Amazing customer service from Nish at Mike's Dive Store!! Ordered a new BCD, unfortunately this 48hr tracked parcel got lost at Royal Mail sorting hub. I contacted Nish and he was extremely helpful and asked if I had a dive trip planned etc. After the parcel did not turn up, I emailed Nish and he politely asked again about my trip date, followed by another tracking number which was DPD 24 hr service which arrived the following day right in time for my trip. I can't recommend Mike's Dive Store enough and their second to none customer service. It is a rare occurrence these days to find this, and Nish is an outstanding member of the staff who couldn't be more helpful.

2025年1月16日
自発的なレビュー

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