Super easy to book online. Driver arrived right on time, was very friendly, and got me to my destination without any issues. Fair rates and top service overall. Will use again!!
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Very good experience. Even though I requested the driver/car for me and my family when booking online after 2 hours of arrival time, the Minicabs operative and driver coordinated upon my request after... ãã£ãšèŠã
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I have been using Minicabs.co.uk quite a bit for business travel. Very good standard of service with competitive pricing and friendly drivers who do their best to keep their customers happy especiall... ãã£ãšèŠã
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First of all I didnât receive any tracking for this ride ! The driver was always on his phone while driving, wasnât paying attention to the road and he was not keeping his lane and at some point HG... ãã£ãšèŠã
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At Minicabs we know that we offer the very best London minicab service â a claim thatâs backed up by a huge number of our passengers, who consistently use us due to our promptness, politeness and great value for money. Weâve been operating for a number of years now, and in this time weâve honed our skills and business to create a great taxi company. Whatâs more, weâve built up our number of taxis to ensure that we can cater to everyoneâs needs, throughout the area we cover. We intend on improving in the future as well, by adding new facets to the Minicabs such as the fantastic app we have just introduced for Apple and Android users. Our success is down to a few things that we regard to be extremely important, with the first of these being the fact that we always strive to offer the best value for money to all our passengers. This doesnât just mean that we make sure our fares are kept as low as possible, but it also means that we go above and beyond what is expected. Of course, like any good taxi company, we always provide clean cars and friendly drivers, but unlike others we add a personal touch minicabs such as carrying your bags for you, making sure your children get to school, and generally helping in any way we can. So, why not contact us today to find out how we can help you? You can call us on 0208 204 4444 or email us via bookings@minicabs.co.uk or alternatively you can use our app to book a minicab in seconds!
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539 - 541 Kingsbury Road, NW9 9EG, LONDON, è±åœ
- +44 208 204 4444
- bookings@minicabs.co.uk
- minicabs.co.uk
4.4
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Very reliable
Very reliable . Polite drivers and they are on time
2026幎4æ18æ¥
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Minicabs.co.uk ããã®åç
Thank you for your review. We are pleased you found our minicab service reliable. We look forward to continuing to provide you with our minicab services!
Excellent service
As usual great service. On time and very kind driver
2026幎4æ16æ¥
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Minicabs.co.uk ããã®åç
Thank you for your review. We are pleased you enjoyed our minicab service and we look forward to continuing to provide you with our services!
We were very pleased with service todayâŠ
We were very pleased with service today
The driver was amazing he was very polite , kind and very professional .
2026幎4æ12æ¥
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Minicabs.co.uk ããã®åç
Thank you for your review. We are pleased you enjoyed our minicab service and we look forward to being of service again soon!
Excellent driving thru peak traffic toâŠ
Excellent driving thru peak traffic to Heathrow T2.
Very friendly and helpful.
2026幎4æ2æ¥
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Minicabs.co.uk ããã®åç
Thank you for your review. We are pleased you enjoyed our airport transfer service to Heathrow Airport. We look forward to being of service again soon!
They are very helpful
They are very helpful, patience and lovely, always on time, am very grateful,
2026幎3æ19æ¥
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Minicabs.co.uk ããã®åç
Thank you for your review. We are pleased you enjoyed our minicab service and found it to be punctual and helpful. We look forward to being of service again soon!
Professional and Curteous
We have used minicab.co services before on several occasions and constantly received courteous and professional care. The driver today was very helpful and arrived well before the pickup time. Excellent service.
2026幎3æ19æ¥
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Minicabs.co.uk ããã®åç
Thank you for your review. We are pleased you have had numerous positive experiences whilst using our minicab services, and we look forward to being of service again soon!
Reliable and courteous
Reliable and courteous! Arrived for pickup 10 minutes adrift of requested time but had learned from past experience to book a little earlier to allow for traffic holdups so arrived at destination on time!
2026幎3æ17æ¥
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Minicabs.co.uk ããã®åç
Thank you for your review. We are pleased you enjoyed our minicab service, and we look forward to being of service again soon!
Helpful & more...
Helpful. Reliable. Trustworthy. Professional. Efficient.
2026幎3æ16æ¥
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Minicabs.co.uk ããã®åç
Thank you for your reviews. We are pleased you enjoyed our minicab services, and we look forward to being of service again soon!
Driver cancelled 5 minutes before he was due
Driver cancelled 5 minutes before arrival time. Trip was booked the previous day. Replacement driver arrived 21 minutes late. Missed my appointment.
Additional details - submitted 25.03.26 Booking no. 37097074
I booked the cab on the 12.03.26 online for 09:20 on 13.03.26 pickup time. On the 13th I rang the helpdesk nto check that the driver would be turning up on time. This was at 09:05 on the 13th. The controller confirmed that the driver would pick me up in 9 to 10 minutes. However, the controller then informed me at 09:15 that the driver has cancelled and that he would find me a replacement driver. The replacement arrived 21 minutes late at 09:41. Consequently I misses an important hospital appointment. Drivers should not be permitted to cancel bookings at short notice unless there is an emergency of some kind. This incident has caused be a great deal of distress and inconvenience and is totally unacceptable - having taken the trouble to book the day before travelling
2026幎3æ13æ¥
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Minicabs.co.uk ããã®åç
Good Afternoon, a member of our customer care team has been in touch regarding this. Please have a look at your emails and get in contact with them. Many thanks.
