As soon as we walked in the door we were asked if we needed help, delightful young lady think her name was Isabelle, she kitted myself and my husband out for a snorkelling trip to Thailand, also givin... もっと見る
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Just returned from visiting Mike’s Dive Store to purchase new BCD’s and a variety of other bits for an upcoming dive trip. Had the pleasure of being assisted by Chi who was so friendly, helpful and e... もっと見る
Just amazing service. Had an issue with fins being too big, and had limited time before my dive trip. Email response can within minutes and a call to my phone as well. A return started, another pair... もっと見る
Great prices with speedy delivery. Quick turnaround servicing old kit. Knowledgeable staff, thank you to Rachel and the chap in store (sorry forgotten your name but remember you were doing your divema... もっと見る
企業情報
さまざまな外部ソースから提供された情報
Mike's Dive Store is the UK's No 1 Dive store. With over 3000 sqft of showroom in London we have everything any diver could ever need. As well as diving equipment we stock snorkelling equipment for adults and kids. Wetsuits for all watersports. We stock all the major brands like Gopro, Suunto, Scubapro, Mares, Aqualung, Apeks and Tusa
連絡先
113 Power Rd, W4 5PY, London
- 0208 994 6006
- shop@mikesdivestore.com
- mikesdivestore.com
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 40%に回答しています
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First time visit and very impressed
First time visit and very impressed. Looking for a prescription dive mask which when googling was a minefield and Daniel really helped me. No overselling, clean, well intentioned and educated advice. Left soon after with a properly fitted mask (to my prescription), good price and super happy. Looking forward to my next dive with the right gear. Thanks especially to Daniel.
Excellent service
Excellent service. The staff very knowledgeable about the diving equipment and very helpful. In particular Charlie who help replace a fin strap. I look forward to shopping with them again
Support from Tom was superb the advice…
Support from Tom was superb the advice given about type size and delivery were all spot on
I’ve now used the mask and very pleased
Well done and thank you
My order arrived quickly - problem swiftly resolved
My order arrived quickly, unfortunately one item was damaged. I contacted their customer support who were great. Emailed me a returns label and sent a replacement item that arrived the next day. Brilliant service great product very happy. Would definitely recommend.
Excellent service
The wrist & ankle seals on my Waterproof wetsuit were coming unglued (again) - Jenna organised for me to send it back to be repaired at a time that suited me (i.e. I didn't need it to go diving). I was surprised when Jenna contacted me to say that the wetsuit was being replaced, not repaired, & a new wetsuit arrived a few days later. Excellent service from both Jenna & Mike's Dive store.
This isn't the first time that Jenna has been involved in resolving a problem with my wetsuit - she is always very helpful & efficient.
Be like Mike
Excellent staff with detailed knowledge and an actual interest in supplying what a diver really needs as opposed to just selling stuff. Really like their approach, website and app are on point. Why go anywhere else???
I had a very frustrating issue today…
I had a very frustrating issue today trying to apply my in store credit to a new purchase , so much so I downed tools and picked up the phone “old school” to my credit I got a guy called “NISH” so after I unloaded both barrels, “NISH” was surprisingly still there, “NISH” went away he CALLED ME BACK, and resolved my issue, so Mike’s Dive Store, if you have a employee of the month award, I would very much like to nominate “NISH” for enduring my rant and resolving my issue 👍👍👍
Tom was very friendly and helpful
Tom was very friendly and helpful. He sorted us out with a prescription and normal dive mask and snorkels in only 10 minutes, he was very knowledgeable about the products in the store. I’ll be returning for the rest of my equipment in the future.
Very helpful service :)
Jenna was extremely helpful via Whatsapp chat, answered all of my questions and provided personal advice about BCD and reg purchases. Highly recommend!
Superb good-value servicing and friendly staff
I recently had my ScubaPro regs and BCD serviced by Mike's, they were friendly, helpful, good value, and super fast. I dropped in my gear on a Monday and picked it up on Wednesday! Upon picking up the gear I was impressed by their in-store selection and bought some extra bits and pieces too, the sales assistants were friendly and knowledgeable. Great place. Highly recommend.
The worst place to get advise from
I am giving mike dive store a low rating due to the fact the prices are sky high you can get the same stuff much cheaper and when you do go to the shop for advice, they give you the wrong one, when someone loses weight the face shrinks too so no if you were using XL before losing weight then you will be using L after losing weight, also giving a ladies wetsuit to a man is a bit not right, as a woman wetsuit is not designed for a man, Right? But just to get rid of the wetsuit so what who cares. Wetsuits are not cheap. Mike dive store really needs to train it’s ataff.

Mikes Dive Store からの回答
Faultless customer service
Impeccable customer service, knowledgeable staff and great products. We initially drove to their store, asked a lot of questions and didn't feel pressured to buying anything with them or otherwise. The colleague we were speaking to even told us about a new model thats coming out 'soon' but we couldnt find anything online about it.
A week later, it was released and only available in a few places, including Mike's dive store. The staff were so helpful we chose to buy from Mike's dive store online rather than amazon etc. Was easy to chat to the staff through WhatsApp and they even helped with setting up the gear as well a week later! The online order process was super easy because they managed to get all my details set up in the basket and just sent me a link to pay. Officially my go to dive shop.
Great in store, great at replacing faulty strap
We went to Mike's to buy most of our kit as newly qualified divers. The staff were really patient and helpful and we've been enjoying our new adventures with the kit. A few months later, the strap of my dive computer was faulty. I contacted Mike's dive store with a video of the issue, and they kindly contacted the manufacturer and sourced a replacement strap on my behalf. Nish kept in close communication with me through this. I am looking forward to my next shop at Mike's!
Excellent customer service
I've ordered most my dive stuff from here, and on twice I've made a mistaken whilst ordering. Both times, customer service has been really easy to contact on WhatsApp, replying quickly and going above and beyond to rectify. Highly recommended
Nish is the man
Nish is the man! I contacted the support team over an issue I had with a delivery and Nish handled it amazingly. Now it is resolved and I’m very happy with the outcome. I’ve never had this level of customer service before. Give the fella a pay rise🤣!!!
I came to mikes dive store to get a…
I came to mikes dive store to get a mask and snorkel for my trip in may and Daniel helped me pick the perfect mask, and gave me some really helpful tips on how to look after my mask
Thank you very much
Thank you very much, Nish for your help and patience in getting to me the optically correct face mask/googles. You listened to my requirements and I ended up, quickly, getting exactly what I required.
Thanks again,
Mike List
Amazing customer service from Nish at…
Amazing customer service from Nish at Mike's Dive Store!! Ordered a new BCD, unfortunately this 48hr tracked parcel got lost at Royal Mail sorting hub. I contacted Nish and he was extremely helpful and asked if I had a dive trip planned etc. After the parcel did not turn up, I emailed Nish and he politely asked again about my trip date, followed by another tracking number which was DPD 24 hr service which arrived the following day right in time for my trip. I can't recommend Mike's Dive Store enough and their second to none customer service. It is a rare occurrence these days to find this, and Nish is an outstanding member of the staff who couldn't be more helpful.
Very knowledgeable staff (we were…
Very knowledgeable staff (we were served by the extremely helpful and entertaining Charlie) who took time to explain the details of each product so we could make the best decision on purchases. Extensive stock. Great prices.
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