Moriahelizabethmerch レビュー 

127
•
TrustScore 5段階評価の4

3.9

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

UK buyer here - this is our second purchase from Moriah Elizabeth Merch and we cannot fault their service or products. Super fast responses (I emailed during the Black Friday sales and got a reply a... もっと見る

企業が回答しました

5つ星のうち2の評価

First expierence ordering TikTok merch, and I'm as disappointed as I anticipated. My daughter was excited to purchase a backpack and keychain, we waited 2.5 months for delivery, and upon opening, the... もっと見る

企業が回答しました

5つ星のうち5の評価

Any time we have had a problem with any items delivered they were very helpful and accommodating. We have purchased many times from Moriah Elizabeth! We had an issue with the last company she used and... もっと見る

企業が回答しました

5つ星のうち5の評価

The Chess set exceeded my expectations. It was a little late in arriving but I’m not taking away any stars because I expected that, as it is hand made. It is very high quality, large & weighty. My dau... もっと見る

企業が回答しました

3.9

ほぼ満足

TrustScore 5段階評価の4

127件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 100%に回答しています

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

3.9

すべてのレビュー

(127)

過去12か月のレビュー数: 5件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Great company!

Any time we have had a problem with any items delivered they were very helpful and accommodating. We have purchased many times from Moriah Elizabeth! We had an issue with the last company she used and they never even replied to us after multiple attempts. Juniper Creates answers quickly and keeps you updated. Have never had any negative experiences with them!

2025年5月16日
自発的なレビュー
Moriahelizabethmerch ロゴ

Moriahelizabethmerch からの回答

Thank you so much for the kind words, Janet! We're so glad to hear you've had a positive experience with us. We truly appreciate your support! -VV

5つ星のうち5の評価

Great usability, service and product quality

From the clear and easey navigation of the website to the fair postage (to the EU) and adequately quick delivery, everything went swimmingly.
That the products are amazingly designed and great quality goes without saying.
Thank you!

2025年7月3日
自発的なレビュー
Moriahelizabethmerch ロゴ

Moriahelizabethmerch からの回答

Thank you so much for the lovely feedback, Nicola! We’re thrilled to hear everything went smoothly and that you’re happy with both the service and the products. -VV

5つ星のうち5の評価

Amazing quality

Amazing quality, smooth international delivery, packaged well. Lovely experience with trustworthy company.

2025年6月18日
自発的なレビュー
Moriahelizabethmerch ロゴ

Moriahelizabethmerch からの回答

Happy to hear your order arrived safely! We sincerely appreciate your kind words. Thank you so much for your support! -VV

5つ星のうち5の評価

Great customer service

UK buyer here - this is our second purchase from Moriah Elizabeth Merch and we cannot fault their service or products. Super fast responses (I emailed during the Black Friday sales and got a reply almost instantly!) Dispatch times were good considering it’s international shipping and my kids love their Derp/Pickle/Merch.

Thank you so much! Consider us long term customers 😄

2025年5月1日
自発的なレビュー
Moriahelizabethmerch ロゴ

Moriahelizabethmerch からの回答

Thank you so much, GenD! We're glad you had a great experience with us. Your trust and support mean a lot! -VV

5つ星のうち5の評価

I have placed several orders with this…

I have placed several orders with this site for Moriah Elizabeth and I am always satisfied with the items I receive. I order for my 10 year old daughter. She is a huge Moriah fan. The quality of the plushies are exceptional and they're absolutely adorable. My orders always come fast and I've never encountered a problem. My daughter is always super excited to receive a new plush to add to her growing collection

2025年4月10日
自発的なレビュー
Moriahelizabethmerch ロゴ

Moriahelizabethmerch からの回答

Thanks so much for sharing your feedback with us, Sherri! We’re committed to providing top-quality products and being here for our customers whenever something comes up. We truly appreciate your continued support, and we’re just as excited to help grow your daughter’s collection! ✨ -VV

5つ星のうち5の評価

Great service

I like how the shop website has a setting where you can change the price. many other shop websites don’t have that. I also liked how fast it is to process the order the items have amazing quality. Just a ✨amazing✨shop.

2025年5月26日
自発的なレビュー
Moriahelizabethmerch ロゴ

Moriahelizabethmerch からの回答

Thank you so much for your feedback, Gracie! Since we ship worldwide, we want to make it easy for everyone to see prices in their own currency. We're really glad to hear that the feature has been helpful for you and that you're happy with your overall experience with us! -VV

5つ星のうち5の評価

Great experience!

I have order several times, as my daughter is obsessed with Moriah Elizabeth! All orders that I have done have been great. I did ordered the wrong size one time for my daughter and I contacted the team and they sent out another size I just had to pay for shipping! It was great.

