Moriahelizabethmerch レビュー 

Avoid. No response from customer service. SCAM.

Just a heads up to everyone DO NOT order any merch from her site.
I placed an order weeks ago and have heard nothing, It’s been sitting at the same stage “order printed” since Nov 30th
No response to my email either
Going by these reviews a lot more people are going to miss getting their presents before Christmas.
Will never order from her again!

Ordered 3 items on14/11/22 for Christmas. Originally supposed to be delivered by 5th December. Now not arriving until January. No response from customer services. Avoid

This is my second order. The first was pre-order for Shelly and Eustace. It arrived a month after my daughter birthday - July 2022 instead of June. NOW I ordered several items first of November for Christmas, should be here this week. Now DHL can't find the tracking numbers!!! WT?????? Moriah you SHOULD BE ASHAMED OF YOURSELF.. I am filing a complaint with the BBB. AND stop promoting items you cannot fulfill.

Ordered in November, still waiting for delivery. No response from company despite emailing several times. DHL tracking number non existent. AVOID!!! I have a horrible feeling I have been scammed.
Update 3/2/23, my art set arrived (nearly 3 months after original order). I am pleased for my daughter it is finally here! However, there has been no response from Spring despite multiple emails chasing where my order was. I wouldn't order again from this site due to the delay and poor communication.

Absolutely rubbish site!! Placed the order and nothing delivered in 5 weeks now. DHL tracking number was sent to me and when I checked with DHL they said they haven’t received any package from Moriah. It is definitely a scam site! Can anybody help me get my money back.

Same as others on here by the sound of it. Ordered 18th Nov, given a delivery date of between 7th and 12th Dec. No further communication until today informing me the items won't be delivered until after Christmas. Really disappointing and a big waste of money. Won't be using this site again. Untrustworthy and disappointing

I placed my order on November 16th. I was promptly sent an email stating my order would be delivered between December 5-8th. The money was taken from my account. Up until late last week, my order was still showing as in production. I contacted them, but received no response in return. Then I received an email today saying the item has shipped, but not to expect it until December 28th-January 4th. I wrote them back saying that was unacceptable as this is a Christmas gift for my daughter. No response yet. I had ordered a hoodie for her back in the spring with no issues, but this is not o.k., and I don't think I'll be placing any future orders.
Edit- December 14th. I heard back from customer service the day after I left the review. The agent I was dealing with confirmed that it had not been shipped yet (even though I received an email stating that it had) and it would not be delivered until December 28th-January 4th. When I told him that was unacceptable as the site gave me a different delivery date and that it was a Christmas gift for my daughter, he told me not to worry, it would just be a little late. I was very upset at his response. He did offer an apology afterwards but didn't offer to do anything else with my order. Said there was a delay in processing and that I would receive an email when it shipped. I didn't receive the confirmation of shipment, but thankfully I was surprised by my order showing up in the mail today. I am happy to receive my order in time for Christmas, but there really needs to be improvements in the way orders get processed, and communication with customer service. Up until today (the 14th) they had me convinced I would not be receiving the order until after Christmas and it caused a lot of stress.

Similar experience to others on here. I placed an order on 20 November. I was told it would be here by 8 December. I received no order confirmation. Payment was taken but no communication after that, despite emailing, for over 2 weeks. I have now been told the items will not be here until 28 December - 4 January. What use is that when they are Christmas presents. I don’t understand how shipping times can change. I am very annoyed. I will not be buying from here again. The service is really poor.

ME - our kids love you...but...please don't promote merch before Christmas if you can't honour the orders...you're breaking little hearts because the big red jolly man can't deliver. Christmas ruined :(
Peeps, Don't expect this to be a straight forward order process. We placed 3 orders (About £200 worth) on 14th and 21st November for a total of 7 items. They were all due between 28th November and 13th December. We've had emails to say some of them have been shipped. We've also had emails to say they won't be delivered until January. We've had emails with tracking links that don't work, we've had zero response and no idea what's going on with our orders. We've had a 2 items delivered in 3 weeks. That's Christmas ruined for eldest daughter and middle Son! What a mess.

I placed an order for Christmas a week ago. A week since the order, I haven't received an order confirmation and when checking the order number through their tracking website, it claims there's no such order. I've emailed the company via 3 different email addresses including the shipping email address about my concerns for my order not having any sort of update and no one has responded after a couple emails. Other than a screen shot that I was wise enough to take after ordering which includes my confirmation number, I've received no order updates or confirmation via email and they were happy to take my money. My kids love her products, but I doubt I will ever give them my money again because of this. Customer service appears to be nonexistent.

The beanie hat is adorable! Good quality and it shipped quickly.

Fast delivery, products are nice quality

Everything about Pickle and Derp is perfect.

I ordered for my granddaughter, and I love the easy access I got to your products and how quickly I got the product after ordering.

You're amazing!!! My daughter absolutely loves you. I ordered a t-shirt and the 3 stuffies of Pickle, Derp and Georgie ❤️ great work.

Really disappointed to receive a 2021-2022 planner in a mystery box with only 2 months left to use in the planner. Such a disappointment!!!

Editing my review to add- The company reached out to me after Leaving this initial review- they have fixed my issue by sending me a new item to replace the planner. I still stand by my initial disappointment in the company for sending out an unusable planner. That item should have been pulled from the shelves and not placed in a mystery box. The representative who reached out said they would look into this and I hope they do for other customers sake. I know I will continue purchasing items for my daughters from this merch store and I appreciate the fact that they reached out to make this right.

Love the products always! The packing is adorable and the quality is very nice. Have ordered twice now and been pleased both times.

Easy order process, good shipping times, and amazing product quality!!!

Same here. Pre-ordered the book since Marcha and Nothing. They didn't even answer emails.
I'll contact my credit card company.