The driver turned up 20 minutes late
The driver turned up 20 minutes late. He blamed traffic. He should have set out earlier!!
2026幎3æ5æ¥
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Minicabs.co.uk ããã®åç
Thank you for your feedback. We are very sorry your airport transfer was 20 minutes late. Punctuality is very important to us, and we try our hardest to make sure our drivers are on time; however, last-minute road closures or traffic can sometimes be unavoidable, no matter how much we plan ahead of time. We are sorry for the inconvenience caused, and we look forward to providing you with an even better experience in the near future.
Great company easy booking online andâŠ
Great company easy booking online and great prices nice cars and friendly drivers
2026幎2æ28æ¥
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Minicabs.co.uk ããã®åç
Thank you for your review. We are pleased you enjoyed our minicab service and found our booking process easy to use. We look forward to being of service again soon!
Minicabs.co.uk ããã®åç
Thank you for your review. We are pleased you enjoyed our mincab service, and we look forward to being of service again soon!
The driver No 323 was very courteousâŠ
The driver No 323 was very courteous and kept me informed till he picked me up and was very polite.
2026幎2æ6æ¥
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Minicabs.co.uk ããã®åç
Thank you for your review. We are pleased you enjoyed our minicab service, and we are glad to know you found driver 323 to be friendly and polite. We look forward to being of service again soon!
Salim saeed
Salim saeed
He is very kind and he treated my gran and me very well and he deverse a big promtion and very polite and funny and has so such a good heart. And he is amazing a good man.
2026幎2æ5æ¥
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Minicabs.co.uk ããã®åç
Thank you for your kind review. We are glad to hear you were happy with the service we provided for your grandmother and that you had such a positive experience with our drivers. We look forward to being of service to you and your family again very soon!
Driver was on time and polite
Driver was on time and polite
best minicab service
2026幎2æ4æ¥
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Minicabs.co.uk ããã®åç
Thank you for your email. We are pleased you enjoyed our minicab services, and we look forward to being of service again soon!
Prompt and excellent service
Prompt and excellent service. Will definitely use again.
2026幎2æ2æ¥
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Minicabs.co.uk ããã®åç
Thank you for your review. We are pleased you enjoyed our minicab service, and we look forward to being of service again soon!
Bad Service Not for the first has this companyâŠ
Not for the first has this company failed to pickup at St Pancras International. What is more they failed to give me a reason. So was it because they failed to register it or because the driver got a better offer from his Uber app?
On one occasion the driver was sitting outside my door (before the requested time) and then disappeared; Minicab.co.uk told me he wasnât coming because he got a tyre puncture. Really? I think they need a firmer contract with their drivers.
2026幎1æ22æ¥
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The Company meets its commitment toâŠ
The Company meets its commitment to their clients arriving on time with clean and courteous driver and driving safely during the journey.
2026幎1æ19æ¥
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Minicabs.co.uk ããã®åç
Thank you for your review. We are pleased you enjoyed our minicab service, and we look forwardto being of service again soon!
Not always reliable
The booking process is easy and prices are fair, but the driver arrived later than expected. The ride itself was fine, but communication could be better. Not a bad service, just not very consistent.
2025幎12æ29æ¥
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Minicabs.co.uk ããã®åç
Thank you for your feedback. We appreciate you taking the time to share your expereince.
We are pleased to hear that you found the booking process easy and our pricing fair. At the same time, we completely understand how important punctuality and clear communication are. Ensuring our drivers are on time is extremely important to us, and we are always committed to keeping them on time.
However, there are occasions when unexpected delays occur on the road, including traffic, accidents, and road closures. These are out of anyone's control, and there is always precaution taken to leave earlier. Despite this, we cannot control the situations that unfold on the road sometimes.
Please also remember that our customer service team is available 24/7 to assist with any questions or queries before, during or after your ride- We are always here to help!
We hope to have the opportunity to provide you with a smoother expereince next time!
The driver arrived 20 minutes late
The driver arrived 20 minutes late. I had an urgent appointment. I found the driver arrogant. I don't know how this type of person is allowed to work in this sector. Furthermore, the car smelled bad.
2026幎1æ18æ¥
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Minicabs.co.uk ããã®åç
We are sorry you had this experience. Our records show the driver arrived 16 minutes later than the scheduled time, and we completely understand how frustrating that must have been, especially as you had an urgent appointment. Please accept our sincerest apologies for the inconvenience caused.
We take your comments regarding the driver's attitude and the condition of the car very seriously. Cleanliness is a very high standard for us, and we expect all our drivers to maintain a professional manner and provide a clean, comfortable environment at all times. We are sorry that on this occasion the driver fell short of those standards.
We will be speaking directly with the driver about this matter and will take the necessary steps to ensure this does not happen again.
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