2024年10月26日
自発的なレビュー
Moriahelizabethmerch ロゴ

Moriahelizabethmerch からの回答

Thank you so much for the kind words, Don! Happy to hear you’ve had a great experience with us. It’s always our goal to make things right when issues come up, and we’re glad we could help with your past order. Please send a big hello to your daughter from us. Hope she’s loving her Moriah merch! Have a wonderful day! 😊
– VV

5つ星のうち5の評価

Love how the products have detailed…

Love how the products have detailed descriptions, photos and size information!

2025年6月3日
自発的なレビュー
Moriahelizabethmerch ロゴ

Moriahelizabethmerch からの回答

Thank you for your feedback, Bonnie! We always aim to make the shopping experience as clear and easy as possible. Your feedback means a lot! -VV

5つ星のうち5の評価

Easy to navigate

ME products are high quality and worth the money. Her website is easy to navigate.

2025年6月5日
自発的なレビュー
Moriahelizabethmerch ロゴ

Moriahelizabethmerch からの回答

Hi Jan! We’re glad to hear you find our products high quality and our website easy to navigate. Your feedback means a lot to us! -VV

5つ星のうち5の評価

Highest quality and best customer service!

Ordering from Moriah Elizabeth always goes smoothly. The items I order are always top notch quality. I always know when to expect my orders vua the expected ship/arrival date. Customer Service also does a great job of keeping me updated. Highly recommend anything from the Moriah Elizabeth store!

2025年5月23日
自発的なレビュー
Moriahelizabethmerch ロゴ

Moriahelizabethmerch からの回答

Thank you so much for your wonderful feedback, Emily! It means a lot to us that your orders arrive as expected and that you feel well informed throughout the process. We're grateful for your recommendation! -VV

5つ星のうち5の評価

Worth the Wait and Money

I have bought a few things from Moriah Elizabeth’s shop and have loved the quality. While most of the items take a long time to arrive, mainly because they are PREODERS, they wait is definitely worth it. I have bought Pickle, the Celebration Pickle, Derp, Eustace, and Shelly plush along with her character year book and character guide book volume one. The quality of all her products I have bought are really good and things I will be able to keep for years and maybe be able to pass down to younger family members one day. The shipping does take a while, but all packages have arrived around the date it says it will.

2025年3月26日
自発的なレビュー
Moriahelizabethmerch ロゴ

Moriahelizabethmerch からの回答

Thanks so much for your support! We're thrilled to hear you're loving the quality and that the ME characters have found a special spot with you. We appreciate your patience with the preorder process and shipping. It means a lot! -VV

5つ星のうち2の評価

Don't trust their shipping dates

Ordered the alien bean bodies for my daughter for Christmas on the day they were released. In the video she'd said that if ordered that day, they'd be delivered by Christmas. Lo and behold, a week before Christmas they still hadn't arrived so I went to check. Still showed as being processed. I emailed the company asking and they claimed I hadn't ordered it in time. When I pushed back, saying that I had ordered it that day, they said that apparently, it sold out within 9 minutes. Which, on one level I get it, but proper customer support would have been to communicate that to the customer *as soon as they know that happened* so that their 8-year-old child wouldn't be sobbing on Christmas morning because the stuffed animals she was expecting didn't show up.

2024年11月25日
自発的なレビュー
Moriahelizabethmerch ロゴ

Moriahelizabethmerch からの回答

Hi there! We’re sorry for the disappointment and frustration this caused, especially for your daughter on Christmas morning.
We had a very limited number of Alien Bean Bodies available to ship before the holidays, and they sold out extremely quickly. That said, it’s clear that we could have communicated this more clearly, and we sincerely apologize for the confusion.

We’ve made improvements to how we communicate limited stock so situations like this don’t happen again.

We truly value your support and hope we have the chance to provide you with an improved experience in the future. 🙏 -VV

5つ星のうち5の評価

Soft plushies

Soft plushies, great quality. Have her new book on order & can’t wait to see it!

2024年11月26日
自発的なレビュー
Moriahelizabethmerch ロゴ

Moriahelizabethmerch からの回答

So happy to hear you're enjoying the plushies! Thank you for your continued support! -VV

5つ星のうち5の評価

I’ve never been disappointed.

I’ve never been disappointed In anything I’ve bought from Moriah Elizabeth. Everything is extremely high quality, they are transparent with their expected shipping times, the website is easy to navigate, and it’s all incredibly cute!

2024年10月25日
自発的なレビュー
Moriahelizabethmerch ロゴ

Moriahelizabethmerch からの回答

Thank you for the lovely feedback, Lilla! We strive to make every step of the shopping experience easy and enjoyable, and we’re so happy to hear the quality of our products met your expectations! – VV

5つ星のうち5の評価

My granddaughter loves her new plushie…

My granddaughter loves her new plushie as always really nice quality with attention to detail……the drawstring bag was a luvly touch
We watch ME on YouTube and she gets super excited by all merchandise

2025年1月25日
自発的なレビュー
Moriahelizabethmerch ロゴ

Moriahelizabethmerch からの回答

We’re so happy to hear your granddaughter loves her plushie! Thanks for watching and supporting Moriah Elizabeth. We're thrilled to be a part of those special moments! -VV

5つ星のうち4の評価

Fab advent calander

Great products delivered in a decent time considering we in UK. The advent calander was amazing. Such good quality

2024年11月18日
自発的なレビュー
Moriahelizabethmerch ロゴ

Moriahelizabethmerch からの回答

Hi Kathleen! It’s been a little while since you shared this feedback, but we still want to take a moment to thank you. We’re so glad your order met your expectations! – VV

5つ星のうち3の評価

Missing items

The products that did arrive were great and good quality. The order was split into multiple shipments with items that said they were shipped but have never left China. After months of waiting the Zen desk team said the order was delivered. Sadly that was a waste of my daughters savings and the loss of a once devoted fan. Tough to explain to a 7yo who was checking the mail every day.

2025年1月7日
自発的なレビュー
Moriahelizabethmerch ロゴ

Moriahelizabethmerch からの回答

Hi Christopher! Thank you for your feedback. Our sincere apologies for not being able to get back to you sooner. Our team, Juniper Creates, only recently took over managing Moriah Elizabeth’s Trustpilot page, and we’re now carefully reviewing past feedback to make sure every concern is addressed.

I'm truly sorry for this ordering experience, especially knowing how excited your daughter was and how deeply disappointing this must have been for both of you. Please reach out to our team if the missing part of your order did not arrive. We'll be happy to look into this for you. 🙏 -VV

5つ星のうち1の評価

Shipping is insane and sketchy

Shipping is insane and sketchy. Order at your own risk. Will you get your item? Maybe? Nobody knows!

2024年11月27日
自発的なレビュー
Moriahelizabethmerch ロゴ

Moriahelizabethmerch からの回答

Hi Kristine! I sincerely apologize for the delay in responding. Our team, Juniper Creates, has only recently taken over management of Moriah Elizabeth’s Trustpilot page, and we’re doing our best to catch up and address any concerns that may have previously gone unanswered.

I’m really sorry to hear how frustrating and uncertain the shipping process has felt. That’s not the kind of experience we ever want our customers to have.

If you had issues with the delivery or any unresolved concerns about your order, please email us at shop@hellojuniper.com. We'll be happy to look into it for you! -VV

5つ星のうち1の評価

Where's my order?

The tracking from Juniper says it was delivered today, but it wasn't. I work from home and my office window has a perfect view of my front yard and driveway, and nobody has shown up today delivering packages. It's not in my mailbox or on my front step. I sent them a message and am hoping to get this rectified quickly. If they do resolve the issue I will come back and edit this review.

2024年12月20日
自発的なレビュー
Moriahelizabethmerch ロゴ

Moriahelizabethmerch からの回答

Thank you for sharing your feedback, Rob. I sincerely apologize for the delay in getting back to you. Our team has only recently started actively monitoring Moriah Elizabeth’s Trustpilot page, and we're currently making an effort to respond to past reviews that hadn’t received a reply.

We're really sorry to hear about your experience with the delivery. We completely understand how frustrating it is when a package shows as delivered but can’t be found. It’s good that you reached out to us right away, and we hope you received the support that you needed.

If you still have any concerns about this order, please let us know and we'll be happy to help! –VV

5つ星のうち1の評価

Do Not Order from Moriah Elizabeth Merch Site

I ordered my daughter her birthday gift on Moriah Elizabeth’s site over a month before her birthday, and it never arrived. Juniper, which is the company that appears on your credit card and who handles her customer support, were not willing to reship the items even when it had been over a month. It wasn’t until I submitted a chargeback on my credit card were they willing to send a replacement, but the chargeback was quickly processed by our bank so they quickly changed their “solution” and said they would no longer offer a replacement. And then they said if a replacement was sent it would take “10-20 business days.” Which was *not* communicated anywhere on their website.

The item I did order supposedly made it all the way to my town but the delivery services - not UPS, not FedEx, not USPS - were unable to locate my house. They even claim to have attempted delivery on Thanksgiving. I called their BS on that attempted delivery day, based on the delivery service’s tracking page. Juniper Support continued to say they were waiting on a report from the carrier.

DO NOT ORDER ANYTHING FROM MORIAH ELIZABETH WEBSITE! Save yourself the headache!

2024年12月11日
自発的なレビュー
Moriahelizabethmerch ロゴ

Moriahelizabethmerch からの回答

Hello Karli. Thank you for your review. I’m truly sorry it’s taken us this long to respond. Our team only recently began actively managing Moriah Elizabeth’s Trustpilot page, and we’re working to follow up on feedback that went unanswered.

We’re so sorry for the experience you had with your order. What you've gone through is the last thing we want for any customer. Even though some time has passed, we want to thank you for taking the time to share your experience. Your feedback helps us do better, and we truly hope that if you ever choose to shop with us again, we can provide the experience you and your daughter deserve.

If there’s anything we can still do to support you, please feel free to reach out to us at shop@hellojuniper.com. Thank you. 🙏 -VV

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